byBESPOEK Recensioni 208

TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kate was very responsive on a query I made about a product availability I would buy from them again

Valutata 1 stelle su 5

I have had the same experience as detailed in other reviews. I purchased an "in stock" item in June, received part of the order (minus the cushions) and am now told I will receive those in October (ma... Leggi di più

Valutata 5 stelle su 5

We love our dining chairs so much! They shipped quickly, especially compared to other furniture companies, and arrived in perfect condition. We loved that they come fully assembled, so you can set up... Leggi di più

Valutata 4 stelle su 5

I was surprised and anxious that the package was so light when it arrived, but after swift set up I was pleased with the build and the shape and the material, but couldn’t get the tilt function to wor... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

With years of experience in the industry, and thousands of stylish homes, elegant offices, classy modern coffee shops, and restaurants furnished with our designs, byBESPOEK remains dedicated to providing beautiful and attention-grabbing modern furniture at exceptionally affordable prices, making exquisite style accessible for all. Born out of a passion for design movements and philosophies that shaped the aesthetics of the present, byBESPOEK grew to become a team of dedicated professionals and modern furniture design enthusiasts ready to help you make your interior truly your own.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

208 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(208)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best customer service

I couldn’t log in to see my order, but customer service was super prompt and helpful. Honestly the best customer service I’ve ever received.

12 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Happy with my purchase!

Similar to other reviewers, I was a little wary at first. But I did a bunch of research, cross-referencing websites and dates of reviews, and ultimately, took a chance...so happy I did! Purchased a replica coffee table and shipping was smooth. I didn't get an immediate order notification but they did send updates once it shipped out. Customer service is quick to respond as well with any inquiries. 5/5 experience for me!

14 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great lamp! Great Price! Fast Delivery!

Just received my floor lamp. Great experience buying from BESPOEK. It arrived sooner than I had expected at a price that was beyond low!! I may grab something else from their very mid-century showroom as a result.
Thanks for the great looking product and timely delivery!

19 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love our chairs

Love our chairs! The price point is amazing for the quality. They look way more expensive than they were. Also really appreciate how well they were packed.

12 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

exceptional customer service

I had exceptional customer service and prompt responsiveness from a knowledgeable professional. In an age of automated operators and phone dial mazes, it’s refreshing to speak to a person with a consultative approach.

11 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

We should all be repeat customers!

I have ordered from Bespoek twice before and am so excited for my third order to arrive! Their products are superior, easy to assemble, and when I had questions they were so easy to reach via email or live chat. I find their prices on par and the quality of my furniture has been great! My 60s retro womb chairs are so comfortable and held up very well over time!

23 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I am a particular buyer and love mid…

I am a particular buyer and love mid century modern architecture and furnishings. I only purchased a clock as a test to see how the customer service and quality of the product was.

They get a 100% for both. Excellent communication and the clock is perfect. I will be an ongoing customer of Bespoek.

Arq Barry

10 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor quality and false warranty claims

We had the chairs less than a year and the paint started to rub off the arms, almost like it was not finished properly and could not withstand human body oils touching it. I reached out to the company because on the product page, it mentions a 5 year warranty and 2 year after care policy, and they told me that both of those were not valid and that there was nothing they would do beyond 90 days. I would not recommend ordering - these are not high quality or well made. They are made in China and overpriced.

1 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Womb chair looks great!

I bought the womb chair and ottoman in brown. The color is rich and beautiful. The chair looks modern and elegant in our home. I’m also very pleased with the customer service we’ve received from ByBespoek. Thank you.

6 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

At first glance the website looks good…

At first glance the website looks good & the prices are unbeatable. Must have been a red flag but whatever. Most of the good reviews you’ll find are presumably bots or AI generated. My card was charged immediately & tracking has not been updated. Expected delivery is 2 days so we will see how this goes. I’ve reached out to customer service several times with questions to no avail.

Update: They told me that they didn’t have the size of the bench that I wanted to so I paid the difference after finally getting a hold of someone. Then they said they didn’t have that size either so they said to go up another size. I decided to cancel the order & request a refund. Will I actually get a refund? I hope so. I feel so dumb for spending money with this company.

1 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Order process was very simple

Order process was very simple. However it was choosing that was difficult for me. There are so many beautiful chairs to choose from. But I took my time and know I've now made the best choice for me.

30 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Most wanted chair

Been looking at lots other sites, but this gave a good description of product & then tempted me with money off straight away
Now more than 2 weeks since placing my order & have not recieved my chair, so can not say how good it is.

30 ottobre 2022
Non scritta su invito

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