Hollie Broad was absolutely brilliant from the start. Very pleasant and helpful, helped find a car to suit my needs and even kept in touch throughout the whole process. Definitely recommended her at C... Leggi di più
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Cannot believe how amazing Hollie was when arranging finance for our new car. She was down to earth, honest, and did absolutely everything she said she would. Finance was arranged so quickly and... Leggi di più
I recently had the pleasure of arranging my new van finance deal with the lovely Hollie Broad at Carki. Credit where it’s due, Hollie worked tirelessly and crunched many numbers to secure me the best... Leggi di più
Absolutely amazing service from Ellis at Carki. Was extremely helpful and knowledgeable about all types of vehicles I was interested in. Explained every aspect of the process to me and how the finance... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We'll sort your Car Finance.... You enjoy the ride!
Informazioni di contatto
Glasshouse, Alderley Park, SK10 4TF, Alderley Edge , Regno Unito
- hello@carki.co.uk
- carki.co.uk
4,9
Eccellente
207 recensioni
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Simon was very helpful with the…
Simon was very helpful with the process. Very straightforward and friendly.
Would recommend.
3 luglio 2025
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Risposta di Carki
Thank you so much for your kind words! We’re delighted to hear Simon made the process straightforward and friendly for you. Your recommendation means a lot to us, and we’re always here if you need any further support in the future.
— The Carki Team 🚗✨
Arjun was so helpful
Arjun was so helpful. He was informative and kept me posted. My only criticism is that they would not release the funds to the car dealership until the car was delivered and I sent them a picture. This did cause some distress but not Arjun’s fault.
9 giugno 2025
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Risposta di Carki
Hi,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that Arjun was helpful, informative, and kept you well updated throughout your journey with us — we’ll be sure to pass on your kind words to him.
We understand that the process of holding funds until delivery can be frustrating, and we're sorry for any distress this caused. This step is in place to protect both our customers and ensure everything goes smoothly with vehicle handover — but your feedback is incredibly valuable and helps us improve how we communicate this part of the process.
Thanks again for choosing Carki, and we hope you’re enjoying your new car!
Best wishes,
The Carki Team 🚗💙
Fantastic
Yaz my finance manager has been completely faultless. Anytime I needed him he was on the phone straight away, gave clear instructions and explained everything perfectly. Couldn't recommend enough.
1 giugno 2025
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Risposta di Carki
Hi Thomas,
Thank you so much for your fantastic review! We're thrilled to hear that Yaz provided such clear, supportive service throughout your finance journey.
We’ll be sure to pass your kind words on to him — it means a lot to the whole team to know we’ve made the process smooth and stress-free.
If you ever need anything in the future, don’t hesitate to reach out — we’re always here to help.
All the best,
The Carki Team 🚗💙
Pleased with the experience
Although I did not enter a financial agreement with the company; Mike Findlow who dealt with my application was very professional, helpful and very swift to respond. He did make this a good experience. I wish him and the company all the best. I would definitely consider in the future if I do decide to purchase a vehicle. Thank you.
29 maggio 2025
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Risposta di Carki
Hi Laura,
Thank you so much for your kind words and for taking the time to leave a review — even without entering into an agreement.
We're delighted to hear that Mike provided such a professional and positive experience. We'll be sure to pass on your lovely feedback to him.
Should you decide to purchase a vehicle in the future, we'd be more than happy to help. Wishing you all the best until then!
Warm regards,
The Carki Team 🚗🌟
Yaz was AMAZING
I had Yaz today he helped me so much he had my credit accepted in 10 minutes after a decline he walked me through all the steps and helped my anxiety with finance he was very professional and he got things done with no issues. Thanks to Yaz I got to drove my new car home today would definitely recommend thank you Yaz
31 maggio 2025
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Risposta di Carki
Hi Kaitlin,
Wow — what an amazing review! 🎉
We're so happy to hear that Yaz made the process smooth, supportive, and stress-free for you. It's fantastic that you drove your new car home the same day — that's what we love to see!
We’ll be sure to pass on your lovely feedback to Yaz. Thanks again for the recommendation, and enjoy every mile in your new car!
All the best,
The Carki Team 🚗💙
Excellent service from Jamar
I was in touch with Jamar from the beginning to the end, he was very helpful and understanding. He helped me to get the right car finance and chose the right car from a good dealership.
28 maggio 2025
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Risposta di Carki
Hi Akash,
Thank you so much for your fantastic review!
We're so pleased to hear that Jamar was helpful and supportive throughout your journey — from finding the right finance to choosing the perfect car. That’s exactly the experience we aim to deliver for every customer.
Wishing you all the best with your new car, and thank you again for choosing Carki!
Warm regards,
The Carki Team 🚗✨
Risposta di Carki
Hi Gift,
Thank you for your kind words and for taking the time to leave us a review!
We’re really pleased to hear you received great customer service — that’s what we’re all about. If there’s ever anything else we can help you with, don’t hesitate to reach out.
Best wishes,
The Carki Team 🚗💬
Amazing
Yaz, got in contact with me this morning to help sort out a finance agreement for a car im looking to purchase. The whole process was quick and easy and Yaz was super helpful I honestly couldn't recommend them enough
27 maggio 2025
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Risposta di Carki
Hi Ebony,
Thank you so much for your amazing review!
We’re so pleased to hear that Yaz was able to make the process quick and easy for you. Your recommendation means the world to us, and we’re glad we could support you on your car-buying journey.
Wishing you many happy miles ahead in your new car!
The Carki Team 🚘🌟
A very simple process start to finish
A very simple process start to finish, and a huge thank you to Mike who assisted me throughout and answered all of my queries. Big thanks!
23 maggio 2025
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Risposta di Carki
Hi Adam,
Thank you for your kind words! We're so pleased to hear the process was smooth from start to finish and that Mike was there to support you every step of the way.
We’ll be sure to pass on your thanks to him!
Best regards,
The Carki Team 🚘
Thank you to Yaz at carki for going…
Thank you to Yaz at carki for going aboce and beyond to help me secure my car. Very speedy and efficient service even held on his day off from work.
Thanks again
25 maggio 2025
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Risposta di Carki
Hi Riannah,
Thank you so much for your lovely review! We're thrilled to hear that Yaz went above and beyond to support you — even on his day off! That level of dedication is exactly what we strive for at Carki.
We hope you’re loving your new car and we’re always here if you need anything.
Best wishes,
The Carki Team 🚗✨
Communication is non-existent
Communication is horrendous. Dont reply, made changes with the dealer after I signed all the paperwork, and slow slow slow.
I have no idea whats happening right now. Wont reply to me.
Now I have a stupid Hard Credit Search on my record, no Vehicle, and no communication from Carki.
I wish I had gone elsewhere. Total mess.
Had to take half day off work yesterday for their paperwork, and the 10 minute visit today has already been 2.5 hours, car dealer closes soon, so again no vehivle. I guess Carki assume I will take another day off tomorrow for more Carki delays.
I have to work. These guys have already cost me several hundred pounds in lost earnings.
22 maggio 2025
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Risposta di Carki
Hi,
Thank you for taking the time to leave a review. We're sorry to hear you had a negative experience and would really like the opportunity to look into this further.
To do so, please complete the 'Find Reviewer' request we've sent through Trustpilot. This will help us locate your order and respond to your concerns directly.
We appreciate your feedback and hope to resolve this with you as soon as possible.
Best regards,
Carki Team
Their turn around time was fast
Their turn around time was fast, Yazid made the process so seamless 👏👍and to think the process started on a Sunday evening.
Will surely refer my people here.
10 maggio 2025
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Risposta di Carki
Hi,
Thank you for your wonderful review! We’re thrilled to hear that Yazid made the process so seamless—even kicking things off on a Sunday evening! 🚀👏
Your recommendation means the world to us. If you or any of your friends ever need support, we’re always here to help and keep things moving quickly.
Thanks again for choosing Carki and for spreading the word!
Warm regards,
The Carki Team 🚗✨
It was easy and fast service
It was easy and fast service. The vehicle is working as they promised.
10 maggio 2025
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Risposta di Carki
Hi Edgars,
Thank you so much for your kind words! We're delighted to hear that you found the process easy and fast, and that your vehicle is exactly as promised.
It means a lot to us to know you’re happy with your experience. If you ever need any support in the future, we're always here to help.
Enjoy your new car and happy driving! 🚗✨
Best regards,
The Carki Team
Phil
I dealt with a guy called Arjun Parmer
Who guarded me all the way he was absolutely brilliant from start to finish I would highly recommend this company
Thank you so much
13 maggio 2025
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Risposta di Carki
Hi Phil,
Thank you for your fantastic review! We’re so pleased to hear that Arjun took such great care of you and made the whole process smooth from start to finish.
Your recommendation means the world to us. If you need any assistance down the line, don’t hesitate to reach out — we’re always here to help.
Thanks again and enjoy your new car! 🚗🙌
Best regards,
The Carki Team
Great customer experience
So easy & sorted in no time - thanks to Mike Findlow for sorting it out for me.
12 maggio 2025
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Risposta di Carki
Thank you for your fantastic review! We're so pleased to hear you had a great experience and that everything was sorted quickly and easily. We'll be sure to pass your kind words on to Mike Findlow — he'll be delighted to know he could help.
If you need any further assistance in the future, don't hesitate to reach out. Thanks again for choosing us!
The Carki Team 🚗✨
I’d normally not give a review on…
I’d normally not give a review on something, got a picture of my desired car, couldn’t get a loan, but Tandem came through.
All thanks to Yazid, for better explanation on the policy and patient to sort everything out.
10 maggio 2025
Non scritta su invito
Risposta di Carki
Hi Esther,
Thank you for taking the time to leave us a review — we truly appreciate it!
We’re so pleased to hear that Yazid was able to guide you through the process with clear explanations and patience. Getting your desired car is a big moment, and we’re glad we could support you in making it happen, especially when things seemed tricky at first.
If you ever need any further assistance, don’t hesitate to reach out. Thanks again for choosing Carki!
— The Carki Team 🚗
Carki is a experimental business that…
Carki is a experimental business that should be away or blocked from operating in the Uk market. Inexperienced people running the business. Be careful. My last review has been deleted. God now's why.
17 maggio 2024
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Risposta di Carki
Hi Felipe, we're sorry to see your review. We've tried reaching out to understand your concerns, but haven’t been able to get in touch. If you have an issue you'd like to discuss, please contact us directly so we can help on customercare@equaliti.co.uk.
Carki Team
Do not use Carki
Do not use Carki! After viewing a car I decided not to take it, so I subsequently asked for the credit agreement to be cancelled. They failed to cancel it within the cooling off period, which meant I then became liable for a loan against my name for a car I hadn't bought!! I wasn't listened too and was threatened with a bad credit rating. It was awful.
6 maggio 2025
Non scritta su invito
Risposta di Carki
Hi Sally,
Thank you for your feedback — we're sorry to hear you were disappointed with your experience.
We can confirm that your concerns were formally raised and addressed through our complaints process. While we understand the frustration caused by the delay, this was due to circumstances outside of our control and related to the finance provider's processes.
That said, we’re pleased that the matter has now been resolved, and we appreciate your patience throughout.
If you have any further questions, please don’t hesitate to get in touch directly.
Kind regards,
The Carki Team
What a great company
What a great company. Helped me secure credit when everybody else refused. Very polite explaining everything properly as it was the first time I've dealt with any of this stuff before. Great communication from steve. I felt in the loop every step of the way. He did everything in his power to make the whole experience as stress free as possible. Would highly recommend to anyone looking for car credit. Thanks guys!
2 maggio 2025
Non scritta su invito
Risposta di Carki
Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Steve and the team were able to support you through the process and make everything clear and stress-free — especially as it was your first time dealing with car finance.
We’re really proud to have been able to help when others couldn’t, and your recommendation means the world to us.
Wishing you all the best with your new car — and thanks again from everyone at Carki!
The Carki Team
Dealing with Stephen was absolutely…
Dealing with Stephen was absolutely fantastic he has been great help throughout the whole step start to finish. Really fast at responding to my messages with vechiles great help getting in contact with dealers for me to find out more information with them particular vechiles overall fantastic service would honestly advise many more folk to deal with this company as the service provided was fantastic all can say is thanks for helping me find that vechile and making it possible to purchase through you guys. Honestly really great help and fantastic help overall. Thanks very much again Ryan 👍
22 aprile 2025
Non scritta su invito
Risposta di Carki
Hi Ryan,
Thank you so much for the amazing review!
We’re delighted to hear that Stephen was such a great support from start to finish — helping you find the right vehicle and keeping things moving quickly and smoothly. Your kind words mean a lot to us, and it’s fantastic to know the service made a real difference.
We’ll be sure to pass your feedback on to Stephen — and we’re so pleased we could help make your purchase possible!
Enjoy your new vehicle, and thanks again for choosing Carki!
The Carki Team
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