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Valutata 5 stelle su 5

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Haddenham Carpets were fantastic from start to finish. We are delighted with the results in our lounge, stairs and landings.

Valutata 5 stelle su 5

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Leggi di più

4,7

Eccellente

TrustScore 4.5 su 5

201 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(201)

31 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great product at a great price

Great product at a great price. I had to call a couple of time re delivery (due to changes my end!) and got through super fast and spoke to helpful people. Great company, will use again for sure :)

20 febbraio 2022
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Risposta di Carpets And More

Thank you for the wonderful review! We are delighted you received your order on the date you required and that you are happy with the service. We look forward to welcoming you back!

Valutata 5 stelle su 5

Excellent price and fantastic customer…

Excellent price and fantastic customer service. Thoroughly recommend.

12 febbraio 2022
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Risposta di Carpets And More

Thanks for the great review! We're delighted you're happy with the price and service - looking forward to welcoming you back!

Valutata 5 stelle su 5

Great prices and friendly service

Great prices and friendly service, along with fast delivery! What more can you ask for?

21 dicembre 2021
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Risposta di Carpets And More

Thanks for the great feedback, we're delighted you were happy with the service and delivery - we'd be delighted to welcome you back!

Valutata 5 stelle su 5

I ordered on line and your operative…

I ordered on line and your operative was very helpful the costs were less than John Lewis and the delivery was as advised and on time

18 dicembre 2021
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Risposta di Carpets And More

Thanks for the great feedback, we're delighted you're happy with your order, glad we could save you money and get your order on time as requested! We'd be happy to welcome you back.

Valutata 2 stelle su 5

BAD DELIVERY

The carpet it’s self is beautiful.
Exactly what we wanted, the reason for the 2* is purely down to the delivery.

The service from the delivery driver was horrific.
After carpets and more calling us to to reschedule deliver for 6am at a property that we are not currently living in, we agreed and my husband made the trip at 5:30am to be there for when it arrived.
When the delivery showed up they dropped it on the curb and when my husband asked for help to get it in to the property he replied “that’s not my job mate”

6AM on a winters Tuesday morning, it’s pitch black, freezing cold and the delivery man was going to leave two large roles of carpet and underlay on the pavement. My husband was furious. Resentfully the driver eventually helped but that was after he was extremely rude.

Purely because of this experience we won’t be using carpets and more again

18 dicembre 2021
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Risposta di Carpets And More

Thank you for your feedback. Sorry to hear that re the driver, we pride ourselves in the delivery service and usually get commended for the service and the drivers help, and during this exceptionally busy period we have worked extra hard to fulfil as many deliveries as possible - 99% of the time drivers are able to take carpets indoors and will bend over backwards to do so, on the rare occasion it may need to be a curb-side delivery, but we're glad the driver was able to bring them in for you. We are glad you received the order and are happy with it nonetheless. Thanks again for your business.

Valutata 5 stelle su 5

Communication was amazing

Communication was amazing. Delivered sooner than expected. Would highly recommend

13 dicembre 2021
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Risposta di Carpets And More

Thanks for your lovely review - glad we could deliver even sooner than expected, happy to help! We look forward to welcoming you back.

Valutata 5 stelle su 5

Faultless service

Very competitive prices. Great communications. Delivery on the stated day.
Faultless service

12 dicembre 2021
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Risposta di Carpets And More

Thanks for the lovely review! We're delighted you're happy with the communication, delivery and service received. We look forward to welcoming you back!

Valutata 5 stelle su 5

Will use again

Easy to order and promptly delivered in strong protective packaging.

9 dicembre 2021
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Risposta di Carpets And More

Thanks for the great feedback and review - we're delighted you were happy with your order. We look forward to welcoming you back!

Valutata 5 stelle su 5

Good service

Easy ordering, great price, delivered on time. Second time I’ve used Carpets and More and would recommend.

5 dicembre 2021
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Risposta di Carpets And More

Thanks for the great review and the valued business! We'd be delighted to welcome you back on your next purchase.

Valutata 5 stelle su 5

Good price and prompt delivery

Good price and prompt delivery. Courier was fab but sent to deliver on his own which was a bit unreasonable given the size of carpet (120kg) -if I hadn’t had my own wheeled boards or had been disabled we would have struggled.

26 novembre 2021
Valutata 4 stelle su 5

Really great price so will definitely…

Really great price so will definitely look to order again. Our delivery was delayed a couple of days (otherwise l would have given 5 stars ) but l guess that can't be helped with everyone experiencing transport and stock problems.

25 novembre 2021
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Risposta di Carpets And More

Thanks for the great review and your valued business! We appreciate your patience and understanding on the delivery, as most are on time there are the odd occasion delays occur out of our hands. We look forward to welcoming you back should you need anything else

Valutata 5 stelle su 5

Superb!!

Great product, great price, great service, all you need, don’t go elsewhere, you will not be disappointed. Thank you all at Carpets and More !!!

22 novembre 2021
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Risposta di Carpets And More

Thanks for the lovely review, we're so happy that you are pleased with your purchase and the service - you are most welcome and we look forward to welcoming you back in the future!

Valutata 5 stelle su 5

A satisfied customer

The carpet was delivered, within 10 days of the order (coming from Manchester to greater Glasgow) around 8am as anticipated.
It will be fitted later this week👍

22 novembre 2021
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Risposta di Carpets And More

Thanks for the lovely review, we're delighted you were happy with your order and service, we're confident it will look fantastic once fitted! Thanks again for your valued business.

Valutata 5 stelle su 5

Easy to order with very pleasant and…

Easy to order with very pleasant and helpful staff, thank you Akram. Carpet arrived on the day and time stated, actually early! Delivery man again couldn’t be more helpful.

13 novembre 2021
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Risposta di Carpets And More

Many thanks for the great review and feedback! We're delighted you were happy with your purchase and service you received, great news your order arrived early! If you need anything else we would be delighted to welcome you back.

Valutata 5 stelle su 5

Absolutely fantastic customer service…

Absolutely fantastic customer service and Akram who I dealt with was brilliant. Kept me updated on progress of order and very very good.

Highly recommend the company. 5 star customer service from start to finish and the carpet was exactly as described. Delighted

28 ottobre 2021
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Risposta di Carpets And More

Thanks for the fantastic review and your valued business! Great to see you're pleased with the service, communication and finished product. We look forward to welcoming you back should you need anything else.

Valutata 4 stelle su 5

Great price

Great price , the carpet was exactly what we ordered and once they had received the carpet from the manufacturer, delivery was prompt. My only gripe would be that the carpet delivery man wasn't very helpful in getting the carpet into the house

26 ottobre 2021
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Risposta di Carpets And More

Thanks for the great review and valuable feedback! Sorry you thought the driver wasn't very helpful getting the carpet into the house, the drivers are usually highly commended for their efforts but we will pass on the feedback. Thanks again for your valued business and don't hesitate to get in touch if you need anything else!

Valutata 5 stelle su 5

Excellent service, delivered on time.

Very helpful and did what they said they would. LVT delivered promptly to allow us to finish our kitchen floor after being let down by other suppliers. Great service, would definitely recommend.

25 ottobre 2021
Non scritta su invito
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Risposta di Carpets And More

Thanks for the great review! We are delighted you are happy with your order and the service you received, thanks again for your valuable business and recommending us! We'd be happy to welcome you back on your next purchase.

Valutata 5 stelle su 5

Excellent service

Excellent service. Delivery arrived bang on time. Saved a lot of money by ordering direct with this company. Would I use again - 100 per cent and would recommend to family and friends too. Many thanks

16 ottobre 2021
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Risposta di Carpets And More

Thanks for the wonderful review and your valued business! Delighted everything arrived on time as promised and that you'd be happy to recommend us and use us again - we look forward to welcoming you back!

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