The service itself was good—on time and everything went smoothly. My concern isn’t with the driver or the service but with your company’s pay structure. Why don’t you provide drivers with a fair wage... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Scheduled thru the website for our group of 15 roundtrip from Cancun airport to resort. Good email communication, provided clear instructions on where to go, identifying driver and staff. Also had to... Leggi di più
First of all waiting time was supposed to be minimum. We paid extra for premium and waited 30 minutes, others came later and somehow got a shuttle sooner… no flight monitoring you have to check in whe... Leggi di più
eTransfers provided us top notch service from the airport to our hotel in a clean and safe van. We were able to book easily with staff who communicated well for pick up from the airport as well as the... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacation in the best way possible. On board recent model vehicles carefully inspected and highly trained personnel, eTransfers guarantees your satisfaction and security in your transportation to any of our destinations in Cacún and the Riviera Maya, such as: Playa del Carmen, Akumal, Puerto Juarez, Puerto Aventuras, Tulum and much more.
Informazioni di contatto
Km 22 Carretera Cancun-Chetumal, 77569, Cancún, Messico
- +52 (998) 980.0259
- bookings@etransfers.net
- cancun-shuttle-transportation.com
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Trusted and Professional Transfer …
Awaiting for refund back to card but will use in the future again. E-Transfers are the prefered choice for us. Thank you
DO NOT BOOK WITH THIS COMPANY!!
DO NOT BOOK WITH THIS COMPANY!!
I prebooked our pick up from Cancun airport. We met up with the representative on the ground when we landed. He told us it would be about 10 minutes. After 45 minutes he told us no driver was sent. After 50 minutes he told us to take a cab because there was no driver even coming. The company won't even answer me now as I have requested my money be returned as they did not provide any service. FRAUD!!
Service not provided
Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance.
Support was unhelpful, and I had to pay for a taxi myself.
They initially agreed to refund but then stopped responding completely.
Very unreliable service. Avoid.
I have rated this as a three because we…
I have rated this as a three because we had a very negative experience at our pick up from the airport and then positive experience on our way back to the airport
Good service!
We needed to be picked up the day…
We needed to be picked up the day before our flight, it was easily arranged with a phone call. Once the transfer was confirmed, an email was sent to me immediately. Payment through the link was easy and a confirmation email was sent. Everything was handled with ease.
Great experience
Great experience once I was able to pay. Issues on both sides. Very friendly representatives and easy to find. The driver was very nice and polite. I did not wait for the van. Drive was great. Thank you for the great service.
The friendly staff
The customer service, friendliness and knowledge were outstanding. I just hope they are at the airport on time and the same vibe carries through.🙏
Llegaron a horario
Llegaron a horario, vehículos según lo pactado, chóferes excelentes. Tuve que reprogramar x la cancelación de. Un vuelo y fue muy fácil hacerlo.
We waited over an hour and did not get…
We waited over an hour and did not get picked up although we text several times.
Estafa
Estafa, no contestan y se quedan con tu dinero. No reserven con ellos. LADRONES!!!! Scammers, they don't answer and they keep your money. Don't book with them. THIEVES
Esperé hora y media esperando en…
Esperé hora y media esperando en aeropuerto y nunca acudieron al traslado. Fue necesario pagar transporte al hotel.
Y aún no me han pagado 609 peses del costo taxi al hotel fiesta americana condesa.
We paid for a premium SUV got late and basic
We paid for a premium SUV, with water etc. chaos from the team. No car available 20 min wait. Not what I would expect from an almost 200 usd trip 30 min… I would avoid this service. Driver was good though
puntualidad y confianza
This company is awful
This company is awful. Don’t use them. We looked for them for 1.5 hours at the correct location. Dragging luggage all over and talked to 20 of their taxi drivers that were unhelpful. Called them 50 times without an answer. They admitted they never showed up after calling, waiting on hold forever and being hung up on multiple times. It’s been 3 weeks and they still say they have to email a manager to request a refund then email me saying the policy is if I take another ride no refunds. That’s fraud!
Easy to find and right on time
Un desastre esta gente. No lo tomen NUNCA
Aclarando que contratamos un servicio exclusivo. A la ida tuvimos que esperar como 20 minutos a la vuelta no llegaron nunca. No solo eso sino que habiendo pasada largamente la hora de recogida y ante mi insistente reclamo me avisaron que venían tarde. Luego que no venían Una vergüenza.
Exigí un full refund de todos los pago realizados a esta pésima empresa
Round trip transportation
Made the appointment to have round trip transportation from airport to resort and then back to airport a week later. There was a slight mixup but it was quickly fixed. They were very courteous and helpful. I would recommend this company.
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