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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently used Cardoc to get my tyre replaced and I couldn’t be happier with the service I received. From start to finish everything was smooth, professional, and efficient. The team was friendly,... Leggi di più

Valutata 5 stelle su 5

I recently had an exceptional experience at Cardoc for a service and MOT on my car, and I couldn't be more pleased! From the moment I walked in, the customer service was outstanding. The staff wer... Leggi di più

Valutata 5 stelle su 5

Very professional, efficient and friendly service. Cardoc kept me well informed about what my car needed and gave me realistic and cost-effective options. I highly recommend them.

Valutata 5 stelle su 5

Initial enquiry handled promptly and clearly. Car accepted next working day, diagnosed and spare part ordered, under advice to me. Repair completed following day. Problem solved, and price very fai... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommended

Trust worthy, reliable and honest!

I fully recommend Cardoc, great service at all times and will only do what needs doing to your car, they don’t fob you off ever!

13 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Don’t trust the service

I Called cardiac and he was so rude and had a horrible attitude. This guy is supposed to know about hybrid cars as advertised on line. However, the cardiac tell me I don’t know much about the car. I tried to repair another lady car and couldn’t fix the car because the panel controls the car. He then tell me I don’t know what to tell you but I have other calls waiting with a horrible attitude. I wouldn’t waste my time on somebody that lack the knowledge of the car and sound so unprofessional. He is argumentative and very rude and if you have a problem with his service you’re going to left with the problem. Please save yourself frustration and disappointment.

6 luglio 2024
Non scritta su invito
Logo di Cardoc

Risposta di Cardoc

Lateefah,

Thank you for taking the time to leave such a negative review to the wrong business. As you can see from your profile you are located within the United State and we are based in the United Kingdom which indicates that unless you travelled a serious amount of miles to attend our business then you have located the wrong company altogether.

Please look into removing this review which we have flagged to Trust Pilot and then re-write it to the correct company as it was intended for.

We look forward to your doing the decent thing and removing this review as requested.

Cardoc

Valutata 5 stelle su 5

I called them up for my bmw tourer

I called them up for my bmw tourer, they were very thorough from the outset, asking probing questions before booking the car in for a diagnostics. They were transparent about the prices (not the cheapest but you certainly get what you paid for),

I dropped the car off in the morning and received a call before lunch to tell me what was wrong with the car. From my first visit I can tell you they are trustworthy, honest and thorough and would highly recommend them.

8 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I have used these guys for years the…

I have used these guys for years the friendly Team at Car Doctor are fantastic they are professional, offer excellent customer services and the work is always to a high standard. If you want a honest and fair garage to get your car Serviced MOT or any job done on your vehicle in a quick and efficient manner . So look no further for your vehicle needs.Cardoc in Harrow are amazing.

14 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Service

Mahesh and team, thank you very much for the Great Service from start to finish!
I recently had my vehicle repaired by Cardoc and was extremely happy with the level of service given. I was contacted by phone throughout to keep me informed as to when the car would be ready.
To make things even better, on arrival, I found that the car had been cleaned & valeted to.
I was very impressed with the level of service I received and will definitely be using Cardoc again.

Thanks again Talesh

6 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Hi Paul

Hi Paul,
Thank you for your email. I must say I was extremely disappointed with the service I received from Cardoc and I promise never to use you again and would be happy to convey that statement to anyone asking my experience of your company. I was told that a diagnostic test on my car would be done, and if I decided to have the work completed by yourself that the diagnostic amount would subtracted from the total cost. THIS WAS NOT DONE, and the service manager said that this was never the case which is a COMPLETE LIEl, as this was the main reason I went ahead with the test, the information given to me I already knew and was more interested in having this work completed.

Dave

5 settembre 2023
Non scritta su invito
Logo di Cardoc

Risposta di Cardoc

Dave,

Thank you for your review.

The reason the diagnostics was not going to be deducted from your repair invoice was simply because you wanted to have the repairs carried out a few months after the diagnostics was completed. If you were to of had the repairs carried out the same day as your diagnostics or even rebooked it for the same week you would have received the deduction.

We hope in the meantime you found a garage who was able to satisfy your requirements and carry out the recommended repairs on your vehicle.

Cardoc

Valutata 5 stelle su 5

MOT for my BMW X5 450E

MOT for my BMW X5 450E, Booking was simple and easy, on the day I was thoroughly informed of each steps and pleasant experience while I waited in reception sitting area, after MOT was completed the staff came out and pointed out few advisory points that I may need to look in to within a year, all in all a great experience and excellent customer service, ThankYou San.T

1 settembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Wheel Alignment… Seriously!!

I phoned for a quote for front wheel alignment on a small Honda... quoted £90.00. Seriously!
As a positive... he was polite and he managed not to laugh when he told me the price (hence two stars, not one).

16 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great!

Great!
I was greeted pleasantly on arrival, the work was completed faster than expected and I was contacted by phone to let me know when the car would be ready.
To make things even better, on arrival, I found that the car had been valeted on the house.
Not cheap, but a fair price for a really trouble free, professional and relaxing experience.
How refreshing!

29 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

They truly deserve a 5 star rating…

They truly deserve a 5 star rating purely because of the level of service and customer care.

Had to urgently get my MOT done for my car and got it booked with them.

They were so prompt ,efficient and so professional in there work. They guided me to rectify the problem with the faults in the car and once rectified, the car passed the Mot.

Good job lads !!!

Definitely going there again.

4 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

UPDATED 2/10/25 A genuine garage!

My Yaris needed an MOT and i didn't want to drive 30 miles to my usual garage. I looked up CARDOC which was only 8 mins. away from where i was staying at the time and they had good reviews. ... Oh my goodness, i didn't realise garages like this still exist. They were very friendly and booked me in very quickly. When i arrived, they started on my car within 10 mins. The best part is, my 21 year old Yaris passed with no problems at all, which shows how honest they are. As i'm sure a few garages, who will be nameless, might have come up with a couple of items.
This is a professional garage with friendly staff and enough mechanics to deal with any car and i have to say, i do highly recommend them!
Update 5/10/25:
Such a good experience recently. My 23 y/old Yaris red battery light and overheating light came on, so drove for 15 mins. to get it to somewhere i could stop. Found the drive belt had shredded and radiator fluid everywhere. Phoned CarDoc who said if i can get the car to them, they would do what they can to help. The AA arrived just 30 mins. later after my emergency call, which was brilliant and after one look realised it would have to be recovered. He loaded up my car straight away and took me the 9 miles to Cardoc. I gave them the keys with permission to do whatever it takes to get my car back on the road even asking them to replace the other belt as well. I trust them completely, as they are a totally honest garage. As i'm a carer my car is so important to me. ..... 3 hours later my car is ready to collect. Thanks to the AA and especially Cardoc, my nightmare is over. The price charged was so much less than expected, they even cleaned my car topped up fluids and shined the tyres!!! This year my car passed the MOT. How's that for service! Yep, a genuine garage, thanks guys.

24 febbraio 2023
Non scritta su invito
Valutata 4 stelle su 5

All good

All good, no issues. Cardoc are polite and prompt. Plan to use again

13 settembre 2022
Non scritta su invito

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