Canadacustompatches Recensioni 11

TrustScore 4 su 5

4,2

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Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

11 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

ROCKSTAR QUALITY AND SERVICE

I highly recommend this company. I seldom write reviews but the service, quality and fast turnaround warrant this. The excellent communication in working with me to deliver flawless digitizations was followed throughout the process up to the fast delivery. Thank you Canada Custom Patches. I could not be happier.

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing products and services

We have used this company twice now because of the excellent quality and service. My company logo is a bit complex, but they translated it to some patches and they turned out wonderful! All was delivered within a very reasonable time frame. Great communication and no surprises. I definitely recommend this company! You won’t be disappointed.

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick and easy.

The quick response and quality of the patch is what sold me.
The quote was done in a matter of minutes. The sample that they had provided and approved was exactly as shown.
If I had to say anything negative is that sometimes being old school as myself, speaking with someone over the phone helps. Well done.

17 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrible Customer Service

Jacob seems to have forgotten how to reply to messages. He is un attentive and un responsive. I am 99% this company is a scam I didn’t receive a tracking number for my delivery and no delivery date. He told me he would get back to me with the date and tracking info and I still haven’t heard from him.

27 novembre 2025
Non scritta su invito
Logo di Canadacustompatches

Risposta di Canadacustompatches

We are sorry to hear about your experience. We would like to clarify that your order was delivered according to the committed delivery date. Our team has always strived to provide professional and helpful customer support.

We noticed that the language used in your communication with our support team was inappropriate, which is not acceptable. Additionally, opening a payment dispute after receiving the parcel and leaving a negative review misrepresents the situation and is considered a misuse of the platform.

We value all customer feedback and always aim to resolve issues fairly. We encourage open and respectful communication so that any concerns can be addressed properly.

Thank you for your understanding.

Valutata 5 stelle su 5

Fantastic, high quality patches

We recently ordered 300 embroidered patches for our business. Jacob was very attentive through the process and quick to respond to all of our communications. The approval process, to my surprise, included a test run of our design with a few options for thread colours to make sure that the grey was exactly right. We chose from a photo of the actual patches and they arrived within the promised timeline. They are fantastic and we can't wait to share them with our customers! We plan to order embroidered hats next. Highly recommend.

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Canada custom patches exceeded my…

Canada custom patches exceeded my expectations. The communication was excellent, mock up and print sample provided was a really easy way to review and approve through the process. And they arrived BEFORE my deadline which was awesome. I conducted additional due diligence to qualify them - spoke to two references of past customers just to make sure they were legitimate with so many scams and us being a charity. Noting that the patches are not made in Canada but this is the case for most items like this - to keep the pricing down as too expensive to manufacture in Canada due to labour and equipment costs. The company was transparent and highly professional and responsive to our needs. Highly recommend.

1 novembre 2025
Non scritta su invito

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