Do not order from CandyCave!! First complaint extremely slow service. My order took 2-3 weeks to arrive to Spain. They made an attempt to deliver but recipient wasn’t home. Left no information on... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Don't bother wasting your time. Ignorant and rude people/person. Email name is Matt, yet its always a guy called "James" who u talk to. Spent over 100 pound on 4 bottles (la lakers, b... Leggi di più
I ordered some sweets from Candy Cave and a week later have still not received them. It said the delivery is Royal Mail 2nd class, so it should not be taking this long! I have also tried to contact t... Leggi di più
I absolutely love candycave! The service was really good, i was kept informed when my parcel was late arriving, i found the bags are really good quality and keep your sweets nice & fresh 😍😍 the swee... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CandyCave is an online sweet shop. We specialise in all things Pick 'n' Mix with a huge range of your favourite sweets, delivered straight to your door.
Informazioni di contatto
Regno Unito
- hi@candycave.co.uk
- candycave.co.uk
2,0
Scarso
57 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The best sweets
Huge selection of sweets to choose from with super fast service and always so fresh. Will never use another now I’ve found candy cave 💕
9 luglio 2021
Non scritta su invito
Brilliant Company
Ordered some of the Pic n Mix for myself and family members. The bags were huge, sweets were fresh and they were a good price.
Plus they even delivered on a Sunday, when they were supposed to be closed, so my brother got his on Father's Day, which I was greatful for.
So this is going to be my new go to for any further sweets.
23 giugno 2021
I Loved Them.
7 giugno 2021
Another great selection of sweets from…
Another great selection of sweets from you and fast delivery again
3 maggio 2021
Really good and fast service
18 aprile 2021
Perfect for a little treat
Very fast friendly service! Perfect for when you fancy a little treat with the family
13 aprile 2021
now my only go too place for sweets 😍
11 aprile 2021
Best sweets about plenty to choose from…
Best sweets about plenty to choose from and a top class speedy delivery service 👌👌
11 marzo 2021
Superb sweets that as fresh as can be…
Superb sweets that as fresh as can be that are also delivered to your door in a timely fashion and don't cost alot either 😀
22 febbraio 2021
Fantastic service highly recommend
31 gennaio 2021
Thanks so much for my first order
Thanks so much for my first order. Loved them all! I was like a big kid when I opened the bag. Great selection and brilliant value for money 💙❤️💙❤️💙
17 gennaio 2021
Good quality very happy with the…
Good quality very happy with the product good service from candycave
4 gennaio 2021
Risposta di CandyCave
Hi Wayne,
Thank you for your order, review and patience through the Christmas period. Glad you like them, enjoy and have a happy new year!
Good packets great sweets
4 gennaio 2021
Risposta di CandyCave
Thanks so much for the feedback. We really appreciate you taking the time to review our products.
I'm still yet to receive my order.
4 gennaio 2021
Risposta di CandyCave
Hi Jessica,
According to our system your goodies have arrived, we are sorry for the delays. We sent your parcel using Hermes and it appears they are facing exceptionally long delays due to COVID-19, Christmas and the New Year bank holiday.
We would like to say sorry for any inconvenience and wishing you the very best in 2021.
All the best,
CandyCave
I ordered on the 22/12/20 which was 10…
I ordered on the 22/12/20 which was 10 days ago for a treat over Christmas, really disappointed that they havnt arrived yet.
2 gennaio 2021
Risposta di CandyCave
Hi Michelle,
We are sorry you are disappointed in the delivery service. It was clearly stated on the delivery that you selected that any hope of a Christmas Delivery would have to be ordered by 21/12/2020. Any orders that was purchased on the 22nd was then posted either on the 22nd or the 23rd depending on the time of the order.
We were then closed from the 23rd-27th for Christmas and then for new year too. Your parcel has been dispatched and we hope it arrives as soon as possible. Unfortunately due to Christmas, bank holidays and the already delayed postal services due to COVID-19 and Christmas, it is unfortunately out of our control.
EDIT 04/01/21: It appears your sweets have been delivered, we hope you enjoy them and once again, we are sorry for the delay and any inconvenience Hermes may have caused.
All the best
CandyCave
Sweets
I owe candy cave an apology I said I was still waiting I did not read the information properly and I now understand why I've not got them yet so my review should not be counted
1 gennaio 2021
Risposta di CandyCave
Hi Wendy,
We are sorry you feel the need to give us a 1 star review. It was stated clearly at the top of our website that we would be closing during the Christmas Period (23-27th) and then for new year.
Your parcel has been dispatched and we hope it arrives as soon as possible. Unfortunately due to Christmas, bank holidays and the already delayed postal services due to COVID-19 and Christmas, it is unfortunately out of our control.
All the best
CandyCave
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.