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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Fraud don't honour offers. Had clear welcome offer of 50 free spins when you deposit and spin £10. Read all terms and conditions and check before play. However then only received 10 spins. Multiple at... Leggi di più

Valutata 1 stelle su 5

as with all white hat sites the customer service system is a shambles. Withdrawls take an age and the company is generally provides a very average experience

Valutata 1 stelle su 5

Like every other site from this brand nothing but scam,rigged games and cheating.Bunch of shamless criminals who stealing from people with help of gambling commission who profits from rats like that.T... Leggi di più

Valutata 1 stelle su 5

Very bad casino been trying to contact them but they just cut you off and ignore you have problems with customer service please avoid lots of better sites out there stay away

Dettagli dell'azienda

  1. Casinò o centro scommesse online

Scritti dall'azienda

Casimba is a brand new online casino which pounced onto the scene in 2017. With over 50 game providers including NetEnt, Microgaming, Evolution, etc, showcasing over 500 slot and casino games, has quickly been dubbed the King of all Casinos. Whether you’re tablet, desktop or mobile casino player, Casimba offers the ultimate experience across all gaming platforms.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

384 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

SCAMMERS SCAMMERS SCAMMERS

This site is a massive SCAM we will expose your site. My mother played and won big but was exited out of the game now the site won't contact her and as blocked her having access to the site. We will expose you casimba horrible ethics.

26 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Be careful with this site

Be careful with this site. You'll play and everything will be normal, then all of a sudden the game turns horrendous. Turns out the website has logged you out in the background but is still allowing you to spin and waste money, but not give you much in return. Happened four times today. Everytime a game turned really bad i exited the game and suprise surprise I was logged out of the casino. UKGC needs to look into this scam of a site.

24 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't pay out winnings.

Signed up to try casimba one night. Deposited between £300-400 on £1 spins before finally getting a decent win of £650, then a win of £150 shortly after. Withdrew £700. Couple of days later got an email requesting verification, sent all the relevant documents, couple of days later got an email saying my documents were accepted and my account had been updated. Checked my account and my withdrawal still said "pending". 2 more days went by and still no money in my bank, checked my casimba account and the withdrawal had been removed from "pending" withdrawals. Just gone. Got on to live chat and was told my withdrawal couldn't be confirmed and the withdrawal team was "unavailable" so they couldn't tell me why it couldn't be confirmed. They said the withdrawal team would "be in touch", I asked how long before they would be in touch and they wouldn't give a timescale. So they let me jam £300-£400 in it no problem but when it comes to withdrawing £700, whatta ya know, there's a problem and it can't be confirmed and I'm left in the dark as to why! With no timescale on when they will get back to me. Also, got a bonus feature on £1 spins which gave me £0.00, what tf is the point in a bonus feature if it gives you nothing! AVOID!

13 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

THE WITHDRAWAL WILL COME

I was very unsure about thus casino at first. When I won £2050 from pure bonus money I was convinced that something was wrong and I wouldn't ever get my money but after 4-5 days I did receive it and the panic was over. Ignore all bad reviews as it is false

11 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Horrendous withrawal experience.

Horrendous withrawal experience.

They advertise a "fast and easy" withdrawal system but this is complete BS. They have to manually approve each withdrawal, which takes multiple days.

Then they suddenly require verification of your identity, which funnily enough wasn't required to make any deposits. I had to contact CS multiple times over a three week period as they kept dragging their feet on the withdrawal.

There are other much easier and straightfoward casino sites to use, don't waste your time here.

11 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Unfair play on Casimba Casino

On the 5th July 2022, I played Cash Riches Megaways must go jackpots, on a low bet.
On the bonus jackpot round, I had only one choice and I chose my pick, I won big, but just as I saw it, in a flash It was concealed with a error message and was locked out of the game. I went on chat and explained what happened, and provided details of what I chose as the final pick on the jackpot round plus screenshots.
I was told not to play and was told it would go under investigation, and it would take 5-7 days for a reply and that they would message me on the game site
I got a transcript to my email on my first conversation with chat
Other chat conversations, I screenshot, because that option was now unavailable

So, lastnight I went on to see if I had any messages and no there was nothing.
I then preceded to see if was still locked out of the game,, just as i pressed on it, it played the final jackpot and won the mini which was definitely rigged on their behalf
There is one more screen shot that I haven't given them, the one that shows the final play before it was concealed
And this is where, I'm going to go further

7 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

unglaublich unverschämte betrüger

unglaublich unverschämte betrüger. ich hatte gewinne von über 20.000, welche einfach nicht ausbezahlt wurden. alle dokumente waren verifiziert, doch es wird vom "vip-support" immer wieder etwas neue verlangt- nur damit die auszahlungen nach hinten verschoben werden. NIE wieder

28 giugno 2022
Non scritta su invito
Logo di Casimba

Risposta di Casimba

Dear A O,
We are sorry to hear about your experience and thank you for your feedback.
As per our Terms&Conditions, clause 9.3: No withdrawals will be processed and funds cannot be withdrawn from your account until verification checks have been satisfactorily completed. Please see more here: www.casimba.com/terms .
Kindly do contact our casino support, so that we can look into what exactly is needed and assist you further on this matter. You can contact us on live chat or email support@casimba.com
Best regards,
Casimba Team

Valutata 1 stelle su 5

I know that this is a typical complaint…

I know that this is a typical complaint for a gambler but I have never lost spins so quickly in comparison to any other casino site.

I just deposited the approx £125, betting £1 a spin and it was gone in 10 mins playing a mix of Jurassic World and Monopoly Mega Match. On Monopoly one, I won the best possible Free Spins (10 spins) and literally won zero.

24 giugno 2022
Non scritta su invito
Logo di Casimba

Risposta di Casimba

Dear James,

We are sorry to hear about your experience and thank you for your feedback.

We can guarantee that all game results are determined by the program that is know as random number generator. This way, it is impossible to predict the outcome of the game.
If you have any questions regarding your player account, please don't hesitate to contact our support team on live chat or email support@casimba.com

Best regards,
Casimba Team

Valutata 1 stelle su 5

Found it to be a bit of a con job

Found it to be a bit of a con job. Joined with 30 euro got my bonus. Played for hours. Won a few amounts of 25 to 40 when i started buying multiple spins upto 50 euro. Despite getting up to 140 at one point my withdrawal amount remained at 0! So when that ran out it just ended up taking the original money as "real money. Don't bother it just wants to take your original deposit!

23 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

I am raising this issue for other…

I am raising this issue for other players to avoid playing here, won £300 9 days ago and still no sign of it. Spoke to the live chat agents and requested for the APN transaction codes for my bank to look at and they have not responded with it. Just told to be patient. Patience’s is running out and The next step if not here today is to take legal action. By far the worst casino for cash out requests I’ve ever had

17 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Deposited £20 got free spins I was up…

Deposited £20 got free spins I was up at £120 but kept playing till. I was at £86 withdrew it Thursday night it was in my account on the Monday afternoon but haven’t played since last night deposited £30 got 30 free spins and got £0.85 with spins and managed to get money up to £58 can’t retire but I’ll have another go tonight

1 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

This is a scam site

This is a scam site. They offer you 200% Bonus Spins on your first deposit. I deposited 100$, so got an extra 200$ in my account. However, once you start to play, they deduct your winnings and your real cash first. On top of that, they say you won't be able to withdraw anything as long as you have Bonus Cash in your account. Basically, they want you to lose all your money, because once my 100$ Cash was gone, and whatever I won through playing, I had to play the 200$ Bonus Cash I had left until I lose it all to withdraw: absolutely nothing. Makes a lot of sense if you are dumb.

30 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Casimba really improved with regards to…

Casimba really improved with regards to slots and speed. Very good PNG selection. Payment methods are also good and reliable. Lost a bit of money but had a great time and re-occuring offers so break even again :) good entertainment and service

20 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Withdrawal delayed

They say that my bank rejected a deposit, I work for them and I can tell you now there is no such thing. Then they wanted bank statements, which I provided. Wouldn't provide proof they sent the payment for my bank to reject. Then they said it will be in 2 hours and then it failed so they said 10 days. How on earth does it take 10 days? Cheques clear faster. They provided me with a tracking reference which is invalid, the bank can't trace that, so when I went back to them they said you have no right to ask for it. Awful awful service. Will not go with them and if I don't receive it by tomorrow I will be taking legal action. Every single casino/bookies has paid the funds the very next working day. I expected it Tuesday. These are robbers. The gambling commission need to remove their licence ASAP

7 aprile 2022
Non scritta su invito

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