Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Took over 3weeks to receive. Now refunding me is so complicated I’m ready to give up. Read their return policy. Nightmare Llegó demasiado tarde y no pagan el shipping para el retorno , no vale la pen... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I found Carisma hair approachable & they answered my questions honestly before purchase. However, there were a few things that I didn't like about the product & I discussed it with them: there was too... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Aside from the fact that Jenny was very friendly, patient and helpful, the package arrived quite quickly, and also I was excited to see how great the halos actually are, how easily and lightly worn, h... Leggi di più

Valutata 1 stelle su 5

After receiving the wrong colour I got sent the right colour to find there so thin and look fake total waste of money and I have used many halos but would not waste my money on this company


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

46 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I never felt so much more beautiful🥰🥰🥰

I have a great experience with my halo. I have never been so happier. I felt so beautiful. It helped me in a long way. I am a girl that has hair loss and ever since I start wearing my halo extension and it has nothing but amazing to me and this company is super amazing great quality amazing people I’ll chat with you if you need them I just want to give hands off to this amazing company. I thank you for everything you guys are doing for me. 🥰🥰🥰🥰

Much love 💕

15 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay away

Stay away. I wish I would have read the reviews before I purchased. The hair piece was too big for me and the color was not a good match. They won't accept the return simply because I tried it on once. In order to exchange for a different shade, I have to pay $19 for shipping. $19! I can ship this for $5 as it hardly weighs anything. What a waste of money.

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Kind & Courteous

After a few emails, I was able to receive the help I needed. One Halo extension I received, the Halo band was not connected. After successfully corresponding with the company they were very kind and courteous and are sending a new Halo extension to me. Wonderful to deal with. The Halo’s look amazing and are so easy to put in. I love mine (I have two sets).

10 novembre 2025
Non scritta su invito
Logo di Carismahair

Risposta di Carismahair

Hi Lisa,

I’m so sorry to hear this. It’s definitely not the experience we want for you.

I’d love to help get this resolved for you right away. Could you please email us at hello@carismahair.com with your order number and the photos you mentioned? Once I have those details, I’ll make sure to arrange the best solution for you as quickly as possible.

Valutata 5 stelle su 5

Exceptional customer service and simply wonderful Halo extensions

Exceptional customer service- expert and friendly and extremely reliable and quick. The Halo extensions are truly wonderful; I had been losing a lot of hair recently but now I have a veritable mane! And the colour match (thanks to the customer service team and especially to Vina) is spot on. It really helps boost your confidence. Thanks so much!!!!

10 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and nice product

Updated review since my first order did not arrive due to the shipper. Customer service Vina and Jenny were exceptional and updating me for the new order shipped to Mexico and they arrived! So worldwide shipping does work. They were very helpful in the process and I appreciate their great service. The product looks good and I’m excited to try. Thank you!

14 ottobre 2025
Non scritta su invito
Logo di Carismahair

Risposta di Carismahair

Hi Tam,

Thank you for taking the time to share your experience. This is definitely not the experience we want for any of our customers.

I’d really love the chance to look into this. Could you please reach out to us at hello@carismahair.com with your order number, full name, and shipping address? Once I have that, I can check your tracking, investigate with the courier, and make sure we get this resolved as quickly as possible.

Carisma Hair.

Valutata 5 stelle su 5

first email from Carisma completely put…

first email from Carisma completely put me at ease. They personally reached out to me because of my review about why I chose this company.

I ordered two types – straight and wavy – and I was able to use them for my fantasy character birthday. For the first time, I didn’t feel insecure when I saw a photo of myself from the back. Thank you so much for that!

With alopecia and missing 50% of my hair, this really makes a difference.

10 settembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Worth 59.99

I just want to say I did get the hair extensions not the clip on one the head band one. The feel and color looked more real then most hair colors and extensions I've tried. The headband blended in good.
They also had many colors to choose from. Mine was a buy one get one. One was wavy one was straight. The straight one didn't come in yet it, customer service got right on that and sent a new one. I have curly hair so I don't mind. The one little thing I wish I could change is the headband size, it's very big, or round. Unless my lead is that small. Over all I liked it. I can easily brush it. I only tried the wave one. So far. But over all it got there fast. Within 2 weeks.

12 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

WARNING READ REVIEW

I FELT SECURE WITH THE PURCHASE AS THEY HAVE A RETURN POLICY. WHAT THEY DONT TELL YOU IS THE RETURN SHIPPING WAS 200.00 FROM USPS AND YOU HAVE TO PAY THE RETURN SHIPPING.

5 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible service from your company your…

Terrible service from your company your refund information is not valid you just ignore your customer till the time is up and you can’t return your merchandise which I can’t use what waste of money PEOPLE BEWARE total rip off company

24 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

The extensions arrived however there…

The extensions arrived however there was ABSOLUTELY NO WAY TO ADHERE TO HEAD..NO CLIPS..NO NOTHING AND THE STRING WILL NOT TIGHTEN..IT SLIPS...THEY ARE A JOKE AND
"JENNY" DOES NOT DO ABSOLUTELY NOTHING TO HELP LIKE THEY SAY...A COMPLETE RIP OFF.....

5 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Order arrived in a reasonable amount of…

Order arrived in a reasonable amount of time. Customer service was great. I absolutely love the extensions! My husband didn't even notice because the color was spot on! I have already washed the straight extension, and used conditioner on it. It is much softer and doesn't get tangled so easily now

3 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not very happy

I dont understand why you wouls send me an email asking to write a review. I think you all know that there are not many happy customers.
I received te wrong color, synthetic hair. Tried to contact for 3 weeks now and no respons..

10 luglio 2025
Non scritta su invito

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