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Dettagli dell'azienda

  1. Rivenditore di auto
  2. Asta di auto

Scritti dall'azienda

We are a licensed broker with IAAI and a registered buyer at Copart. We're proud to have helped thousands of customers save money and acquire cars, boats, motorcycles, RVs, and other vehicles. Search for used and salvage cars, place bids and win online. No license required. Low fees.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

14 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT BUY A CAR from THEM.

DO NOT BUY A CAR from THEM.
I purchased a car through CarsFromWest, for $15k , and my experience was extremely disappointing.
The vehicle was listed under “Normal Wear / Minor Dent-Scratches,” with no indication of any structural issues and no undercarriage photos provided. However, upon delivery, the vehicle had a severe frame damage,which is a major structural safety concern. And value, car is worth 6k with this damage.
And this type of damage should have been disclosed or properly categorized (e.g., frame or undercarriage damage), especially since those categories exist on the auction platform.
I reached out to resolve the issue, but instead of accountability, I received vague responses and no meaningful resolution.
Buyers should be very cautious when relying on listing descriptions, as my experience suggests that critical information may not be properly disclosed.

13 aprile 2026
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Valutata 1 stelle su 5

4 days to reach by phone

Tried getting them on the phone about transaction details I was interested in purchasing a car from a local auction. Voicemail, email no response. Took them 4 days to call me back. What would happen if I actually proceeded to do business with them with that kind of support? I tried to cancel but it was just over a month of their "agreement". I conceded paying for a month and refund the difference. No, inflexible cant refund. So you take peoples money and provide ZERO service in return! What an amazing business formula for you!

16 gennaio 2026
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Risposta di CarsFromWest.com

Daniil,

Thank you for your review, but unfortunately the reality is different from what you described.

You called us outside of business hours, which is why no one answered. You could have left a voicemail and we would have called you back right away. You also emailed us on Sunday, Feb 1 at 3:17 AM, and we replied the same day at 10:50 AM. It’s unfortunate that Trustpilot does not allow us to attach screenshots as proof. You contacted us outside business hours and still received a reply the same day, yet you say we have poor support. That does not seem fair.

Regarding your request for a membership refund - please respect our terms and conditions. You purchased the membership at the end of December 2025. It is now February 2026. According to our terms, we provide a 100% refund within 14 days. We explained this to you, but instead you threatened to leave a negative review. That is also not a fair accusation.

Our business formula helps people buy cars at auction without a dealer license, and we do everything we can to keep our customers satisfied.
But if you do not respect the terms and conditions, unfortunately we cannot help you.
Thank you

Valutata 5 stelle su 5

Incredible Customer Service

CarsFromWest was incredible to work with and I couldn't recommend them more! Their customer service was absolutely unmatched!!!

5 febbraio 2026
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Risposta di CarsFromWest.com

Thank you for your trust, Shaylee! We’re always happy to help with your future purchases. We really appreciate your feedback!

Valutata 5 stelle su 5

Thanks for all your help

Thanks for all your help! 3 months ago, I bought a Camaro through Carsfromwest on IAAI and sold it today. Made a couple grand to enjoy a fun car for a few months. Now I’ve been thinking about a Challenger

3 settembre 2025
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Valutata 5 stelle su 5

I found a 1987 Porsche 944 on Copart

I found a 1987 Porsche 944 on Copart, but it required a dealer license to buy. That’s when I found Carsfromwest - they are Copart brokers. I wanted to buy the car at the buy now price, but they told me I could get it cheaper by bidding at the auction. And they were right - I would have overpaid. Now I’ve finished restoring the interior, replaced all the belts,all maintenance problems. The car wouldn’t start only because the starter was bad - that’s it. I got incredibly lucky. The car came with all it's service records since 1987 in a thick binder. It is a gem!

3 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Can recommend this copart broker!!

Can recommend this copart broker!!! I knew absolutely NOTHING about auctions, asked a thousand questions, and they answered every single one with insane patience. I bought my first car for my daughter, and I’m already coming back for a truck for myself! 10/10 experience!

9 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I bought a car with hail damage and tho…

I bought a car with hail damage and tho it would be way worse, but it ended up having just 2 small dents on the hood and 2on the roof . I’m really happy with the car! Of course, something still had to go wrong - fedex lost my title on the way to me, lol. But the guys got a duplicate in just 2weeks, so huge kudos to them for the awesome service

13 novembre 2025
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Risposta di CarsFromWest.com

Thank you for your feedback, Patrick. We can’t control Fedex, but we will do our best to help and fix this as fast as we can.
We hope to see you again and help you buy your next car

Valutata 5 stelle su 5

For the first time (and now not for the…

For the first time (and now not for the last time) I used the services of this broker to buy a car at Copart. I can say with confidence that the scheme is transparent and works as it should, without all kinds of lags. The guys did their job well, everything that depended on them. I received the car a few days after payment. Everything is very fast. Respect for such work. I especially want to note the support that the company provides to its customers, almost 24/7/365. Whoever found bad reviews about them is most likely the work of competitors who play dirty games.

11 novembre 2025
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Risposta di CarsFromWest.com

Thank you for your trust. We’re always happy to help with your future purchases too. We really appreciate your feedback!

Valutata 5 stelle su 5

HIGHLY recommend working with these…

HIGHLY recommend working with these guys. They helped me above and beyond what they needed to before, during, and after the purchase. I’m super happy

4 novembre 2025
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Risposta di CarsFromWest.com

Thank you, Shawn. We appreciate your trust.
We’re always happy to help - please contact us anytime

Valutata 1 stelle su 5

You are guys jokers thats how you treat…

You are guys jokers thats how you treat the costumers full of liars.
Don't trust carfromwest or Car4bid.
Biggest rubberys

12 agosto 2024
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Risposta di CarsFromWest.com

We appreciate your review, but we have no record of you ever being our customer. We would really like to understand what happened.

Please reach out to us directly and provide the VIN or lot number, as we believe this might be a misunderstanding.
Thank you

Valutata 1 stelle su 5

Save yourself a headache and do not do business with them

If I could give this company 0 stars, I would. Their customer service is terrible. I have been trying for a month to get a title transferred over into my name. They did not send all that my state needed to do so the first time, eventually sent a much needed document to transfer the second time, I tried again and the state is requesting that they fill out an Affidavit of Fact that lists the actual mileage on the car and they refuse to do so. They told me to try a different DMV office and that should solve the problem. I sent a list of what the state needs today by email. This was filled out by the agent at the DMV. They will not do it and since they are already taking so long in getting the things to me that I need to transfer the title by 30 days (state law), I am going to have to pay Title Penalty, which is listed on the form that the agent at the county filled out.
All throughout my dealings with this company, they try to act as if I am an idiot when it is them who clearly either do not know what they are doing or are committing fraud on purpose. Of course, I do not know what is needed by my state to transfer a title of a vehicle won at an auction because I am not the one who puts all the rules and laws in place to transfer titles. they are the ones selling cars at auction and SHOULD know what to do for each state they sell in.
DO NOT DO BUSINESS WITH THESE SCAMMERS.

24 aprile 2025
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Risposta di CarsFromWest.com

We are sorry to see this review so late, but we would like to explain. Our customer service team did everything possible to assist you. You received all the required documents, but as you mentioned, you did not know what was needed by your state to transfer a vehicle title - as you can understand, this cannot be our fault.

After your request, we promptly sent you all additional documents. However, you demanded that the Affidavit of Fact include the vehicle mileage, while the title listed it as “exempt” for the last 3 sales. For this reason, we cannot list any mileage other than “exempt,” as doing otherwise would be illegal.

We explained this to you several times and suggested visiting a different DMV, as in our experience such cases are often resolved simply by going to another office.

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