Went in for after sales care at Harrogate. Really impressed with Travis, Alex and the team there.. Helped me with a wing mirror issue on my jeep, helpful friendly and professional throughout. Sorted i... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and hel... Leggi di più
L'azienda ha risposto
Staff were very helpful and attentive. Good test drive . Car price was competitive. My first fully electric car and I am very pleased with it It was worth driving over from Lancashire.
L'azienda ha risposto
I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Informazioni di contatto
Freemans Way, HG3 1DH, Harrogate, Regno Unito
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent
From entering the carlingo site everyone was very helpful and the whole process of part ex and buying another car was absolutely amazing. Jimmy was so informative and Amy made handover smooth. Can’t fault them at all. Would definitely buy there again.
27 aprile 2026
Risposta di Carlingo
Hi Donna,
Many thanks for leaving us a 5 star review, the feedback is appreciated.
It's good to hear that you were happy with buying a car from us and that both Jimmy and Amy were accomodating.
We hope to see you again when you buy your next car from us.
Best wishes,
Carlingo.
Bought an mg sales team quite helpful…
Bought an mg sales team quite helpful so I thought I asked on test drive if vehicle had the ismart connection and 360 cams and was told it had everything after trying to connect to car it wouldn't connect and couldn't find the cams anywhere tried reaching out but they didn't know how to connect it since found out that the car doesn't have either of these looking at having to change car now to one that has this costing me thousands......great eh
Update 2.5.26
Tried speaking to carlingo put on hold and waited 15 mins no one came back to me tried calling again no answer and no reply to emails
Update 9.5.26
No it didn't state anything on your website about the missing features but I did ask the salesman on the test drive if it had them and was told it had you would think that they should know if it had them and not just say it did to get a sale
24 aprile 2026
Risposta di Carlingo
Hi Stuart,
Sorry to hear that were not happy with the specification of your car.
We give all of our customers as much time as they need when they come to look at our cars and would never suggest that a car has something that it does not have.
We put great detail into the advertising of our cars and do advertise correctly on the website the details of the car. Having looked at the advert there was nothing to suggest that it had 360 Camera or ISmart Connection.
We have also called and emailed you back on numerous occasions to try to discuss the matter, but there was no answer. We are right in saying that you have subsequently swapped the car with another one somewhere else.
Kind regards,
Carlingo.
Went in while visiting family and was…
Went in while visiting family and was really impressed with the service I received from start to finish on buying my car
Highly recommend
18 aprile 2026
Risposta di Carlingo
Hi Julie,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's great to hear that you had a good experience buying your car from us and thanks for the recommendation.
Best wishes,
Carlingo.
Risposta di Carlingo
Hi Julie,
Many thanks for leaving us a great 5 star review, we appreciate the feedback.
It's good to hear that you were happy with the service and that it was efficient and honest.
Best wishes,
Carlingo.
Great experience
We spotted a car that we liked online and went to the showroom to have a look at it in person. Adam M. was great - he was able to take us on a test drive immediately (where he made sure we both got to drive) and patiently explained all of the finer details when it came time to buy. We'd definitely recommend Carlingo as a great place to buy a car.
13 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi Dan,
Many thanks for leaving us a great 5 star review, we appreciate it.
It's great to hear that you had a good experience buying your car from us and that Adam was fantastic.
We hope you enjoy your new car and thanks for the recommendation.
Best wishes,
Carlingo.
Very professional company who sell…
Very professional company who sell decent clean cars
18 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi Mr Hall,
Many thanks for leaving us a great review.
It's good to hear that everyone was professional and that you were happy with the quality of the cars.
Best wishes,
Carlingo.
Everything went well.
18 aprile 2026
Risposta di Carlingo
Hi Patrick,
Many thanks for leaving us a 5 star review.
Best wishes,
Carlingo.
This is the 3rd car my family has…
This is the 3rd car my family has bought from Carlingo. We would not buy a car from anywhere else. No pressure when looking round the showroom. Helpful and knowledgeable staff if we did ask for help. 5 star service every time.
18 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi Mandy,
Many thanks for leaving us a 5 star review.
It's great to hear that this is your third car you've bought from us and that you won't buy from anywhere else - it means a lot to us.
We hope you enjoy it and if you need anything you know where we are.
Best wishes,
Carlingo.
It was a very easy experience
It was a very easy experience, nice staff, no pushy sales people. Loads of cars and prices to choose from. Will definitely use again and will highly recommend friends and family. Many thanks
16 aprile 2026
Risposta di Carlingo
Hi Jane,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that you were happy with everything and that all the team were friendly and helpful.
Best wishes,
Carlingo.
Excellent friendly and helpful customer…
Excellent friendly and helpful customer service from Stuart. Understood what I was looking for and delivered the car which I was looking for at the right price and traded in my existing car and was given a fair price
16 aprile 2026
Risposta di Carlingo
Hi Sally,
Many thanks for leaving us a 5 star review, we really appreciate it.
It's good to hear that you had a great experience buying your car from us and that Stuart was friendly and helpful.
We hope you enjoy you new car and if you need anything you know where we are.
Best wishes,
Carlingo.
Car Buying…
Jimmy the sales guy was really helpful and had a good knowlege of the car I purchased . There was a good selection of cars on line and at the showroom.
17 aprile 2026
Risposta di Carlingo
Hi Maralyn,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's great to hear that you had a good experience buying your car from us and that all the team were friendly and helpful and that you found that there was a good selection of cars.
Best wishes,
Carlingo.
No hard sell of added extras just a…
No hard sell of added extras just a smooth respectful service would recommend
11 aprile 2026
Risposta di Carlingo
Hi Glenn,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that there was no hard sell and that everyone was respectful.
Best wishes,
Carlingo.
Great vehicle selection
Great vehicle selection, went for Mazda Ev, great services from Jimmy and the team
5 Star service and vehicle
14 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi John,
Many thanks for leaving us a lovely review.
It's good to hear that you thought we had a great selection of vehicles and that Jimmy was helpful.
Best wishes,
Carlingo.
Easy process
5 aprile 2026
Risposta di Carlingo
Hi Ian,
Many thanks for leaving us a great review and you found the whole process easy.
Best wishes,
Carlingo.
Good Experience buying my car
Phil Schofield
The experience i had buying my Peugeot 308 car from start to finish was friendly and professional. I'm very happy with my purchase and i would definitely recommend Carlingo for buying a car. Thanks very much to Danny.
8 aprile 2026
Risposta di Carlingo
Hi There,
May thanks for leaving us a great review, we appreciate the feedback.
It's great to hear that you were happy with the whole buying process and that all the team were friendly and professional.
Best wishes,
Carlingo.
Fantastic experience with Carlingo…
Fantastic experience with Carlingo Harrogate. Amy Farmer looked after me from start to finish and did a fantastic job. I had a higher value car to trade in, so I was taking a car and receiving cash back as well, but all the steps were explained very clearly and I was fully informed throughout. Nothing was too much trouble - the level of service was better than my last car purchase at a Mercedes main dealer, honestly! I would 100% recommend Carlingo Harrogate (and recommend you ask for Amy).
11 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi Eduardo,
Many thanks for leaving us a great 5 star review, we appreciate it.
It's good to hear that you were delighted by the whole experience of buying your car from us and that we surpassed that of your last purchase at Mercedes.
We hope you enjoy your new car and if you need anything you know where we are.
Best wishes,
Carlingo.
Great experience with Stuart at Carlingo
Stuart was great, really relaxed car buying experience. Didn't feel pushy or salesy like other garages we went to and were allowed to test drive a couple of cars to get a better understanding of what we wanted. Very happy and ended up with a very nice car!!
11 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi HP,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you were happy with the relaxed buying environment and that all the team were friendly and helpful.
Best wishes,
Carlingo.
Overall pleased with things initially…
Overall pleased with things initially but after having a good inspection of the car at home I was disappointed with the cleanliness of the vehicle. Inside I found a prescription for the previous owner and outside the windows have a green fungus or moss along the bottom seal. Have also discovered the air conditioning doesn’t work properly, something I would have expected to be checked before the car was released to me. Everything else seems okay but little things are important and I think finer details could certainly be done better.
8 aprile 2026
Risposta di Carlingo
Hi Neil,
Thank you for leaving us a review.
It's good to hear that your overall experience of buying a car from us was a positive one.
We're sorry to hear that you were not happy with the cleanliness of the car and for that we apologise. The preparation of our cars is something we take pride in so this is something we will look into. We will pass this on the relevant department to make sure they are aware going forward and that this doesn't happen again.
If you need anything else please do not hesitate to contact us.
Best wishes,
Carlingo.
New car experience
Staff not pushey very friendly easy to chat with and answer all questions.
12 aprile 2026
Risposta di Carlingo
Hi There,
Many thanks for leaving us a great 5 star review.
It's good to hear that the staff were friendly and answered all of your questions.
Best wishes,
Carlingo.
Provenance, Professionalism, Care of Service and Servicability
I travelled from Birmingham to complete the purchase of a 2019 Skoda Octavia estate, which had 42,628 miles on the clock, and whose provenance included two previous owners, the last one being in Essex. Stuart was my first contact with the dealership, and he demonstrated competence, transparency and no guile in our first communications over the phone. When I arrived at the dealership I met Sam, who showed me the car and came with me on the test drive. Sam also demonstrated competence, defined as great professionalism and etiquette in dealing with me, alongside an in-depth knowledge and comprehension of the process in hand. Then I met with Joey, who finalised all the admin with me for handover of the car. Joey was also delightful in his conduct. As for the car, it is perfect and both my wife and I are unreserved in recommending Carlingo for their care of service and focus upon the provision of used cars with good provenance and ongoing good serviceability.
10 aprile 2026
Non scritta su invito
Risposta di Carlingo
Hi Brian,
Many thanks for leaving us a great review, we appreciate the feedback.
It's good to hear that you were happy with the whole process of buying your car from us and that your travel from Birmingham was worth it.
It's also good to hear that you were happy with the level of service and professionalism the whole team provided.
Thanks for the recommendation and if you need anything you know where we are.
Best wishes,
Carlingo.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.