Very impressed, Zac arrived early and was so nice, polite and respectful. He got straight on to work and our lounge carpet and 2 big rugs look brand new! Would definitely recommend Carpet Bright and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Today ViKtor came to clean our living room carpet, stairs and landing. Also two low Victorian chairs. ViKtor was charming and professional from the start and always polite and considerate.... Leggi di più
L'azienda ha risposto
A little pricey, but worth every penny. Brilliant service, both on the phone and on the day. Clearly laid out prices, and quick turnaround- very professional cleaner, super polite and informative. My... Leggi di più
L'azienda ha risposto
This is at least the eighth time Alvin has made my carpets look like new. His dedication to ensuring the absolute best outcome when cleaning my carpets and rugs is second to none. He is always polit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di pulizia tappeti
- Servizio di pulizia tende e fodere
- Servizio di pulizia di fodere e rivestimenti
Informazioni su Carpet Bright UK
Scritti dall'azienda
Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.
We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.
Why use Carpet Bright UK?
We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.
Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.
Areas We Serve
London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.Informazioni di contatto
4,8
Eccellente
2351 recensioni
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very impressed
Very impressed, Zac arrived early and was so nice, polite and respectful. He got straight on to work and our lounge carpet and 2 big rugs look brand new! Would definitely recommend Carpet Bright and we will be using them again.
17 aprile 2026
Non scritta su invito
Quick professional service
Quick professional service. Adriano was polite, very pleasant and respectful of our home. Good quality of service, carpet looks great! Would recommend.
2 aprile 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Mark, thank you for your kind review! We’re really pleased to hear you were happy with the service and that your carpet is looking great. Adriano will be delighted to know his professionalism and care made such a positive impression. We truly appreciate your recommendation and hope to be of service again in the future!
Always very happy with the service…
Always very happy with the service Carpet Bright provide. Today cleaned were carpets and mattresses all have come up as good as new!
Thank you Dan
25 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Ashleigh, thank you for your lovely review! We’re so pleased to hear you’re always happy with the service and that your carpets and mattresses have come up like new again. Dan will be delighted to receive your thanks. We really appreciate your continued support and look forward to helping you again in the future!
Paint Spillage in Car
We had a paint spillage in our car. We called on the Saturday at 11:45am and were booked in for Monday afternoon. I received a call from Daniel asking if he could come over that day and clear the pain t as he was worried it would not clear properly if left too long. He was over by 12:30pm and had cleaned it all up by 2:30pm. Amazing service. Very happy to recommend to anyone.
21 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Graham, thank you for your fantastic review! We’re so pleased we could act quickly to help with the paint spillage and prevent any lasting damage. Daniel will be delighted to hear his proactive approach and quick response made such a positive difference. We really appreciate your recommendation and are glad you were happy with the service!
Great job done. And highly recommend
Dan was brilliant - carpets smiled brightly
21 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Jon, thank you for your great review! We’re delighted to hear you were pleased with the results and that Dan made such a positive impression - we love the idea of carpets “smiling brightly”! 😊 We really appreciate your recommendation and hope to be of service again in the future.
Worth every penny
A little pricey, but worth every penny. Brilliant service, both on the phone and on the day. Clearly laid out prices, and quick turnaround- very professional cleaner, super polite and informative. My carpets are squeaky clean!
19 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Thank you, Eric, for your fantastic review! We really appreciate your honest feedback and are so pleased to hear that you found our service worth every penny. It’s great to know our team made a strong impression both on the phone and on the day, and that everything from pricing transparency to the quick turnaround met your expectations. We’ll be sure to pass on your kind words to the technician as well - enjoy your clean carpets, and we hope to serve you again in the future!
Today ViKtor came to clean our living…
Today ViKtor came to clean our living room carpet, stairs and landing. Also two low Victorian chairs.
ViKtor was charming and professional from the start and always polite and considerate.
We are so happy that our white carpet is clean and fresh again. ViKtor did a brilliant job and we cannot praise him more highly.
Thank you
17 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how pleased you are with the results and that Viktor made such a positive impression with his charming, professional, and considerate approach. It’s fantastic that your living room carpet, stairs, landing, and chairs are all looking fresh again - especially bringing a white carpet back to life! We truly appreciate your kind words and recommendation, and we’ll be sure to pass your praise on to Viktor. Thank you again for choosing us!
Would like to recommend Daniel Umney.
Would like to recommend Daniel Umney.
Cleaned our 3 settee recliner sofa and chair plus 6 dining room chairs.
Really nice guy very friendly.
Done a fantastic job in cleaning all, great result. Thank you
Would highly recommend.
20 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Mrs Gilbert, thank you so much for your wonderful feedback! We're delighted to hear that Daniel did such a fantastic job cleaning your sofa, chair, and dining room set - it's great to know you were happy with the results. We'll be sure to pass on your kind words to him, and we really appreciate your recommendation. We look forward to helping you again in the future!
Dan when up and be on today Top job
Dan when up and be on today Top job. Definitely recommend to anyone. Will be using again.
19 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Luke, thank you for your great feedback! We're really pleased to hear Dan went above and beyond and delivered a top job. We truly appreciate your recommendation and look forward to helping you again in the future!
Professional Carpet Service
Really happy with how everything turned out. Alvin cleaned the rug, bedrooms, and hallways and did a great job getting rid of stains.
He was friendly, easy to talk to, and clearly knew what he was doing. I’d definitely recommend him and would use him again.
16 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Cay, thank you for your wonderful review. We're so pleased to hear you were happy with the results and that Alvin did a great job cleaning your rug, bedrooms, and hallways while successfully removing the stains. It's great to know he was friendly, approachable, and professional throughout. We really appreciate your recommendation and look forward to being of service again in the future.
Viktor came to clean my sofas rug and…
Viktor came to clean my sofas rug and cushions . As ever he did a brilliant job arrived on time and was so friendly and professional I would certainly recommend Carpet Bright to anyone .
17 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Thank you for your kind review. We're delighted to hear Viktor delivered another brilliant service and that you were happy with the cleaning of your sofas, rug, and cushions. It’s great to know he arrived on time and provided a friendly and professional experience. We truly appreciate your recommendation and look forward to helping you again in the future.
Very efficient
Very efficient. The gent was polite, clean, tidy & a thoroughly good job was carried out. It’s nice to have our carpets clean again.
17 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Kelly, thank you for your lovely review. We're really pleased to hear you found the service efficient and that our technician was polite, clean, and tidy while delivering a thorough job. It’s great to know you’re enjoying having your carpets clean again. We appreciate your feedback and hope to be of service again in the future.
Amazing results, smells unreal - return customer.
Third clean with carpet bright last week for a full end of tenancy carpet clean.
Very happy once again, carpets looks brand new and smell great. The engineer took time to go over stubborn stains and took pride in his work.
A viewer even stated “are the carpets new”
Will not hesitate to use Carpet Bright again.
9 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Steph, thank you for your amazing review and for choosing us again. We're so pleased to hear you were happy with the results of your end of tenancy clean and that your carpets are looking brand new and smelling great. It’s fantastic to know our technician took extra care with the stubborn stains and took real pride in the work, and even better that it impressed your viewer. We truly appreciate your continued support and look forward to helping you again in the future.
4stars don't over egg what you can do
The reason for 4 stars is that I was lead to believe that they would get all the stains out but they didn't get them all out but then the carpet is 20 years old so they did what they could and I'm fairly happy with that but next time don't over egg what you can do
11 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Sheila, thank you for your honest feedback. We're pleased to hear you were fairly happy with the overall result, especially given the age of the carpet. We do always aim to achieve the best possible outcome, but some older or set-in stains can be permanent. That said, we really appreciate your comments regarding expectations and will take this on board to ensure we communicate more clearly in the future. Thank you again for your feedback and we hope to be of service again.
Second visit & Alvin was a Star again!
This is the second time we have called out Carpet Bright to help us with some carpets and we specifically asked for Alvin who came the first time.
We asked for Alvin as he gives us confidence that he will do everything in his power to leave the carpets as clean as is physically possible and once again we were not disappointed with the result!
14 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Thank you for your wonderful review and for choosing us again. We're delighted to hear you specifically requested Alvin and that he delivered another great result. It’s fantastic to know he gives you confidence and always does everything possible to get your carpets as clean as they can be. We truly appreciate your continued support and look forward to helping you again in the future.
Dan was super friendly and he carried…
Dan was super friendly and he carried out an excellent job on my carpets, including moving my furniture where necessary.
Highly recommend.
11 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Patricia, thank you for your lovely review. We're so pleased to hear Dan was friendly and carried out an excellent job on your carpets, including helping with moving the furniture where needed. We really appreciate your recommendation and hope to be of service again in the future.
Always excellent results at great prices.
We've been using Carpet Bright UK (Alvin) for many years now because they do a fantastic job, friendly, efficient and excellent rates. Alvin is excellent at his work and is on time, thorough, respectful and friendly. Definitely recommend.
9 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Claire, thank you for your wonderful review. We're delighted to hear that Alvin and the team continue to deliver excellent results year after year. It's fantastic to know you find our service friendly, efficient, thorough, and at great rates. We truly appreciate your continued support and recommendation and look forward to helping you again in the future.
Highly recommended
Dan did an excellent job. Very polite and respectful of our property. The arrangements beforehand were good and Chloe kept us up to date with our order. Would highly recommend.
4 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Mrs Johnson, thank you for your lovely review. We're thrilled to hear that Dan did an excellent job and was polite and respectful of your property. It's great to know that Chloe kept you well informed throughout the process. We really appreciate your recommendation and look forward to being of service again in the future.
Impressed again
This was my second time using Carpet Bright UK and once again I’ve been really impressed.
The booking process is quick and straightforward, and they were able to come out just two days later, which was fantastic.
Alvin cleaned my carpets (for the second time) and he was, as before, quick, professional and absolutely charming. My rug had really suffered over winter with mud and general wear. I genuinely thought I was going to have to throw it away, but it has come up looking fabulous.
Reliable service, great results and a lovely representative of the company. I wouldn’t hesitate to recommend them and will definitely use them again.
2 marzo 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Jessica, thank you for your fantastic review and for choosing us again. We're delighted to hear that Alvin delivered another quick, professional, and charming service, and that your rug came up looking fabulous despite the winter wear. It's great to know you found the booking process easy and the service reliable. We truly appreciate your recommendation and look forward to helping you again in the future.
Highly recommended.
Mike kept in touch on the journey to our flat as traffic can be unpredictable. Once arrived, he was friendly, cheerful and hardworking, got set up immediately and did an absolutely terrific job, leaving the 14-year-old carpets looking clean and fresh. I was really impressed. Carpet Bright is a well-run firm. Phone calls and emails are answered immediately and arrangements are efficient. The fee for the job was extremely reasonable, and the whole experience was easy and stress-free.
18 febbraio 2026
Non scritta su invito
Risposta di Carpet Bright UK
Hi Joan, thank you for your wonderful review. We're thrilled to hear that Mike provided a friendly, cheerful, and hardworking service, keeping you updated along the way and leaving your 14-year-old carpets looking clean and fresh. It's great to know you found our communication efficient, the pricing reasonable, and the whole experience stress-free. We truly appreciate your kind words and recommendation, and we look forward to helping you again in the future.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.