I make another loan at cash time I had been their customers for 3 years now they are a good company to get loan .Margaret help s me a lot she explain everything. And their staff are good and polite an... Leggi di più
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I was in need of some emergency funds and decided to try the online loan program from cash time. After filling out my forms and submitting documents I was contacted by Elizabeth and Jennifer who h... Leggi di più
L'azienda ha risposto
Perla was absolutely the best experience I’ve had at cash time. She thoroughly reviewed and fixed errors in my account. Was conversational and friendly. Made me feel welcomed. I had my mind set on a c... Leggi di più
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Every agent/representative I spoke with made me feel as though I was welcome and appreciated. They made feel as if I had known them all the time. My representative was informative and so well learne... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Cash Time Loan Centers have been serving Arizona with Cash Loans since 1997. We are locally owned and operated with headquarters in Phoenix, Arizona. Cash Time offers Auto Title Loans and Personal Loans with approval in just minutes from over 20 Arizona locations in Phoenix and Tucson. For additional loan information, visit http://www.cashtime.com or call (602) 433-4090.
Informazioni di contatto
Rude and unprofessional. How do you issue a check without signing it???
Okay so the front desk lady was nice and kind to us but the main manager was snobby and rude. Took forever for their printer to print out the papers and the lady that was helping us seemed annoyed with everyone.. finally after about an hr and half i was approved for a loan. I walked out to the lobby afterwards and while all the ladies were sitting in one of the rooms chatting away writing up my check they forgot to sign the check so i could cash it. Not very professional if you ask me. Once my loan is done here we wont be going back!
20 settembre 2019
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Risposta di Cash Time Loan Centers
We are very sorry to see that your experience was not what you or we would like. We pride ourselves in delivering exceptional service, and we absolutely hate to see when we did not deliver. We are passing your feedback to our District Management team to review with our team. We hope that we have the opportunity to deliver our signature experience in the future. Thank you very much for your valuable feedback.
Best,
Cash Time Loan Centers
Online service great, in person customer service not so much...
The online portal for Cash Time was excellent, however when picking up my check at your Dysart location the customer service agent at the window was not very pleasant and I waited 35 minutes to get my check and then they were not able to cash it for me. If I have to use your service again I would probably do direct deposit so I don’t have to deal with the people at this location.
20 settembre 2019
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Risposta di Cash Time Loan Centers
Hello Courtney.
Thank you very much for taking the time to provide your valuable feedback. We're sorry that we were not able to cash your check when you loan was complete. Seeing our partners 100% satisfied is our main priority. We will pass your review on the store management team to ensure all aspects of your experience mirror the outstanding service you received from our online team. Thank you again, we will work to ensure your next experience is outstanding from top to bottom :)
Best,
Cash Time Loan Centers
Great to work with
The customer service was great. Agent was friendly, knowledgeable and made it a good experience.
20 settembre 2019
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Risposta di Cash Time Loan Centers
Thank you very much, Gary. We really appreciate it :)
Best,
Cash Time Loan Centers
They were very helpful
They were very helpful, it didn't take long Zion very professional, good service.
20 settembre 2019
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Risposta di Cash Time Loan Centers
Thank you very much for choosing Cash Time, and thank you for your wonderful feedback Lowen.
Best,
Cash Time Loan Centers
good service
20 settembre 2019
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Risposta di Cash Time Loan Centers
Thank you very much, Michael.
Best,
Cash Time Loan Centers
I’ve had nothing but great experiences
I’ve had nothing but great experiences with this company and reason being I went back to get my second loan and always had great service. And then I also had a very quick turn out on my payments being paid because most of the money goes towards my payment not just to them so it was awesome Jesus was awesome and helped very much and stayed after hours which he is not paid for and still helped us without looking like he wanted to rush us out of there LOL. All I can say is great job to you guys thank you
20 settembre 2019
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Risposta di Cash Time Loan Centers
That is wonderful to hear, Christa. Thank you so much for your loyalty! We appreciate your partnership, and we look forward to taking good care of you whenever we can :)
Best,
Cash Time Loan Centers
Very easy and smooth experience
Very easy and smooth experience. Monica was very helpful.
20 settembre 2019
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Risposta di Cash Time Loan Centers
That's what we love to hear. Thank you very much, Michael.
Best,
Cash Time Loan Centers
It was a great experience they help me…
It was a great experience they help me a lot appreciate there service
16 settembre 2019
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Risposta di Cash Time Loan Centers
We appreciate your partnership, Harry. Thank you very much for choosing Cash Time :)
Best,
Cash Time Loan Centers
They are very friendly it was easy and…
They are very friendly it was easy and fast
15 settembre 2019
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Risposta di Cash Time Loan Centers
Friendly, fast and easy is our mission, each and every day. Thank you so much for your amazing feedback Jesus.
Best,
Cash Time Loan Centers
Horrible customer service
The person that helped me with my online application was amazing at the 67th and Indian school location I had issues with the online application so told me to go to my nearest store the person I dealt with on Bell rd ,I came in for assistance and fast service she was on her phone the entire time that she had me in her office because they were closing within a hour refused to help assist me process my documents told me to take a picture of documents that was required and gave me a number told me to send them To person on 67th n Indian school when I came in to her location for assistance and told me I could sit in the halls by myself for a hour nothing was done &made me come back the next day! Took 3 days of back n fwd before I was able to get 200$.....I always get loans and ALWAYS pay them back as fast as I get them , I didn’t deserve this treatment and this is probably my last interaction with Cash time!
14 settembre 2019
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Risposta di Cash Time Loan Centers
Hello. We're very sorry to see that the process did not go smoothly between your online application and your in-store experience. We pride ourselves in delivering friendly, fast and easy experiences, and we hate to see that we missed the mark. We have passed your feedback on to the store management team to ensure that this does not happen again. We hope that we have the opportunity to deliver excellent service to you in the future. ''
Best,
Cash Time Loan Centers.
They are very friendly it was easy and…
They are very friendly it was easy and fast!!!!
13 settembre 2019
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Risposta di Cash Time Loan Centers
Thank you so much for taking the time to acknowledge our service efforts Rachel. We really appreciate your kind feedback, and your partnership.
Best,
Cash Time Loan Centers
It was fast and easy!
7 settembre 2019
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Risposta di Cash Time Loan Centers
Exactly what we love to see. Thank you very much, Isabel.
Best,
Cash Time Loan Centers
The experience was great I couldn't…
The experience was great I couldn't believe what a great team and the prompt and accurate services that I received.
I would recommend to my family and friends for sure.
Customer service always gave me the answer before I even asked.
Kudos for Cash Time Loan Centers.
Thank you very much!!
6 settembre 2019
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Risposta di Cash Time Loan Centers
Thank you so much for choosing Cash Time, and thank you for your stellar recommendation :)
Best,
Cash Time Loan Centers
cash time was very easy to work with
cash time was very easy to work with, I would use them again no problems
6 settembre 2019
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Risposta di Cash Time Loan Centers
We love to hear that, thank you very much. We look forward to helping out whenever you need us.
Best,
Cash Time Loan Centers
It has at times been a lifesaver great…
It has at times been a lifesaver great company.
6 settembre 2019
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Risposta di Cash Time Loan Centers
We're here to help, we love hearing from our satisfied customers. Thank you very much, Koren.
Best,
Cash Time Loan Centers
Loan process was great
Loan process was great. But had to go to a different location as the location I wanted was out of cash.
6 settembre 2019
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Risposta di Cash Time Loan Centers
Hello Sherri. We're very glad to see that your loan process went well. Sorry about having to visit another locations. That is a rarity. We're glad that we got it worked out, and we'll try to make sure every part is as smooth as can be moving forward.
Best,
Cash Time Loan Centers
I waited over an hour and then was…
I waited over an hour and then was there an hour and a half pay closing time . The girl was great just wouldn’t go here again
6 settembre 2019
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Risposta di Cash Time Loan Centers
Hello Diana.
Thank you for your valuable feedback. We pride ourselves in delivering fast, easy experiences and we hate to see when that is not the case. We've forwarded you feedback to the management team to address. We hope that we will have the chance to improve on your behalf in the future.
Best,
Cash Time Loan Centers
Risposta di Cash Time Loan Centers
Thank you very much, Gary. We really appreciate it.
Best,
Cash Time Loan Centers
You only give loan to people with…
You only give loan to people with perfect credit score and high income.
Especially good credit score. Your place is a gimick don't bother unless you got a over 680 credit score.
6 settembre 2019
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Risposta di Cash Time Loan Centers
Hello Troy.
We're very sorry to see that your are less than satisfied. Judging by your reference number, you did receive a loan from us. We rarely even pull a credit score from the major credit bureaus as credit score is not a part of everyday underwriting decisions. In point of fact, our loans a designed for and regularly used by customers with bad or no credit history. We strive to follow responsible lending practices every day, to ensure our customers are given the best options for affordable loans. We hope that we have the opportunity to serve you in the future as we value our customers above all else.
Best,
Cash Time Loan Centers
I did everything online and it was so…
I did everything online and it was so easy and everyone was so friendly it made for a really great experience. I was a previous customer so they did have a lot of my info already but it's still even then was a great experience.
30 agosto 2019
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Risposta di Cash Time Loan Centers
Now that's what we love to hear. We strive for friendly, fast experiences, and we love to see when we deliver :) Thank you very much, Marissa.
Best,
Cash Time Loan Centers
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