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Valutata 5 stelle su 5

Great service from local company. Whist I was purchasing online I was able to call up to check the fitting availability before finalising the purchase. The office was easy to locate just as I turned... Leggi di più

Valutata 5 stelle su 5

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good service at home address to fit dashcam front & rear. Really professional female (apologies I can’t remember name) who was very diligent with awkward trim of my car. She was outside in advers... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... Leggi di più

Dettagli dell'azienda

  1. Installatore di sistemi di sicurezza per auto

Scritti dall'azienda

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

251 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(251)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great job great enginear

After an enitial cancelation i was booked in for a second appointment to get my dash cam fitted. Second time arround the enginear turned up when they where supposed to and carried out the work. I cant commend the enginear any more highly for their profesionalism with the job keep me updated all through the process and confirming my preference on the location for fitting. the enginear also took the time to confirm and show me how to work the cameras and also after the job cleaned up and removed all waste to the point you couldnt notice any work had been carried out. i would recoment Ctgnal all day long

12 dicembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi John,

Thank you for sharing your feedback.

We apologise again for having to reschedule your appointment, however due to unforeseen circumstances, the installer was delayed and wasn't able to attend on the day. We try to avoid cancelling jobs, but from time to time this is unfortunately unavoidable.

We have rescheduled your appointment for another date that was suitable for you, but please get in touch if this is now a problem.

Kind regards,
Cygnal

Valutata 5 stelle su 5

perfect

perfect. good advice before sale. great comms. nice and easy process overall. reasonable costs

12 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service and Fitting

I ordered a Halo Road Angel for my wife's car, to be fitted at home - using the online 10% discount code. I then thought I should have ordered one for my car. Tried to order online, but the discount was one per customer.
I rang the company, explained the issue, was offered the second camera at the discounted price and charged only one fitting fee for both cars. Thank you!
As for the fitting, the fitter turned up on time, discussed camera positioning, did a very neat and tidy job on the cameras. No fuss, no drama, very happy.
I would certainly recommend this company.

27 novembre 2024
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Risposta di Carcomms

Hi Reg,

Thanks for your feedback, we're glad you're happy with the work :)

I am happy to hear that we were able to help with your issue regarding the purchase. I'll pass along your kind review to Kamila, who will be glad to hear that she was very helpful.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

outstanding. 5 star *****

Got a Halo pro dashcam fitted at my home, then 2 weeks later a ghost 2 immobilser.
The guy (Reece) was brilliant and so pleasant and professional.
The prices were the cheapest I could find too.
5 star *****

9 dicembre 2024
Non scritta su invito
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Risposta di Carcomms

Good afternoon,

Thank you for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Reece who will be happy to hear this.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Excellent company to deal with.

Excellent price and very easy to arrange a suitable installation date.
Nice to deal with a company that actually answers the phone!

3 dicembre 2024
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Risposta di Carcomms

Good afternoon Hazel,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

From inquiry to completion of job ,I…

From inquiry to completion of job ,I was dealt with in a kind,and efficient way. The fitting of my wolfbox mirror camera was done by a very efficient and nice man, who dealt with my questions , and nothing seemed a problem to him. I want to thank this company, and would use them again. I wish them all a very happy Christmas, and a very happy new year.

27 novembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi John,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Steve who installed your camera.

We look forward to helping you in the future.

Have a lovely Christmas and happy new year.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Reasonable price

Reasonable price, very knowledgeable,

27 novembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi Tony,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Easy booking process

Easy booking process, kind and knowledgeable fitter.
Would use again

18 novembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi Ze,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Ghost 2 immobiliser

I had a ghost 2 immobiliser fitted to my GR Yaris at home. All went smoothly from ordering on the website, getting my fitting date/time and then the fitting itself.
I’d have no hesitation using them again.
Thanks
Dave

15 novembre 2024
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Risposta di Carcomms

Hi Dave,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Very reliable very professional and…

Very reliable very professional and excellent service from a very polite person

25 ottobre 2024
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Risposta di Carcomms

Hi Mr Covell,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service! I will pass your kind words across to the engineer.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Had front and rear dash cam fitted at…

Had front and rear dash cam fitted at my home the fitter was very polite and done a great job would definitely use again

11 novembre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi Thomas,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Kamila.

We look forward to helping you again in the future.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Faulty Ghost Immobiliser.

Contacted Cygnal when a car I purchased came pre installed with a Ghost Immobiliser & problems started.

I do not normally write reviews but the team at Cygnal have gone above and beyond to help me solve my problem.

Highly Recommend !!

Thank you to the team @ Cygnal ! ! !

9 novembre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi,
Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team. Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Great service cannot recommend enough

Great service cannot recommend enough. Great job too. Clean forgot about my appointment, managed to add me to the end of the list. Young lady in office very understanding and gracious.

1 novembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi Paula,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Atlanta and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Good quick work

Good quick work, lads and lass look after you well, recommend the company

4 novembre 2024
Non scritta su invito
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Risposta di Carcomms

Hi Chris,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Great Service - Dashcam Install

A really great professional service. My dashcam was installed really quickly and efficently and the person who installed it was very friendly. Great service.

31 ottobre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi Rob,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Reece.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Brilliant professional service from the…

Brilliant professional service from the initial enquiry until the completion of fitting the unit to my motorhome

Very pleased, would 100% recommend and use again

1 novembre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi Chris,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Fantastic service!

We had rear parking sensors installed and two dashcams hard wired. They did a fantastic job and everyone we dealt with was friendly and professional. Would definitely use this company again.

25 ottobre 2024
Non scritta su invito
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Risposta di Carcomms

Hi Angela,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to the office staff and the engineer.

We look forward to helping you with any future enquiries.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Good value

Excellent service answered questions promptly arrived on time installed product efficiently and promptly

16 ottobre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Good afternoon Stewart,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

A fantastic experience from start to…

A fantastic experience from start to finish. Great communications with staff who answered my questions quickly and well. The engineer who came out to install the cameras was knowledgeable, friendly, and extremely efficient. Thank you for a great experience.

21 ottobre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi Chris,

Thanks for your feedback, we're glad you've had a great experience throughout the process.

I'll pass along your kind review to Reece, who installed your dash camera.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! The installer completed 5 vehicles for our business in a timely manner and clearly explained her process and the expected outcome. Highly recommended.

12 ottobre 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi,
Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to Kamila, who will pleased to hear this.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

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