Die Übernahme in Vancouver und die Abgabe in Calgary waren völlig entspannt. Wir hatten uns das Video angesehen, das es leider nicht offline gibt. Ein kleiner Hinweis auf doch elementare Änderungen... Leggi di più
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Having an RV was a great way to experience the Canadian Rockies. We were able to camp in beautiful locations. The RV was clean and well-maintained. The solar panel/12V power was adequate such that w... Leggi di più
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It wasn't until the handover that we learned we were getting an 8.5-meter-long motorhome—a real challenge for RV novices. During the orientation and handover formalities, the CanaDream staff took pl... Leggi di più
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Great RV, clean and everything provided that was ordered, we were first timers in an RV so handover at initial pick up could have been better, hand back of RV was good, no issues with RV itself throug... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
Scritti dall'azienda
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
Informazioni di contatto
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, Canada
- 1-403-259-5447
Start Planning your Dream Road Trip
4,5
Eccellente
868 recensioni
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Guter Service bei der Übernahme wie bei…
Guter Service bei der Übernahme wie bei der Abgabe; zu bemängeln gibt es, dass die Gasheizung für den Warmwasserbehälter sich nicht in Betrieb nehmen liess - klar 5 Minuspunkte; excellent der Kühlschrank mit Tiefkühlabteil - klar 5 Sterne;
15 agosto 2026
Risposta di CanaDream RV - Calgary
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Wir freuen uns zu hören, dass Sie sowohl bei der Übernahme als auch bei der Rückgabe einen guten Service erhalten haben und dass der Kühlschrank mit Tiefkühlabteil während Ihrer Reise sehr gut funktioniert hat.
Ihr Feedback hilft uns, die Fahrzeugfunktionen und Vorbereitung zu überprüfen, damit wir das Erlebnis für zukünftige Gäste verbessern können.
Risposta di CanaDream RV - Calgary
We're glad you had a great time, Daren. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.
Brooke was amazing at check in and…
Brooke was amazing at check in and thorough during her explanations of the RV features. We had a wonderful trip and the RV was everything we’d hope for and more. Definitely will use canadream again for future travels.
19 agosto 2026
Risposta di CanaDream RV - Calgary
We are so thrilled to hear you had such a wonderful trip and that our vehicle exceeded your expectations! We truly appreciate your kind words and look forward to welcoming you back for future travels.
Risposta di CanaDream RV - Calgary
Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience with both our service and our camper. We hope to welcome you back again soon!
All good, but...
All good. Nice and clean RV. Equipment sould be more. The times to pick up and bring back the RV are unflexible and expensive
12 agosto 2026
Risposta di CanaDream RV - Calgary
We appreciate your positive feedback on the cleanliness of our RV. We understand your concerns regarding equipment and the inflexibility of pick-up and drop-off times. We are always looking for ways to improve our services.
We had a great family vacation with 6…
We had a great family vacation with 6 adults in a MAX Plus. Two of the beds were quite uncomfortable but we did find room to sleep six comfortably. The vehicle was in decent shape with a few minor issues, leaking pipes under sink and grey water backing up. There was plenty of storage. We checked in as soon as the email arrived and still only found very early times for drop off! So you loose a day as pickup is in the afternoon and drop off in the morning. We found some fees above the cost of rental a bit extreme - toaster, early check in, late drop off, coffee maker, etc. Staff were friendly and accommodating.
19 agosto 2026
Risposta di CanaDream RV - Calgary
We appreciate you sharing your experience. We're glad you found ample space and storage for your family vacation. We regret that the beds were uncomfortable and that you encountered plumbing issues; we are addressing these maintenance concerns. We also understand your frustration regarding the check-in/check-out times and the additional fees, and we are reviewing our policies to ensure a more transparent and convenient process for our guests.
Very nice RV
11 agosto 2026
Risposta di CanaDream RV - Calgary
Thank you for the 5 stars! We’re so glad you had a great experience with us.
Very efficient and friendly service
Very efficient and friendly service. RV was excellent. Staff at drop off point even took extra time to take apart sofa temporarily to get at some cards that we had lost. Would definitely recommend and use company again.
18 agosto 2026
Risposta di CanaDream RV - Calgary
We are so delighted to hear that you experienced such efficient and friendly service, and that your RV was excellent! It's wonderful to know our staff went the extra mile to help you. We truly appreciate your recommendation and look forward to welcoming you back!
Risposta di CanaDream RV - Calgary
Merci beaucoup pour cet avis formidable ! Nous sommes ravis que vous ayez passé un séjour merveilleux et que la location se soit déroulée sans accroc. Lire cela nous fait vraiment plaisir. Merci encore de nous avoir choisis ; nous espérons vous revoir bientôt pour votre prochaine escapade !
Wir haben rundum eine positive…
Wir haben rundum eine positive Erfahrung gemacht mit der Anmietung bei CanaDream. Der Service bei Abholung und Rückgabe war sehr gut. Das Fahrzeug in einem super Zustand.
Danke
Eckhard Wiek
20 agosto 2026
Non scritta su invito
Risposta di CanaDream RV - Calgary
Wir freuen uns sehr zu hören, dass Sie auf Ihrer zweiten Reise mit uns eine so wunderbare Erfahrung gemacht haben! Es ist toll zu wissen, dass unser Online-Buchungsprozess einfach war und auch Check-in sowie Check-out reibungslos verliefen. Wir wissen Ihre freundlichen Worte über unser Team sehr zu schätzen; unsere Mitarbeiter werden sich riesig freuen zu hören, dass Sie sich bei uns wie ein Teil der Familie gefühlt haben. Wir freuen uns darauf, Sie bald zu einem weiteren Abenteuer bei uns begrüßen zu dürfen!
Very friendly staff
Very friendly staff, nice and new car, very well equipped! The only thing that we missed but fully understand why it can not be used is the awning.
7 agosto 2026
Risposta di CanaDream RV - Calgary
We're so happy to hear you enjoyed the friendly staff and our well-equipped, new car! We understand your point about the awning and we will pass this along for further review.
내가 제공받은 SVC는 더러웠습니다
내가 제공받은 SVC는 더러웠습니다. 운전석에도 먼지가 많았고 직물시트의 오염은 닦아지지 않아서 이용하는 내내 찝찝했습니다. 거주하는 공간도 이게 청소가 된건가? 원래 이런건가? 싶어서 다시 물어봤는데 니차는 아무문제 없다는 답변을 받았습니다. 차량의 기본적인 기능을 설명해주러 차에 들어왔는데 신발은 신고 들어와서 놀랐습니다. 우린 모두 신발을 벗고 설명을 듣고있는 상태였기 때문이다.
식탁에 있는 의자 바닥과 등받이를 고정할 수 있는 방법이 없어서 이용하는 내내 시트의 위치를 계속 바로 잡아줘야했습니다.
결과적으로 나는 청소용품을 구입해서 바닥과 손이 닿는 모든부분을 티슈로 닦아 낸 후에 차량을 운행할 수 있었다.
그리고 부스터 카시트가 없는건 정말 충격이다.
당신들이 가지고 있는 20키로 아이가 이용가능하다는 그 카시트를 식탁 의자에 놓아본적이 있는가??
부스터 카시트가 없는것도 충격인데 그나마 가지고 있는 카시트도 오염으로 인해 끈적임이 느껴졌다. 한번도 세척을 하지 않았을 것이다....
단언컨데 내가 차량을 반납할때가 내가 인수받을때보다 훨씬 깨끗해져있었다.
2 agosto 2026
Non scritta su invito
Risposta di CanaDream RV - Calgary
고객님의 경험을 공유해 주셔서 감사합니다. 차량의 청결 상태와 실내 관리, 좌석 상태, 그리고 카시트의 위생 및 적합성에 대해 불편함을 느끼셨다는 점을 매우 유감스럽게 생각합니다. 특히 차량을 직접 추가로 청소해야 했다는 점은 기대하셨던 인수 경험과 크게 달랐을 것입니다. 말씀해 주신 내용은 차량 준비와 청소 절차를 검토할 수 있도록 관련 팀에 전달하겠습니다.
Risposta di CanaDream RV - Calgary
We're delighted to hear that you found the collection and drop-off process easy! It's wonderful that our RV was perfect for exploring Canada.
Il ne faut pas être pressé !
À notre arrivée , on nous a proposé d’attendre 10min pour avoir un agent qui parle français. Nous avons finalement attendu 30min avec nos enfants fatigués.
Finalement on passe de longues minutes à nous proposer des assurances supplémentaires . Il y avait une table pour faire des dessins mais personne ne nous avait proposé d’y laisser nos enfants.
Quand on récupère enfin le camping car , l’agent se rend compte qu’il n’a pas été vidé. On attend encore 30min. Les explications sur le fonctionnement ont été très brèves alors que c’était la 1ere fois que nous conduisions un camping-car.
L’agent paraissait agacée et pressée . Nous avons testons les clés des coffre après son départ et elles ne fonctionnent pas. Nous avons heureusement trouvé un employé qui nous a aidé et a réparé la serrure du coffre.
Nous avons aussi eu du mal à installer les sièges auto et d’autres employés nous ont aidés.
Pour le retour, bien qu´un peu long, nous n’avons eu aucun soucis.
En conclusion, je pense que celui l’agent qui vous accueille l’expérience peut être totalement différente. Nous aurions aimé plus d’égard à notre sujet.
18 giugno 2026
Risposta di CanaDream RV - Calgary
Merci d’avoir partagé votre expérience en détail. Nous comprenons votre déception concernant l’attente à votre arrivée, la préparation du véhicule et les explications trop brèves pour une première expérience en camping-car. Nous sommes toutefois heureux que d’autres membres de l’équipe aient pu vous aider avec la serrure et l’installation des sièges auto, et que le retour se soit déroulé sans problème. Vos commentaires concernant l’accueil et la qualité de l’accompagnement ont été transmis à notre équipe pour examen.
Bonjour,
Bonjour,
au départ: 2 draps manquants, 2 couettes manquantes, ménage approximatif, serrure coffre à bagages arrière cassée; à du être changée avant notre départ d'où 30mn de retard. pendant le séjour: rupture d'une tasse de thé entrainant sur mon épouse des brulures au second degré et une nuit à l'hôpital de Banff.
Ce préjudice a été négocié à notre retour à Calgary mais nous sommes toujours en attente du règlement des 264.60$.
Merci
12 agosto 2026
Risposta di CanaDream RV - Calgary
Merci d’avoir partagé votre expérience. Nous sommes très préoccupés d’apprendre la brûlure subie par votre épouse et la nuit passée à l’hôpital, et nous comprenons également votre frustration concernant les problèmes rencontrés au départ ainsi que le règlement toujours en attente. Nous vous invitons à contacter notre équipe Guest Services à guestservice@canadream.com afin que le suivi de votre dossier puisse être examiné directement.
Übergabe
Die Einführung zum Fahrzeug ging nur knapp 15 Minuten und war eher oberflächlich.
Der Kühlschrank war entweder voller Eis oder am Abtauen. Der Kühlschrank wurde wohl ersetzt vor einiger Zeit aber vermutlich wurde ein anderes Modell verwendet, zumindest sah man das daran, dass es einen grossen Spalt gab zur Wand. Auch war die Schranktüre jeweils sehr kalt (=> Kältebrücken)
Eine Nacht ohne Strom war knapp möglich, ich denke das lag vorallem am Kühlschrank. Eine zweite Nacht ohne Strom in der Wildnis trauten wir uns nicht, da Kühlschrank und Gefrierfach voll waren.
Ansonsten hat das Fahrzeug knapp 5'000 km ohne Probleme durchgehalten.
Rückgabe dank " Rundum Sorglospaket" sehr einfach und schnell.
15 luglio 2026
Risposta di CanaDream RV - Calgary
Vielen Dank für Ihre ausführliche Rückmeldung. Es freut uns, dass das Fahrzeug die rund 5.000 km insgesamt zuverlässig gemeistert hat und die Rückgabe schnell und unkompliziert verlief. Gleichzeitig verstehen wir Ihre Bedenken bezüglich der kurzen Fahrzeugeinweisung und der Kühlschrankprobleme, insbesondere wenn dadurch Übernachtungen ohne Strom eingeschränkt wurden. Ihre Hinweise wurden an unser Team zur Prüfung weitergeleitet.
Risposta di CanaDream RV - Calgary
Thank you for the 5 star review! We’re so glad you had a great experience with us. Your feedback helps our team stay energized and focused on great service. We’d be excited to welcome you back anytime.
Es war alles perfekt organisiert und…
Es war alles perfekt organisiert und alles hat gut geklappt. Die Fahrzeuge sind gut gelaufen. Die Küchenausstattung sollte um eine Kaffeekanne ergänzt werden. Schön wäre deutschsprechendes Personal bei der Abholung des Fahrzeugs.
10 agosto 2026
Risposta di CanaDream RV - Calgary
Vielen Dank für die großartige Bewertung! Wir freuen uns riesig, dass Sie eine wunderbare Reise und einen reibungslosen Mietvorgang hatten. Das zu hören, versüßt uns den ganzen Tag. Nochmals vielen Dank, dass Sie sich für uns entschieden haben – wir hoffen, Sie bald bei Ihrem nächsten Ausflug wieder begrüßen zu dürfen!
We are so happy about the service…
We are so happy about the service received.
The lady that showed as the vehicle and explained everything to us was very nice and made us feeling completely comfortable. So she was the one at the desk in Calgary where we delivered the RV. She made the check out process very easy and smooth and was very nice and professional.
17 giugno 2026
Risposta di CanaDream RV - Calgary
We're so happy to hear that you had such a positive experience with our team! It's wonderful to know that our staff made you feel comfortable and that the check-out process was smooth and easy. We appreciate you sharing your kind words!
Excellent service and super staff
We experienced an excellent service and uncomplicated and easy handling.
The staff was extremely friendly and helpful.
Many thanks to them!
30 luglio 2026
Risposta di CanaDream RV - Calgary
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced excellent service and found our handling to be uncomplicated and easy. It's fantastic to know that our staff was extremely friendly and helpful.
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