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Scopri cosa dicono le persone

Valutata 5 stelle su 5

To be honest, I did not want to be contacted by a Canstar representative, because I thought it would just be a case of them wanting to sell me a product that benefited them more than me. I was wrong.... Leggi di più

Valutata 4 stelle su 5

I chatted with an agent and he informed me of a rebate or such that I will see on my next billing period and to wait until August 1st to seek further assistance as apparently changes are occurring at... Leggi di più

Valutata 5 stelle su 5

Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable... Leggi di più

Valutata 3 stelle su 5

Gave me expensive results which I beat by 100s of $s on only 3 direct self searches. So disappointed. You used to be my reliable go to. Not sure what you've done to your search parameters but 3 re... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

Canstar is Australia's original & biggest financial comparison site*. Our expert ratings help you compare home loans, credit cards, health insurance and more.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

77 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(77)

72 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I could not compare all competitors…

I could not compare all competitors without inputting data for each Insurance company separately and receiving individual quote. It was time consuming. Furthermore, Youi quoted $5562, Real Insurance quoted $2560 and Budget $1970. What a big spread. No point using this Canstar tool, instead better to go with Budget Direct next time, who is pretty competitive over the years. Hence I did not check quotes from Allianz and QBE.
But I just was told by Canstar that due to specific requirements each insurer has their own form requirement before a quote can be obtained. Canstar provides the links for easy access.

16 maggio 2026
Non scritta su invito
Logo di Canstar

Risposta di Canstar

Hi Peter,

Thank you for your feedback.

Canstar is a comparison service rather than a direct insurance engine.

While we do the heavy lifting by comparing standard features, each individual insurer has highly specific underwriting criteria
that fundamentally changes the final price.

Because of this, insurers require you to complete their specific quote form to give you an accurate, legally binding price.

We provide the quick links to their pages to try and make that next step as seamless as possible.

Kind Regards,

Canstar Team

Valutata 4 stelle su 5

Canstar ratings undermined by incorrect data

Canstar has a lot of potential as a summary of comparison data but this is undermined when the data is out of date or different from the actual supplier’s website. For example, I wanted comparison electricity plans and when I found my preferred one from Canstar I went to the supplier site only to find that the tariff rates were higher than reported by Canstar. This meant the relative ratings Canstar reported for a range of providers were not useful in making purchasing decisions.

Update: After considering Canstar Team’s reply I concede their point about time of use tariff, which I am on. When I added solar PV I was led to understand that time of use tariff was my only option.
When requesting Canstar’s best plans for my postcode they did list single rate plans. When I go to the retail provider website, they only offer the plans that match my meter setting. This explains the mismatch between Canstar and retailer plans in my case.
What I since learned is that a request can be made to the distributor for a single rate tariff to be reapplied. We will see if they allow it.
Perhaps my heading should have been “Canstar ratings don’t always show the whole picture”

18 maggio 2026
Non scritta su invito
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Risposta di Canstar

Hi Russell,

Thank you for sharing your feedback.

Did you make sure to select the correct type of tariff when comparing?

Some customers mistakenly compare using single-rate tariff as our comparison table defaults to this but then sign up for time-of-use tariff. The price will differ if this is the case.

We would be happy to look into this for you.

Please email us more details at enquiries@canstar.com.au.

Kind Regards,

Canstar Team

Valutata 3 stelle su 5

Not enough options

I received some good information regarding the companies you use, but there are still a lot of insurance companies which did not appear in your seaches.

4 maggio 2026
Non scritta su invito
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Risposta di Canstar

Hi Sharryne,

Thank you for sharing your feedback.

Did you make sure to turn online partner filter off to find more insurance providers?

If you would like to send us more information, please email us at enquiries@canstar.com.au

Kind Regards,

Canstar Team

Valutata 1 stelle su 5

After leasing there Abbotsford location…

After leasing there Abbotsford location from me for 8.5 years , Canstar moved out without notice , bounced their April 1 rent cheque , and avoided my calls .
They have 1.5 years left on their lease . Leaving me in a very difficult position financially.
There was no reason not to talk to me and work something out if they had difficulties.
This company has really screwed me over. Unnecessarily.
The company apparently has a few lawsuits against them .
Now , another one .
If you want a co with NO integrity.. these guys.
Shame on them

11 maggio 2026
Non scritta su invito
Logo di Canstar

Risposta di Canstar

Hi Peter,

We are quite confused over this review.

Canstar is a financial comparison service and our Sydney office is based in North Sydney. I believe you may be reviewing the wrong company?

Is there anything we can assist you with?

If so feel free to send an email to enquiries@canstar.com.au

Kind Regards,

Canstar Team

Valutata 4 stelle su 5

Genuinely helpful for comparing financial products

Been using Canstar on and off for the past year or so to compare savings accounts and credit cards. The comparison tables are straightforward and easy to filter by what actually matters to you. Found my current savings account through them which has been great. The only thing I'd say is some of the filters could be a bit more granular, but overall it's a solid resource. Would recommend to anyone trying to navigate the flood of financial products out there.

14 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

No explanation of the refusal of a…

No explanation of the refusal of a loan.
Don't need them, already got the loan.

24 aprile 2026
Non scritta su invito
Logo di Canstar

Risposta di Canstar

Thank you for sharing your feedback.

As a financial comparison site, Canstar's role is to help you research and compare products from a wide range of providers. Because we are a comparison platform, we do not issue, approve, or decline loans ourselves. That decision remains with the individual lender based on their own specific lending criteria.

While we are glad to hear you have secured the loan you needed elsewhere, we understand how frustrating it is to not receive clear feedback when an application is declined. We always recommend reaching out directly to the lender, as they are best positioned to provide you with the specific reasons behind their decision.

Kind regards,

Canstar Team

Valutata 5 stelle su 5

Absolutely phenomenal!

Dylan was absolutely phenomenal! Especially at this time of year when comparisons are priceless when choosing a different service provider. He was professional and efficient and I can’t recommend Canstar’s customer service enough. Made a difficult task easy to understand and compare, way more effective than my paper and pencil attempt!

31 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Better outcome all round

Took the time to understand my requirements and answer my questions. Saved me a lot on my premium and with better benefits than my previous health insurer provided.

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Holly knows her stuff

Holly Szakal spent lots of time carefully & thoroughly talking through our private health care options to make sure we were moving over to the best policy to suit our needs. She was very knowledgeable about each provider's policies, inclusions & exclusions. Also her follow-up care post-transfer has been explemplary. Her manner on the phone is also lovely, very friendly & caring.

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Save on pet insurance

I was seeking to save money on my pet insurance which had gone up substantially since last year. I used Canstar to compare pet insurance policies and I have saved over $100 a month. Thank you Canstar

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

My interaction with Chloe was excellent

My interaction with Chloe was professional and friendly. I was looking to review options regarding my hospital health fund. Chloe researched my details and sought appropriate clarification then offered me an alternate Health fund which had several benefits of interest. I discussed this with my wife and we decided to proceed. Chloe made herself available via mobile phone or e-mail to clarify any issues we may have. Once we chose to join the new fund, Chloe was still there in the background which I appreciated as I had several points that needed clarification. Chloe responded in a timely manner with concrete answers. We have been very pleased with our dealing with Chloe. We now await the new Health fund to debit our premium. Chloe advised she is still available as we approach the final changeover. Thanks

13 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Extremely helpful and easy to finalise.

Everything from this initial phone call was great. Dylan couldn't have been more helpful and the end result was a saving of $100+.
Unfortunately the comparison, from my end, was in relation to the post 1 April price, and the contract I have entered is for 1 month only, then the price also goes up as well.

6 marzo 2026
Non scritta su invito

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