No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... Leggi di più
L'azienda ha risposto
Professional and reliable service. We have been customers for twelve years and would have no hesitation in recommending the company to anyone who would like to improve the quality of water in their ho... Leggi di più
New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would re... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Capital Softeners, we believe every home deserves brilliant water. As a trusted, local, family-run business, we specialise in the supply, installation, and ongoing maintenance of high-performance water softeners and advanced drinking water filtration systems. We know firsthand the daily frustrations of living with hard water. Our tailored solutions are designed to banish stubborn limescale, protect your valuable home appliances, and leave your skin and hair feeling naturally softer. Beyond softening, we are passionate about providing pristine, great-tasting filtered water straight from your tap, helping you stay hydrated while reducing single-use plastics. To further elevate your kitchen experience, we proudly supply and expertly install Quooker instant boiling water taps. These innovative systems add a touch of everyday luxury and ultimate convenience, revolutionising how you cook, clean, and make your morning tea. From your initial consultation through to seamless installation and comprehensive aftercare, our dedicated service team prides itself on delivering expert support with a genuine, personal touch. We are committed to transforming your home’s water from the tap up, and we deeply value the feedback, satisfaction, and trust of every customer we serve.
Informazioni di contatto
4B Great Northern Works, SG14 1QN, Hertford, Regno Unito
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4,7
Eccellente
228 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service. Competitive pricing. Good communication. Friendly staff, thanks.
2 ottobre 2025
Prompt friendly delivery
Prompt delivery, deliverer went the extra mile bringing the salt into my house
14 ottobre 2025
Excellent service during and post installation
They suggested a great solution by locating the filters in the loft and out of the way. Their after installation support was very, very good.
8 settembre 2025
Have been a long time customer from…
Have been a long time customer from home to home. Very reliable understanding and professional service always received. Would highly recommend Capital Softener.
21 agosto 2025
Delivered on time & good price
Delivered on time. I have been using Capital Softeners for about a decade and have long ago stopped looking around for a better price.
18 agosto 2025
Our annual service was carried out on time, in a very friendly manner and with efficiency
Our annual service was carried out
20 agosto 2025
Good delivery for top up, even if needed a nudge
Recently ordered a top up for salt, had to wait quite a bit for delivery but the frustrating part was I didn't get the email with receipt and couldn't really track the progress - so ended up calling. Product and help on the call - all good but a bit to improve.
11 agosto 2025
Risposta di Capital Softeners
Thank you for your feedback.
When ordering via our website you should receive an automatic confirmation email (this does sometimes end up in Junk mail) - this would be considered your receipt of purchase.
Our delivery time is 7-10 working days, which your salt was delivered within. Unfortunately we do not offer tracking as we do not use a third party for our deliveries. We carry out all deliveries ourselves. Although this is something we could take into consideration.
Risposta di Capital Softeners
.
Good value great service
10 agosto 2025
Good service
26 giugno 2025
Polite and helpful delivery
Polite and helpful delivery. Would have benefitted from a notification on when, which day the delivery was going to take place
24 giugno 2025
Great tasting water
It was really easy dealing with Capital Softener and are loving our new water softener system and the service we received.
24 giugno 2025
You are always very friendly and…
You are always very friendly and professional.
Thank you for your time.
24 giugno 2025
quick delivery
18 giugno 2025
Great service with items arriving in no…
Great service with items arriving in no time. Thanks.
5 giugno 2025
Very helpful and courteous company
Very helpful and courteous company. There was a slight problem with delivery time but they were happy to resolve the issue and this was the first time there had been a problem, having used them on numerous occasions over the past 3 years. Highly recommended.
11 giugno 2025
Non scritta su invito
great service
The team checked my order, found a mistake (on my part) and arranged for the incorrect part to be swapped for the correct one.
27 maggio 2025
Very efficient and lovely people
16 maggio 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.