I bought the brush at the Brent Cross fair and let me tell you it is ljfe changing! i have thick hair that often gets knotty so it’s exhausting and overwhelming trying to brush it out but i just tried... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Love this hair oil, I've used it for years and can really tell the difference when I run out or stop using. The only negative I would say is that I placed an order on Monday, and in the space of 7 mi... Leggi di più
L'azienda ha risposto
Applying the scrub and massaging it in your roots, the sensation is like a walk by the ocean at 6am, like fresh ocean breeze dance through your beautiful long hair ✨️ wow. Feels so fresh and pleasan... Leggi di più
L'azienda ha risposto
I’ve been using ByErim’s hair oil for years. But in particular after my mum passed away, I developed alopecia areata, and I started using the oil consistently on the bald patch. The regrowth I’ve ha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Luxury haircare by Erim Kaur
Informazioni di contatto
126 Osidge Lane, N14 5DN, London, Regno Unito
- 07768891111
- care@byerim.com
- byerim.com
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My Experience with Erim
I visited the ByErim stand at Westfield Stratford on Friday, which would’ve been one of the busiest days of the year (boxing day) but I was so lucky to be able to meet and get served by Erim herself. I was so honoured to be able to meet her finally in person and can I just say she is actually the loveliest person and so beautiful inside and out. I was so shy to begin with, as if I was speaking to someone famous (which she is) but she made me and my sister feel so comfortable within seconds - literally as if I’ve known her all my life. Absolutely love people who are like that. She kindly did a quick hair/scalp analysis and took her time to show us all her lovely products. I purchased the hair perfume to add to my collection and tried it on for the first time out today. Smells absolutely divine and I’m not even exaggerating. All of ByErim products are a 10/10 I’ve literally been purchasing off her website since it launched and there’s no going back. It’s so lovely and refreshing to meet down to earth and heart-warming successful south Asians and Erim really is one of them. She gave me such a warm hug I had to go home and tell my whole family about how lovely the overall experience was, she made my day ♥️
26 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi Sharmin,
Awww, stop, you're going to make us cry! 😭🖤 Boxing Day at Westfield was absolutely mad, so the fact that you got to meet Erim in the chaos makes this even more special. She's going to be so touched reading this, the "famous but makes you feel like family" vibe is exactly who she is, and we're so glad that came through even when you were feeling shy at first!
The hair analysis, the perfume, the hug, this whole experience sounds like the best kind of day. And you've been with us since launch?! That's incredible loyalty, and we genuinely appreciate you sticking with ByErim through it all. Thank you for sharing this with your family and for taking the time to write something so beautiful. You made OUR day! ♥️🖤 x
My experience was amazing
My experience was amazing, meeting Erim in person made it wholesome! Such a beautiful human with a bubbly soul! Had to purchase the hair oil. It smelt nice, rich and felt like liquid gold and ofcourse to show my support!!! 🤎
27 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi Amanah,
This is so sweet! 🖤 Meeting customers in person is one of Erim's favourite things, and your energy clearly matched hers! "Liquid gold" is the perfect way to describe it: rich, luxurious, and worth every drop. Thank you for your support and for taking the time to share this experience. It means so much to us! 🤎🖤 x
BUY!
Guys! If you do not have BYERIM then what are you guys doing? This my 4th bottle which I repurchased to use on myself and my 2 year old. Honestly it has made my hair so thick and shiny, especially after pregnancy hair loss! Also my bottles have lasted me upto a year?! How? Magic in a bottle!!
20 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi Gurnam,
FOUR bottles?! You're officially ByErim royalty! 👑 The fact that you're using it on yourself AND your little one, plus seeing that post-pregnancy regrowth and thickness, we're genuinely so proud to be part of your journey. And yes, the longevity is real! A little goes a long way, so a year per bottle? That's not magic, that's just good value doing its thing. Thank you for being such a loyal supporter, this review made our day! 🖤
AMAZING
AMAZING
I received my order today and omg I am obsessed the hair dew smells heavenly I absolutely love it! I love perfumes and fragrances, but in the past I often got skin problems after using perfumes and spraying normal perfume on my hair would cause it to get dry or damaged - so this hair dew which smells amazing AND also is hair-friendly and has hair-loving ingredients which benefit the hair, is genuinely the PERFECT solution for someone like me.
Also compliments to the customer service, as UPS has initially lost my package but thanks to the swift response and submitting a claim from the customer service, the package was found and I was able to pick it up just in time before I travel home for the holidays! Thank you so much Erim and Team ByErim for your wonderful products and services, will definitely be back!!
19 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi H :)
Obsessed is the energy we love to see! 🖤 So happy the Hair Dew is ticking all your boxes, gorgeous scent WITHOUT the dryness or irritation? That's the dream, especially for fragrance lovers like you! We designed it exactly for this reason, so hearing it's your perfect solution genuinely makes us so happy.
And ugh, UPS really tried it with your package! We're so relieved the team could sort that claim quickly and get it to you before your holiday travels. Timing couldn't have been closer! Thank you for your patience and for the love, safe travels, and we'll be here when you're ready for round two! 🖤
Genuine products for your hair
Genuine products for your hair
Erim's dedication to hair and scalp care permeates all her products, even the hair wrap and hair dews. The way she actively keeps in touch with customers during their haircare journey speaks volumes about her intention to ensure you get the result you want, would definitely recommend ByErim!
24 novembre 2025
Non scritta su invito
Risposta di ByErim
Aww. This one really touched us! Erim genuinely cares about every single person's hair journey, and it's amazing that you feel that connection. From the wraps to the dews to the check-ins, it's all intentional. Thank you for seeing the heart behind the brand and for recommending us! 🖤
Really good products and service
Really good products and service. Quick to reply on email and IG Dm as well. The oil works wonders and the cedersmoke hair fragrance is my favourite; I had been looking for a hair perfume and this one is perfect for me. the spicy + woody smell resonates with my personality and I noticed a good change in my hair quality in terms of frizziness after I started using it.
10 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hey Mrudula,
Thank you for your kind words! We're delighted to hear that our customer service and quick responses have made your experience seamless. It's wonderful to know the Cedarsmoke hair fragrance resonates with your personality :) that spicy, woody scent is truly special! We're thrilled the oil has helped reduce frizz and improve your hair quality. Thank you for choosing ByErim and for sharing your experience! 🖤
Formula has remained the same since the beginning!
Lovely products! Honestly, when I heard about how the ingredients had not changed since erim came up with the final product with her grandma - I was amazed and I fell in love with it. Smells great and works wonders! Definitely invest if you want to see a change!!!
12 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi Hannah,
Thank you so much for your beautiful words! We're so touched that our brand story resonates with you, keeping the original formula that Erim created with her grandma is something we're incredibly proud of. It's a testament to the power of authentic, time-tested ingredients that truly work. We're thrilled you're loving the scent and seeing wonderful results! Thank you for investing in ByErim and for being part of our journey. 🖤
BEST scalp scrub on the market 😍😍
The scalp scrub is honestly my holy grail! I use it at least once a week. I was struggling with seborrhoeic dermatitis and tried everything, but nothing worked. Then I started using the ByErim scalp scrub and my scalp and hair have never been healthier, the dermatitis completely disappeared! It’s now a staple in my routine and I can’t go without it. I also love that all their products are packed with real, effective ingredients, which so many haircare products lack nowadays. My scalp has never felt better! I’ve even noticed new regrowth, which I’m sure is down to my scalp being so much healthier now.
10 dicembre 2025
Non scritta su invito
Risposta di ByErim
Thank you so much for sharing your experience, this truly means the world to us! We're absolutely thrilled to hear that our scalp scrub has helped with your seborrhoeic dermatitis and that your scalp and hair are healthier than ever. Hearing about your new regrowth is incredible! We're so proud that our commitment to real, effective ingredients is making such a meaningful difference in your routine. Thank you for trusting ByErim and for making our scalp scrub a staple in your self-care. Your support means everything! 🖤
Truly a non greasy hair oil
The oil is truly amazing, I have tried other hair oils claiming to be not greasy but they do have a some grease.
Whereas this one seems to disappear after applying but leaving hair frizz free, shiny and bouncy.
The Dew Mist for the hair is also lovely, it smells divine whilst providing nourishment.
Also hair brush is great, I loved these items and will be purchasing more of their products!!
6 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hey Nazia,
Thank you so much for this wonderful feedback! We're thrilled to hear our hair oil has exceeded your expectations, we've worked hard to create a formula that absorbs beautifully without any greasy residue while delivering shine, bounce, and frizz control. It's fantastic to know you're loving the Hair Dew Mist and hairbrush as well! We can't wait to welcome you back for your next purchase. Your support means the world to us.
ByErim xx
Amazing Results!!
I’ve been using ByErim’s hair oil for years. But in particular after my mum passed away, I developed alopecia areata, and I started using the oil consistently on the bald patch. The regrowth I’ve had since is genuinely impressive.
I also grabbed the Hair Dew in Oud Rose from the Westfield pop up recently, and my hair has been smelling unreal. The scent is lush and it leaves my hair feeling so fresh.
4 dicembre 2025
Non scritta su invito
Risposta di ByErim
Hi Harpreet :)
Thank you so much for sharing your story with us, we're truly honoured to have been part of your hair journey, especially during such a difficult time. We're so sorry for the loss of your mum. Hearing that our hair oil has supported your regrowth is incredibly meaningful to us, and we're genuinely thrilled with the progress you've experienced.
We're also delighted you loved the Hair Dew in Oud Rose from our Westfield pop-up! It's wonderful to know the scent and freshness are bringing you joy. Thank you for your continued trust in ByErim over the years, your support means everything to us. 💛
ByErim x
Special Needs Assistance Great :)
Products are great and service to assist with special needs on an order are greatly appreciated. Turn around time on responding was a bit slower compared to last time, but all ended well so happy :)
24 novembre 2025
Risposta di ByErim
Hi Nikhil,
Thank you so much for your kind words and for being a returning customer! We're delighted the products met your expectations and that we could accommodate your special order requirements. We sincerely apologise for the slower response time on this occasion, we're always working to improve our service standards. Your patience and understanding mean the world to us, and we truly appreciate your continued support! 💛
Hair perfume and scalp scrub
I recently tried a few products from ByErim, and I have to say the experience has been amazing from start to finish. Not only are the products incredible, but meeting Erim herself was such a lovely experience she’s genuinely warm, knowledgeable, and passionate about her brand, which made me appreciate the products even more.
I’ve been using the ByErim Hair Perfume, and I can’t count how many compliments I’ve received on it. People kept asking what I was wearing because the scent is so unique, fresh, and long-lasting. It’s definitely become a staple in my routine and will forever be.
I’ve now also purchased the Scalp Scrub, and I’m so excited to try it next. If it’s anything like the other products, I already know it’s going to be amazing.
Highly recommend ByErim honestly luxury haircare that truly delivers. 💛✨
3 dicembre 2025
Non scritta su invito
Risposta di ByErim
Heyy Randa,
Thank you so much for these incredibly kind words! 💛 It was such a pleasure meeting you, and I'm so happy that connection made the experience even more special.
Hearing that the Hair Perfume has earned you so many compliments absolutely makes my day, that unique, long-lasting scent was crafted with so much care, and knowing it's become a forever staple for you means everything to me.
I'm so excited for you to try the Scalp Scrub! It's truly transformative for scalp health and creates the most luxurious ritual. I have a feeling it's going to become another favourite in your routine.
Thank you for being part of the ByErim family and for sharing your experience so beautifully. Your support means the world.
With love and gratitude xx
Worth every penny!
I saw the ByErim oil on my instagram feed and decided to give it a go. At the beginning I only bought the small bottle to try it, but after a few months the change was clear and all of my friends were complementing my hair and how long it got. Now I can't wait to use it every week. It has become part of my pampering routine.
Worth every penny!
2 dicembre 2025
Non scritta su invito
Risposta di ByErim
Heyy Nu,
Thank you so much for giving ByErim a try and for sharing your experience! It's wonderful to hear that you started with the travel size and saw such clear results over those few months.
There's nothing better than hearing that your hair transformation has been noticed by your friends, that kind of visible growth and health is exactly what we hope to deliver. I love that the oil has become part of your weekly pampering ritual; that's when the magic really happens!
Thank you for trusting in the products and for being part of the ByErim journey. Your support means everything xx
Wonderful product
Wonderful product, does what it says and is of true high quality.
Always quick to respond to emails too.
Thank you
24 novembre 2025
Risposta di ByErim
Hi Mr Khun,
Thank you so much for your kind words! I'm thrilled to hear the product is delivering on its promise and that you're experiencing the quality we put into every bottle.
It's always a pleasure to connect with you, and I truly appreciate your support.
With gratitude, ByErim team xx
Great products & customer service!
Overall great products, easy to use website & great experience with customer service for any changes/requests. Very accommodating team.
28 novembre 2025
Non scritta su invito
Risposta di ByErim
Hi Div, thank you so much for your kind words! We're thrilled to hear that you're enjoying the products and that our team could support you with your requests. Providing an exceptional experience from browsing to delivery is at the heart of what we do.
We truly appreciate you taking the time to share your feedback, and we look forward to continuing to serve you xx
Warmly,
The ByErim Team
My order didn't deliver and the…
My order didn't deliver and the customer service has ghosted me. The oil is so expensive and the fact that they don't even respond to multiple emails makes the entire experience even more disappointing.
24 novembre 2025
Non scritta su invito
Risposta di ByErim
Hi Farhana,
We sincerely apologise for your experience, this isn't the standard we hold ourselves to. We understand how frustrating it is when an order doesn't arrive and communication falls short, especially given the premium nature of our products.
We'd like to make this right immediately. Please contact us directly at care@byerim with your order number, and we'll personally ensure this is resolved in a timely manner. We'll either arrange a replacement shipment or process a full refund, whichever you prefer.
We're also reviewing our support processes to ensure no customer emails go unanswered. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us. ByErim team x
As someone with scalp psoriasis
As someone with scalp psoriasis, this product for hair byerim has made a major difference. Truly amazing — I highly recommend it.
21 novembre 2025
Non scritta su invito
Risposta di ByErim
Hey Lubna,
Thank you so much for sharing your experience! We're truly grateful to hear that our product has made a difference for your scalp psoriasis. Your recommendation means the world to us, and we're honoured to be part of your hair care routine. Wishing you continued healthy hair days ahead xx
Banging oil i love it
29 ottobre 2025
Risposta di ByErim
Thank you so much! We're absolutely thrilled to hear you're loving the hair oil! Your support means everything to us, and we can't wait to continue being part of your hair care routine. 💚
It took too long too delivery and still…
It took too long too delivery and still not yet being delivered and there is no notifications about the delivery
28 ottobre 2025
Risposta di ByErim
Hi Kyran,
We sincerely apologise for the delay with your delivery and the lack of tracking notifications. This isn't the experience we want for our customers, and we completely understand your frustration.
We'd love to make this right for you. Please reach out to us directly at care@byerim.com so we can track down your order and get it to you as quickly as possible.
Thank you for your patience, and we hope to resolve this for you soon x
Best products for haircare hands down!!
I have used the shampoo and conditioner about 4 times, and after just 2 I noticed a SIGNIFICANT reduction in the amount of hair that falls out after every wash.
I have had less hair fall in general.
The scrub is also great too my scalp feels properly detoxed and I am fully invested in this combo.
Thank you so much Erim for creating these products, they are truly a game changer!
31 ottobre 2025
Non scritta su invito
Risposta di ByErim
Hey Leighkesh,
Thank you so much for sharing your experience! We're absolutely thrilled to hear that you've noticed such a significant reduction in hair fall after just a few washes, that's exactly what we hope to achieve with our formulations.
It's wonderful to know that the scrub is working well for you too and that you're feeling the benefits of a properly detoxed scalp. Your hair deserves the best care, and we're so grateful that our products are making a real difference in your haircare journey.
Thank you for trusting ByErim and for taking the time to share your results. Reviews like yours truly make our day!
Wishing you continued healthy hair growth! 💚
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.