Carpow Recensioni 

1742
•
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had a really good experience dealing with Amelia at Carpow. She made the whole process so easy and straightforward, and everything was done really quickly. Amelia was friendly, helpful, and kept e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the start Melanie was there her support and guidance is what helped me to make my final decision on the vehicle. Thank you carpow and Mel for your professionalism and patience, I’m not the easies... Leggi di più

Valutata 5 stelle su 5

The team at CowPow are not only great at their jobs but friendly and professional also. The customer service is nothing short of great and stood out from other companies i had looked into.

L'azienda ha risposto

Valutata 5 stelle su 5

I dealt with polly first but she didn't live upto my expectation,then I met MAAPS n he was the mantis,If it wasn't for maps I would of taken my finances else where Big shout out to bro MAAPS,peace... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili
  2. anche in
  3. Broker finanziario
  4. Rivenditore di auto
  5. Rivenditore di auto usate

Scritti dall'azienda

Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(1742)

487 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The whole process what excellent

The whole process what excellent, easy to apply, guided with professionalism and Rachel worked with me to ensure I got what I wanted, in such a short amount of time, much appreciated

4 settembre 2026
Valutata 4 stelle su 5

There seems ti be a gap between…

There seems ti be a gap between information provided online and the team supporting behind the scenes. Would be good if the two better corolate with each other.

The support team were able to resolve concerns quickly and adapt the loan to match what was requested with the original online application.

Overall experience is good

30 agosto 2026
Valutata 2 stelle su 5

Don’t be bullied.

The applying was easy, the approval was easy- though conditional. When I asked for services they advertise- I was told too late and signed out of portal.
I recommend shopping around. Especially if you have any form of disability. Sure I got reasonable finance and insurance. But overall. Not the company I’d ever use again.

*response.
No. That’s not even close to how it happened and yes I was locked out of portal for hours. When I was able to get in- it was like I’d not signed in ever. I was given one choice that didn’t fulfil my requirements (I sent about 8 vehicles I’d have preferred- cheaper too). but I was left little choice (one) Then it cost me over $300 to retrieve the vehicle. Or I could have caught a bus as offered (as opposed to delivery of vehicle) - my disablilty doesn’t allow for public transport. All I received were excuses and blame. As I said. Finance was granted quickly and I appreciated that. But not for anything I was able to use immediate retrieve. And it came with an empty tank of gas. 7 hours travel. $300 fuel to retrieve.
Being a beneficiary and disabled this has left me with debt just to accept finance. If I had to do it again. I’d not do it through this company.

I advised that collection would be difficult. Was not advised that your ‘car delivery’ was conditional on whether I purchased outside your suppliers. Had no idea of anything- also said to my contacts person at carpow. No advising. A great deal of silence. No suggestion that the wonderful services you offer are only if I buy a car through your yards- not even advised that self contained vehicles were available. But I really appreciate the contact NOW when it’s visible to others.
Simply put- I was not satisfied. I was ignored. I was told it was my fault.
When I asked or indicated issues. No advising. So thank you for the finance. But again. Disappointed you’re still making excuses instead of preventing same issues in the future.

1 settembre 2026
Non scritta su invito
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Risposta di Carpow

We thank you for being a customer of CarPow Kylie and for your feedback. As a customer, you have full acess to your customer portal at anytime so we are unsure firstly why you believe to be locked out? Simply enter your email address and you will be sent auto login link. Now the main point you make - there seems to be some unfortunate confusion over who is responsible to ensure the hand over of the vehicle you request we arrange puchase of for you. CarPows service is that of a finance introducer and so while we do retail vehicles via CarPow Cars, many of our customers choose to purchase from many other places. You requested to buy a specific vehicle from an Auckland deadlership- Morgan Autos and not CarPow Cars. Collection or delivery of this vehicle is upto you or the supplying dealershipto arrange and we are sorry if you thought CarPow would facilitate and pay for this. We are happy to contact the dealership if you need us to but the vehicle has been fully paid for as requested.

Valutata 5 stelle su 5

Hannah and the team did an amazing job…

Hannah and the team did an amazing job on getting me approved and paid out all on the same day! Everything moved so fast and communication was fantastic! Still is even when I have some silly little question about my loan! Thankyou so much Hannah and CarPow team ❤️

31 agosto 2026
Valutata 5 stelle su 5

Right from the start car pow has been…

Right from the start car pow has been great I thought I wouldn't get approved cause of bad credit but the team told me you be surprised.
I love the customer service and the communication the whole way. Made me feel like a person and not a number.

31 agosto 2026
Valutata 5 stelle su 5

Great service

Great service! Really fast and smooth process! Polly was extremely helpful, always very quick to reply and efficient with getting everything organized for me.
_Wen

24 agosto 2026
Valutata 5 stelle su 5

It was a very simple experience

It was a very simple experience. Everything was explained very well and the customer service was exceptional. Easy application and great help with buying privately and the process was very fast and easy

29 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy to apply

Easy to apply online. Great people to deal with. Great communication through out the process.

Loved the portal to be able to check on the progress of the application and being able to upload documents there.
Super easy to use the chat function as well.

Lisa and Polly were super easy to work with. Customer service and support were great.

If I ever needed to get another finance deal I would use again.

Super happy with the result.

27 agosto 2026
Valutata 5 stelle su 5

Absolutely grateful to have gone…

Absolutely grateful to have gone through CarPow for finance . I dealt with Melanie and she was lovely and fast to deal with . I highly recommend going through CarPow if you’re looking for an easy breezing experience for car finance. Thank you very much for your help and support till the end.

27 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service on short notice

Exceptional service on short notice. I needed car finance sorted quickly, and Rachel from CarPow delivered. She answered all of my queries promptly and made the entire process completely stress-free. I am incredibly grateful for her fast communication and efficiency.

20 agosto 2026

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