CafePod Recensioni 3.010

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

For me, the key attraction is FLAVOUR, combined with convenience. I stayed a few days with friends who are regular Cafepod users - one flavour (Decaf Supercharger Espresso) appealed strongly. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great tasting coffee at a great price. Good ethics too, along with great customer service and support. Once you’ve tasted CafePod’s - all other brands taste a little lacking in quality. They also have... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great coffee, good value for money and flexible subscription for months where you don't use so much. Flavoured coffee is not too sweet, only down side is they have stopped doing the gingerbread one.

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been buying cafe pod pods Brunch blend for my husband and supercharger expresso for me. I find there the right strength and flavour. Indeed when I went to Australia for three months the first th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivendita di caffè

Scritti dall'azienda

We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.

CAFEPOD Coffee Co.

Scritti dall'azienda

Craft Coffee | Est. London 2011
Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.

Strong, Exciting Coffee Guaranteed

100% Satisfaction Guarantee or Your Money Back

At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3010 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Not so great this time

Not so great this time, I wasn’t able to bring my order forward on line 6 days ago. I sent you an email which was responded to quickly but nothing arrived until 5 days later. I had to buy some pods from the shop.

27 marzo 2026
Valutata 5 stelle su 5

Reasonably priced and delivered within…

Reasonably priced and delivered within the promised 5 days. Excellent service!

6 aprile 2026
Non scritta su invito
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Risposta di CafePod

Hi Lena,

Thanks for sharing your thoughts with us!

It's so lovely to hear that your order arrived smoothly and hope you are enjoying the coffee.

Thanks for your support, we really appreciate it.

Best wishes,
Gloria

Valutata 5 stelle su 5

Superb coffee selection

Superb coffee selection, speedy delivery, and well packed.

9 aprile 2026
Non scritta su invito
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Risposta di CafePod

Hi Eva,

Thank you so much for your wonderful feedback!

We really appreciate it a lot & are so happy to hear that you love our coffee and that your order arrived quickly.

Thanks for supporting our small business, it means a lot to us.

Best wishes,
Gloria

Valutata 5 stelle su 5

CafePod has a great variety of flavors

Great tasting coffee at a great price. Good ethics too, along with great customer service and support. Once you’ve tasted CafePod’s - all other brands taste a little lacking in quality. They also have a good range so you can find a taste to suit - I tend to mix them up a bit during the day or days of the week

30 marzo 2026
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Risposta di CafePod

Hi Ian,

Thanks for sharing your thoughts with us!

I am so happy to hear that you love our coffee and that our team have properly looked after you, it's the least we can do.

Thank you ever so much for supporting us, it means a lot.

Best wishes,
Gloria

Valutata 5 stelle su 5

Highly rate these coffees and

Highly rate these coffees and
next to none shame our Tesco’s don’t stock them anymore now I have to have one subscription

1 aprile 2026
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Risposta di CafePod

Hi Dave,

Thank you so much for your lovely feedback!

We’re delighted to hear how highly you rate our coffees. We completely understand the frustration about Tesco no longer stocking them, and we’re really grateful you’ve chosen to continue with a subscription instead.

Your support means a lot to us.

Best wishes,
Hafsa

Valutata 5 stelle su 5
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Risposta di CafePod

Hi Elwyn,

Thank you for your lovely feedback!

We’re so glad to hear you’re enjoying the great, delicious taste of our coffee.

If you need anything don't hesitate to get in touch.

Best wishes,
Hafsa

Valutata 5 stelle su 5

Great coffee excellent selection

Great coffee excellent selection. Fast delivery well packed.

4 aprile 2026
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Risposta di CafePod

Hi Jenny,

Thank you for your feedback!

We’re so glad you’re enjoying the coffee, the selection, and the fast, well‑packed delivery.

We truly appreciate it as a small business.

Warm regards,
Hafsa

Valutata 5 stelle su 5

Always the best service

Always the best service, never, ever had an issue.
Pleasure to buy from👍

30 marzo 2026
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Risposta di CafePod

Hi Paul,

Thanks for your wonderful feedback!

It’s wonderful to hear that you’ve consistently received great service and never encountered any issues. Knowing that it’s a pleasure for you to shop with us genuinely means a lot to the whole team.

We really appreciate you taking the time to share your experience.

Best wishes,
Hafsa

Valutata 5 stelle su 5

I love Cafepod

I love Cafepod and have recommended their delicious coffee to friends and relations. They deliver quickly and the packaging is great.

31 marzo 2026
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Risposta di CafePod

Hi Kim,

Thank you so much for your wonderful feedback!

We’re delighted to hear how much you love CaféPod, and it means a great deal to us that you’ve been recommending our coffee to friends and family. We’re also really glad you’ve been happy with the quick delivery and the packaging.

Your support truly means a lot — thank you for being part of the CaféPod community.

Warm wishes,
Hafsa

Valutata 5 stelle su 5

Great coffee drinking experience!

Good choice of coffee flavours
Easy to order.
Speedy delivery.
Delicious taste of coffees to enjoy.

31 marzo 2026
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Risposta di CafePod

Hi Jeff,

Thank you so much for your lovely feedback!

We’re delighted to hear you’re enjoying the range of flavours, finding the ordering process easy, and receiving your deliveries nice and quickly. And of course, it’s great to know the coffees are tasting delicious.

Thank you for supporting our small business.

Best wishes,
Hafsa

We really appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

Quick delivery

Quick delivery, quality product, it's good see the product range keeps on growing , better choice for us. Thanks Pod people 😊

31 marzo 2026
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Risposta di CafePod

Hi Paul,

Thank you so much for your kind words!

We’re really glad to hear your delivery arrived quickly and that you’re enjoying the quality of the coffee. It’s great to know the growing product range is giving you more choice too — that’s exactly what we aim for.

Thanks again for the lovely feedback.

Best wishes,
Hafsa

Valutata 5 stelle su 5

Honestly can’t fault the service or the…

Honestly can’t fault the service or the coffee. Changed my order late in the day, okay I ordered even more coffee. All taken care of by the good people at CafePod. If only everything was this easy.

30 marzo 2026
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Risposta di CafePod

Hi Allan,

Thank you so much for taking the time to share this!

We really appreciate your kind words. It’s wonderful to hear you’re happy with both the coffee and the service, and we’re glad the team could help with your order change so smoothly.

We’re delighted everything felt easy and well‑taken care of. Feedback like yours genuinely means a lot to us.

Best wishes,
Hafsa

Valutata 4 stelle su 5

Very impressed

Very impressed, very good quality, excellent taste 🙏

30 marzo 2026
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Risposta di CafePod

Hi Adi,

Thank you so much for your lovely feedback!

We’re thrilled to hear you’re so impressed and enjoying the great quality and excellent taste. Thank you for supporting our small business.

If you need anything or have any questions, please let us know.

Best wishes,
Hafsa

Valutata 5 stelle su 5

Always a good swift delivery 🚚

Always a good swift delivery 🚚

29 marzo 2026
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Risposta di CafePod

Hi Hilary,

Thanks so much for your feedback!

We’re really glad to hear your deliveries have always been nice and swift. That’s exactly what we aim for.

If you have any questions, don't hesitate to get in touch.

Take care,
Hafsa

Valutata 5 stelle su 5

Great coffee

Great coffee, good value for money and flexible subscription for months where you don't use so much.
Flavoured coffee is not too sweet, only down side is they have stopped doing the gingerbread one.

27 marzo 2026
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Risposta di CafePod

Hi Sue,

Thanks so much for your lovely feedback!

We’re really glad you’re enjoying the coffee, the value, and the flexibility of the subscription. And we hear you on the gingerbread flavour — it was a favourite.

Best wishes,
Hafsa

Valutata 4 stelle su 5

Order dealt with and delivered…

Order dealt with and delivered promptly. Have yet to try pods.

27 marzo 2026
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Risposta di CafePod

Hi Mrs Lawrence,

Thanks so much for your feedback!

We’re really glad to hear your order was handled and delivered promptly. Hope you enjoy the pods once you get the chance to try them.

Best wishes,
Hafsa

Valutata 4 stelle su 5

Customer service is saving grace

I am always happy with customer service at Cafepod, and with the coffees that I order regularly. I always struggle to give 5* due to the need to chase for offers not systematically available to subscription customers

27 marzo 2026
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Risposta di CafePod

Hi Viv,

So lovely to hear from you!

Thank you so much for your feedback — it’s lovely to hear you’re happy with both our customer service and the coffees you enjoy regularly. We really appreciate you taking the time to share this.

I’m sorry to hear that the offers don’t always feel consistent for subscription customers. That’s really valuable feedback, and we’ll definitely take a closer look at how we can make this experience smoother and more rewarding in the future.

Take care,
Hafsa

Valutata 5 stelle su 5

Quick & efficient

A good voice of coffee pods, easy to order! Order confirmed with another confirmation when packed & ready to go. Order arrived the following day!

26 marzo 2026
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Risposta di CafePod

Hi Tim,

Thank you so much for your lovely message!

We’re really happy to hear everything was quick and easy for you — and even happier that your pods arrived the very next day. That’s exactly what we love to deliver.

Thanks again for taking the time to share your experience.

Warm regards,
Hafsa

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