Care Clothing Recensioni 

514
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hubby has been exceptionally ill and his trousers didn’t fit, and belts were a problem. Tried two different types of CareClothing trousers. Both were good but hubby preferred the cloth of one style, o... Leggi di più

Valutata 5 stelle su 5

Good customer service. Fast delivery. Good quality pair of trousers. Exactly as described. Elastic waist helpful for someone taking hormone treatment which has caused weight gain around waist. Only gr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I placed order as follows for my husband but the Care Clothing company deliver the trousers Extra Small Waist 34 inch This is really horrendous experience to deal with this company. Order #7018... Leggi di più

Valutata 5 stelle su 5

Fast and efficient service. Had a phone call to check the correct items had been ordered as sizing was slightly different due to the trouser style. These trousers are a lifeline for my husband who suf... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di abbigliamento donna
  4. Negozio di abbigliamento per taglie forti
  5. Negozio di abbigliamento uomo
  6. Servizio di orli e modifiche per abiti

Scritti dall'azienda

Care Clothing has been an established family business for 45 years. We specialise in comfortable and adaptive clothing for those living with disabilities. Discover our latest range of Menswear, Womenswear, Socks and more!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

514 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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3,9

Tutte le recensioni

(514)

109 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Unfortunately the trousers

Unfortunately the trousers were unsuitable .
I have sent email asking for the company returns procedure but up to now there has been no response?
Finally a response a month later.
But theTrousers were returned over two weeks ago and I had a message a refund is being processed but only a partial refund,they are deducting £5 so in effect I have paid postage both ways,!!!
Will not order from this company again😠

27 aprile 2026
Logo di Care Clothing

Risposta di Care Clothing

Hi Bob, please drop us another email and I will sort this out for you ASAP!

Valutata 1 stelle su 5

Poor customer service

Poor customer service. Received the wrong colour but unable to contact company for exchange

I have emailed the company twice. I ordered light blue but got the dark blue which my husband already has. I was willing to return and exchange but he has now worn it

11 maggio 2026
Non scritta su invito
Logo di Care Clothing

Risposta di Care Clothing

Dear Beany,
Thank you for your feedback.

We are sorry to hear that you were disappointed with your order. Having checked our records, we have been unable to locate any emails from you regarding this issue. If you contacted us from a different email address, please let us know and we will be happy to investigate further.

We understand that you initially wished to exchange the item due to receiving a different shade than expected. However, as you mentioned that the garment has now been worn, unfortunately we are unable to process an exchange or return as the item is no longer in its original, unworn condition.

Had we received your email before the garment was worn, we would have been happy to review the matter and discuss the available options with you.

Kind regards, Admin.

Valutata 2 stelle su 5

TROUSERS

The material the trousers are made of are not very good as they seem very stiff and tend to stay creased and not to fall nicely after sitting down.

22 aprile 2026
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Risposta di Care Clothing

Hi Philip,
This should not be a problem after a few washes – it is the manufacturing starch.
Best wishes, Admin.

Valutata 5 stelle su 5

Worth the wait

The trousers are good quality and a nice fit. I had to wait quite a while for them to be delivered but the customer service person was very helpful and tried his best.

3 aprile 2026
Logo di Care Clothing

Risposta di Care Clothing

Thank you!

Valutata 1 stelle su 5

MISSING ORDER/ ZERO COMMUNICATION

I placed an order three weeks ago and I have not received it nor have I had any correspondence from the company.
I have contacted them using the online message form twice and have had no response.
If anyone form this company is reading this review, please get in touch with me regarding my missing order.

6 aprile 2026
Logo di Care Clothing

Risposta di Care Clothing

Hi Helena,
I’m here and I’m reading this email. I haven’t had any emails from you? Please give us a call on (01785) 228159 and we will sort this out for you as quickly as possible.

Valutata 1 stelle su 5

Unhappy customer

14th March. Order no 76407. Amount £126.83. I returned 2 pairs of trousers for a refund on 23 March which I have still not received. It is now 22April. I have bought 4 pairs of trousers since which I had to pay for in advance. You still owe me 2x £40.94. Not happy

10 aprile 2026
Logo di Care Clothing

Risposta di Care Clothing

Please call us, Alastair, and we will sort this out for you.

Valutata 4 stelle su 5

Long delivery but Great product

The item has arrived 2 weeks after being ordered.
I was concerned that I may have fallen victim to one of the scamming websites, when there was such a long delay, but was completely put at ease by the pleasant company owner when I phoned to enquire after my order.
The garment hasn’t been worn yet but looks and feels great.
Thank you.

7 aprile 2026
Valutata 5 stelle su 5

A pleasure to recommend this company..

Another positive purchase from this company. I’ve used them for a number of years. They continue to provide value for money and a high quality product. It is a pleasure to recommend them.

3 aprile 2026
Logo di Care Clothing

Risposta di Care Clothing

Thank you Caroline!

Valutata 2 stelle su 5

Disappointing…

1.The side pockets have narrow apertures only ⅔ size of my other trousers and are difficult to access. They are so so shallow that small items like keys are prone to fall out.
2.Unlike other providers of adaptive clothing Care do not offer to remit VAT to qualifying purchasers.

24 marzo 2026
Valutata 3 stelle su 5

Extremely slow service

Extremely slow service. Email 2 days after ordering to say that it was on its way. Finally received 9 days later after having paid for a 48 hour delivery.
Contact details are useless " Thanks again! If you need any help with your order, please contact us at no-reply @careclothing.co.uk."
How do you contact via a no-reply email address???

24 marzo 2026

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