The gentleman who delivered my order, sorry I didn't get his name, was very polite and professional. There had been an earlier fault with the coffee machine which had been resolved but he asked if... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I put in an online order quite early on Friday morning for delivery ans I couldn’t get away during office hours to pick it up, I received a call soon after asking if I would like to pick up my order a... Leggi di più
L'azienda ha risposto
the process of getting a coffee machine for our office was made so smooth by Caffia. Alan took me through the process step by step and helped meet our needs as a business exactly. they also threw in... Leggi di più
L'azienda ha risposto
We love our Jura Gigha X3 machine - the coffee is quick, hot, delicious and it is so simple to use and clean. The customer service was next level throughtout the process, delivery and set up in perso... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Suppliers of professional espresso and bean-to-cup coffee machines with staff training, fresh coffee beans, and ancillaries UK-wide. We are curators of coffee sourced from farms around the world and expertly roasted here in the UK. We provide ethical and sustainable coffee and help you create unique coffee experiences your customers will love At Caffia, we are more than just a coffee company. We are creators of exceptional coffee experiences, driven by our passion for coffee and backed by three decades of industry expertise. With a strong focus on client care, innovation, and a deep-rooted commitment to quality, we bring the world of coffee to your cup like no other. Count on us to be your trusted partner in making coffee work for your business. With our extensive knowledge and expertise, we provide tailored support and advice to help you navigate the world of coffee. Whether you’re looking to create an exceptional office perk or foster a sense of community in your establishment, we are here to guide you on the journey towards ethical and sustainable coffee practices. We understand that great coffee should be accessible to all. That’s why we offer a diverse range of coffee options, ensuring there’s something for every taste and budget. From our carefully crafted espresso blends to our selection of filter coffee and cafeteria coffees, including Fairtrade, Organic, and Rainforest Alliance certified options, we have your perfect cup waiting to be discovered. As coffee machine experts, we offer a wide range of professional espresso coffee machines, bean-to-cup coffee machines, and coffee grinders designed for offices, restaurants, cafes, and various businesses. Our London showroom in Clerkenwell and Falkirk Showroom showcases an array of cutting-edge equipment, ready to elevate your coffee experience to new heights. We believe in providing comprehensive resources to enhance your coffee journey. Our website offers valuable guidance on coffee equipment, leasing options, user and cleaning videos, and insightful “walk about” guides. Dive into our blog and news page for the latest industry trends and updates, and explore our showroom to immerse yourself in the world of coffee possibilities. Experience the passion, expertise, and exceptional coffee offerings that define Caffia. Let us be your partner in creating memorable coffee moments, forging positive partnerships, and elevating your business through the power of coffee. Connect with us today to embark on a coffee journey like no other.
Informazioni di contatto
25, Russel Street, FK2 7HS, FALKIRK, Regno Unito
- 01324 617618
- sales@caffia.com
- caffia.com
4,7
Eccellente
135 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Cakes by the lakes
In our cafe all my customers love these beans make the most beautiful coffee
14 novembre 2025
Risposta di Caffia
Thank you for your positive review. We’re pleased to hear that your customers love our beans, and thank you for your continued loyalty.
Kind regards,
Caffia
Quick and easy
17 novembre 2025
Risposta di Caffia
Thank you for your positive review. We appreciate your feedback and your continued support.
Kind regards,
Caffia
Risposta di Caffia
Thank you for your positive review. We’re pleased to hear that our team’s reliability and good quality service have met your expectations. We appreciate your feedback and your continued support.
Kind regards,
Caffia
Excellent customer service
Quick responses from friendly staff, they also give helpful advice and orders arrive promptly. They are a well organised team.
11 novembre 2025
Risposta di Caffia
Thank you for your positive review. We’re pleased to hear that our team’s responsiveness, customer service, and prompt delivery have met your expectations. We appreciate your feedback and your continued support.
Kind regards,
Caffia
Great customer service and help when…
Great customer service and help when setting up and account.
9 novembre 2025
Risposta di Caffia
Thank you for your positive feedback. We’re delighted to hear you’re pleased with our service.
We look forward to serving you soon.
Kind regards,
Caffia
Won’t hesitate to buy again
One more repeat booking. Friendly efficient service, great products.
29 ottobre 2025
Risposta di Caffia
Thanks so much for your kind words! We’re delighted you’ve had another great experience with our team — and really appreciate your continued trust in Caffia. We look forward to serving you again soon.
Kind regards,
Caffia
Caffia provide an excellent service
Caffia provide an excellent service. I always deal with Josie - highly professional and always deals with everything quickly and efficiently. The engineers always arrive on time. Highly recommend them.
22 settembre 2025
Non scritta su invito
Risposta di Caffia
Thank you so much, Agata, for your kind words. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your lovely feedback on to Josie.
Warm regards,
The Caffia Team
Delighted to share my experience....
I recently reached out to inquire about a specific deal I had in mind, and the team went above and beyond to assist me. Their dedication to customer satisfaction and their willingness to accommodate my request truly set them apart. It’s clear that Caffia values its customers and strives to create a positive experience for everyone.
22 settembre 2025
Risposta di Caffia
Thank you so much for your kind words! We’re delighted to hear that our team was able to help and make your experience a positive one.
At Caffia, we always aim to go the extra mile for our customers, so your feedback means a lot to us. We truly value your support and look forward to serving you again soon! ☕
Very promptly resolved my login issue.
Very promptly resolved my login issue.
Order delivered very quickly
9 settembre 2025
Risposta di Caffia
Thank you so much for the 5-star review. We’re delighted we could resolve your login promptly and that your order arrived so quickly. We truly appreciate your support.
please don’t hesitate to contact us if we can help with anything else.
Kind regards, Caffia
Risposta di Caffia
Thank you for your review. We appreciate the feedback.
Looking forward to sending your next order your way soon!
Kind regards,
Caffia
Great people, Great service
Great people, great service, they throw in a freebie every now and then, and best of all the coffee is awesome. The crema beans are 👌
29 luglio 2025
Risposta di Caffia
Thanks so much for the lovely review!
We're thrilled you're enjoying the coffee especially the Crema beans! Our team always enjoys adding a little extra when we can, so it’s great to hear it’s appreciated.
Looking forward to sending your next order your way soon!
Kind regards,
Caffia
best coffee out there
fast delivery which is pleasing great coffee but a little dcostly on delivery price
27 luglio 2025
Risposta di Caffia
Thank you for your kind words! We're glad you enjoyed the fast delivery and our coffee. We really appreciate the feedback on delivery costs , we're always looking for ways to improve and will take this into consideration. Thanks again for your support!
Kind regards,
Caffia
Risposta di Caffia
Thank you for your feedback, we're happy to hear everything went smoothly with your order and next-day delivery.
Kind Regards,
Caffia
Everyone at Caffia has been incredibly…
Everyone at Caffia has been incredibly helpful and responsive throughout our engagement process with the group and as we've set up our new machines. We're very grateful for the easy experience and the way they've taken care of us!
25 giugno 2025
Risposta di Caffia
Thank you so much for your kind words! We're thrilled to hear that your experience with our team has been smooth and supportive. It's been a pleasure assisting you through the setup process, and we're grateful for the opportunity to work with you.
If you ever need anything in the future, we're just a call away!
Kind Regards,
Caffia
Delivered next day.
12 giugno 2025
Risposta di Caffia
Thank you so much for your kind words! We're thrilled to hear you enjoyed the quick delivery, we can’t wait to serve you again soon!
Risposta di Caffia
Thank you so much for your kind words! We're thrilled to hear you enjoyed the quick delivery and loved the coffee. Can’t wait to serve you again soon!
Great Customer Service
I put in an online order quite early on Friday morning for delivery ans I couldn’t get away during office hours to pick it up, I received a call soon after asking if I would like to pick up my order as I was local and they were already open. This saved me waiting until Monday for my order to be dispatched. Fantastic service. Will definitely be back.
6 giugno 2025
Risposta di Caffia
Thank you so much for your kind review! We're really glad we could help get your order to you sooner and make things more convenient. We truly appreciate your support and look forward to seeing you again soon!
Great service
13 maggio 2025
Risposta di Caffia
Thank you for your review Laura! We're glad you're happy with our service and look forward to serving you again soon! ☕😊
Risposta di Caffia
Thank you for your review! We're delighted to hear that you're satisfied with our service and look forward to serving you again soon! ☕😊
Risposta di Caffia
You're very welcome! We're so glad to hear you received your order quickly. We aim for efficiency! Thanks for your feedback. 😊
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.