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Valutata 5 stelle su 5

Some months ago, my broadband was playing up. One of the gents at Canterbury Hi FI advised a device which uses my domestic wiring to transmit broadband to my excellent Sony tv, previously supplied... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our initial visit to enquire about a turntable, amp and speakers could not have gone smoother. Resurrecting our vinyl collection, after 45 years stored away, was our plan. Being able to hear the so... Leggi di più

Valutata 5 stelle su 5

I’m almost totally deaf and rely on cochlear implants to hear anything Over many years this business has been a great help, first with Sennesheiser head phones, and now with getting my Sony TV to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di apparecchiature audiovisive
  2. Negozio di elettronica
  3. Negozio di impianti Hi-fi
  4. Negozio per l'home theater
  5. Negozio di impianti audio domestici
  6. Negozio di televisioni

Scritti dall'azienda

Canterbury HiFi is an independent specialist Hi-Fi and Audio Visual retailer, trading for 50+ years in the historic city of Canterbury, Kent. We pride ourselves on our friendly, relaxed and honest customer service. • Knowledgeable & experienced staff • Demonstration facilities in-store • Comprehensive delivery & installation services


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

108 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(108)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely first class outfit

Absolutely first class outfit. Bought my KEF K62 Subwoofer here to pair up with my KEF LS50 Wireless 2s. Went through the sale with a chap called Stuart, from whom I received the most supportive, well managed and informative service you could hope for. Clear communication, super responsive and really friendly. Delighted with the experience, from end to end, and couldn't recommend more highly. Now all that's left to do is play some music! :)

8 giugno 2024
Non scritta su invito
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Risposta di Canterbury HiFi

Dear James,
Thank you for taking the time to write us a glowing review! We really appreciate your kind words and for passing on the great shopping exeprience you recieved from us and for passing this on for others to read. We hope your new KEF KC62 subwoofer brings you many happy hours of listening.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Customer Service Above and Beyond

Canterbury HiFi, what a great bunch of guys, professional, kind and courteous, for more than 15 years now I have always used Canterbury HiFi, their advice and knowledge of products is beyond compare. Now here apart from what I have mention above is my favourite part of my dealings with them, In all my 15 years plus of shopping with them, they have never once let me down. I cannot recommend these guys highly enough, please, give them a go, you won't be sorry.

25 maggio 2024
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Risposta di Canterbury HiFi

Many thanks Nigel, fantastic review.
You too are a pleasure to deal with.

Valutata 5 stelle su 5

Monitor Audio Silver 300 speakers

I originally dealt with Stewart late last year when purchasing a pair of B stock Monitor Audio Silver 300 floorstandiny speakers. From sending through copious pictures of the speakers prior to dispatch,Stewart displayed excellent product knowledge and in terms of customer care, was first class. The gap between purchasing and lodging a review is due to my only just commissioning the speakers due to my working away. I also deal with Will who was also superb.

What a great company that I have no hesitation in thoroughly recommending.

11 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service all round

Had a very friendly and helpful chat on the phone, and then received the product very swiftly. Would definitely recommend.

16 aprile 2024
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Risposta di Canterbury HiFi

Dear Kieran, thank you for your 5-star review, we appreciate your kind and for taking the time to pass on your positive shopping experience. We hope your new product brings you happy hours of music / theatre listening.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Excellent service

Excellent service. Helpful staff. Excellent product at a great price

31 marzo 2024
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Risposta di Canterbury HiFi

Dear JM,
Thank you for taking the time to leave and write us a review, we apprecate your kind words and for passing on your postive shopping experience for others to see.
Enjoy listening to your music.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Great price, great advice, great products. Top pick

Incredibly helpful and knowledgeable staff. Bought some new speakers from these guys and was out of their delivery area. I had multiple back and forth conversations about my current set up, the difference between my current speakers and the new ones, pairing the different brand with my amplifier and a whole host of other things before actually buying them. At no point did i feel pushed or rushed into a decision and the advice received was absolutely spot on when i did finally get the speakers home. Add to this that the team arranged for delivery outside of their normal operations and even (I suspect) footed half the bill in order to keep within my budget and you have an easy 5-star recommendation.
To summarise, the team actually put your listening pleasure first. So happy I went with them and will have no hesitation to recommend or buy from them again.

4 marzo 2024
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Risposta di Canterbury HiFi

Wow Rich, what a review! Thank you for taking the time to share the service and grest experience you receivd for others to read, your kind words and feedback are really appreciated!
We are really pleased to hear that you like your speakers that you purchased, we hope they bring you many happy hours of listening.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Above, beyond and far away! Could not improve on price or customer service if you tried.

Incredible customer service. I was buying refurbished speakers (kef r7) and at the top of my budget and was also unable to audition the speakers so I was naturally fairly cautious. A member of the sales team reached out to me immediately to help me on the journey, pre-empting my thoughts about pairing with my amplifier and the difference in sound from my current speakers. The communication received really was above and beyond, filled with really honest and insightful thoughts that left me feeling valued and in full possession of all the information I needed. What's more, despite being outside of their delivery radius, the team arranged private delivery and made sure that they kept inside my budget. It honestly made me feel that my enjoyment of the kit was more important to them than making a sale, I mean, I got a bargain anyway and then they went an extra mile or two to make sure that it was perfect. So hyped about these guys and really couldn't recommend them more. Awesome team who really knows their stuff and really care about it.

6 marzo 2024
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Risposta di Canterbury HiFi

Wow Rich, what a review! Thank you for taking the time to share the service and grest experience you receivd for others to read, your kind words and feedback are really appreciated!
We are really pleased to hear that you like your speakers that you purchased, we hope they bring you many happy hours of listening.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Audiolab Product available at a…

Audiolab Product available at a discount as Grade B (small scratch on front) Great customer services in reviewing the cosmetic issue via pictures sent by the Canterbury Hi-Fi team. Quick and easy transaction to purchase the item and received in original packaging via courier in the a couple of days so overall interaction, service and satisfaction very high. Would buy from again with no qualms

28 febbraio 2024
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Risposta di Canterbury HiFi

Dear Erskine, many thanks for taking the time to write us a glowing review! We really appreciate your kind words and for passing on the great experience you had shopping with us online. We trust the Audiolab will bring you many happy hours of listening.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Would thoroughly recommend Canterbury Hi Fi

Really helpful staff both at point of sale and after sales service. Always friendly and proactive. Very thorough with setting everything up and explained everything well. Good old fashioned customer service which is very rare these days!

29 febbraio 2024
Non scritta su invito
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Risposta di Canterbury HiFi

Dear Jackie. Many thanks for taking the time to write us a fabulous review! We thank you for your kind words and for passing on the great exeperiences and service(s) that we offer our customers. We look forward to helping you again.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Great price

Great price , great service , what more can you ask.

7 febbraio 2024
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Risposta di Canterbury HiFi

Thanks for leaving a review Kevan. We are glad you had a good experience dealing with us.

Valutata 5 stelle su 5

Qed reference usb

Great price and very good service!

15 febbraio 2024
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Risposta di Canterbury HiFi

Dear Mark,
Thank you for taking the time to leave us a 5-star review! We appreciate your kind words and for spreading your positive shopping experience with us.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Very good choice of product. Answered questions very efficiently. Delivered my order promptly.

29 gennaio 2024
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Risposta di Canterbury HiFi

Thank you David for the kind review. We are pleased you found us, and look forward to dealing with you again in the near future. enjoy your new amplifier.

Valutata 5 stelle su 5

Bought a roksan blak cd player.

Bought a roksan blak cd player.
From initial enquiry through to delivery was 1st class.
May I add,was b grade stock,asked what that meant,had it been used etc.
Put me at ease by answering all my questions.
Telephone manner very friendly and helpful.
Would I use again,course I would.

9 febbraio 2024
Non scritta su invito
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Risposta di Canterbury HiFi

Hi Mark. Thanks for taking the time to review our level of customer service. We are glad we lived up to your expectations. Enjoy your new cd player.

Valutata 5 stelle su 5

Great service and items

Great service and items. Helpful and friendly on the phone. Sent things out to me by courier no problem. Thanks very much.

24 gennaio 2024
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Risposta di Canterbury HiFi

Thanks for the review Ewan. Glad we could help you out.

Valutata 5 stelle su 5

Great product recieved and great…

Great product recieved and great comunication throughout. Thank you

16 gennaio 2024
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Risposta di Canterbury HiFi

Dear Mark,
Thank you for your 5-star review and kind words. Please enjoy your item and we would look forward to helping you again.
Best regards, Canterbury HiFi.

Valutata 5 stelle su 5

Excellent experience

Excellent experience, bought LS50 Metas and WiiM Streaming AMP. Wil was extremely helpful had LS50 setup in demo room ready for appointment and we exchanged Speakers and Amps, also covered pro’s / cons of active vs passive. Most importantly wifey was involved and could hear the differences and decide of “cosmetics” and we stayed in budget. Am extremely happy after a few weeks, highly recommend them.

29 dicembre 2023
Non scritta su invito
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Risposta di Canterbury HiFi

Thats a really nice review Tim. Thanks for taking the time to spread the word. We look forward to seeing you again soon.

Valutata 5 stelle su 5

Bargain and excellent service

Bougth a Dali E9-F sub (grade B) and it was a bargain - I could not even find the cosmetic fault on it. Service was excellent and very fast, and so was the delivery. Overall, a very good experience and I would recommend Canterbury HiFI to anyone.

8 gennaio 2024
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Risposta di Canterbury HiFi

Thanks for the kind review. Enjoy your new subwoofer.

Valutata 5 stelle su 5

Brilliant service from start to finish

I needed a new tv and visited the Canterbury store, I have previously bought from the store a whole range of electronic goods. This time the staff were excellent in showing me a range of tv’s at various prices. In the end I decided on a LG OLED model. It was comparably priced to major companies BUT the personal unbiased advice from the team made my choice easy.

I opted for Canterbury HIFI to do the installation at my home. The personal support was brilliant and a superb installation was done. The staff member was very careful to set up my new TV exactly as I like it. He took time to explain everything about the new TV with no constraint on the time taken to make sure I had a smart TV set up exactly to my personal likes.

A 10/10 score from start to finish.

13 gennaio 2024
Non scritta su invito
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Risposta di Canterbury HiFi

Andrew. Thanks for taking the time to leave such a in depth review. Our aim is to always offer the best, un-biased, independent advice and to offer customer service above and beyond. We are delighted you found this the case.

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