butters john bee - Nantwich Estate agents Recensioni 

17
TrustScore 3.5 su 5

3,4

20 Beam Street, CW5 5LL Nantwich, Cheshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I recently bought a share in a house in Nantwich. I was assured that there would be a shower screen on the bath and the shower head mounted above the bath. However, this is not the case so don't bel... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

"For details of the leasehold, including the length of lease, annual service charge and ground rent, please contact the agent" They have the information, why not display it for everyone to see, ins... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

James was second to none he went above and beyond great guy would highly recommend asking for him .

Valutata 2 stelle su 5

Missed 2 appointments to view a property and when they eventually did turn up I felt rushed to look around. Quite Unprofessional from such a big company.

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizi legali e amministrazione

Informazioni su butters john bee - Nantwich Estate agents

Informazioni fornite da varie fonti esterne

Butters John Bee provide property and auction related service for both residential and commercial property across Staffordshire, Shropshire and Cheshire. BOOK YOUR FREE VALUATION

Informazioni di contatto

  • 20 Beam Street, CW5 5LL, Nantwich, Cheshire, Regno Unito

  • 01270 623444

3,4

Nella media

TrustScore 3.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(17)

68 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Service

Have dealt with Charlotte from the first viewing right through the transaction. She is friendly, professional and kept on top of the progress through conveyancing. Highly recommend.

1 dicembre 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi DP. Thanks so much for taking the time to leave such a kind review for Charlotte. She's an asset to the team here and I'm so pleased that she has been able to help you with your house journey. Good luck for the future. Gary Fear, Branch Manager, Butters John Bee

Valutata 1 stelle su 5

Don't provide important information

"For details of the leasehold, including the length of lease, annual service charge and ground rent, please contact the agent"

They have the information, why not display it for everyone to see, instead of waste my time having to phone up?

3 novembre 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.
Thank you

Valutata 5 stelle su 5

Many thanks

We express our gratitude to you for the professional, high-quality work throughout the purchase of the apartment at 77 Blagg Avenue. The entire purchase procedure was quick and stress-free for us. May God bless your bjb (Nantwich) and personally Charlotte Tomlinson with all the best , prosperity and many good clients . Tetyana Davies and family.

28 luglio 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi Tetyana. Thanks so much for the lovely review and the kind words about Charlotte. She is a superstar here and I'm delighted that you received such a great service. All the best in your new home and we trust you'll be happy there. Regards, Gary Fear, Branch Manager, Butters Jon Bee Nantwich

Valutata 5 stelle su 5

Excellent service from start to finish

This is the third time I've used Butters John Bee and like both previous occasions, Gary and Charlotte and the team have been responsive, helpful, friendly and always ensured the process went as smoothly as possible. I've purchased and sold via BJB, and would recommend them to anyone.

21 luglio 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi Terry. Many thanks for taking the trouble to leave such a lovely review for us. We're delighted that we have been able to help you for a third time and good luck with everything in the future. Regards, Gary Fear, Branch Manager Butters John Bee Nantwich

Valutata 5 stelle su 5

Very helpful - Would recommend

Very helpful, Charlotte ended up doing alot of the communication & chasing that our solicitors should have been doing. Always helpful, nothing was too much trouble.

9 giugno 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi and thank for leaving such a nice review for Charlotte. She's an asset to the branch and I'm delighted that she was able to help you. All the best in your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

Valutata 1 stelle su 5

3 months of a sale only at week 1 due to Butters

Aweful, Trustpilot has 3.6 reviews Crewe 2.6. I wouldn,t recommend Butters for Shared Ownership properties, they have caused a March to May sale only to be at the 1st week stage of applying. Advised me the buyers had past at the start, but hadn,t, 3rd month still haven,t. I gave them a months head start before my purchase. They haven,t completed the necessary proof after the 3rd month, caused stress beyond belief, ignored calls chasing, never returned my calls week after week, until I witheld my number then answered, incompetant ruining my sale, my purchase and created costs I wouldn,t have occurred if they had got their facts right, to leave my sale 3 months having done nothing, and the Manager never gets involved to apologise or put right. I even received an email one Friday night at 9pm after several weeks of the sale stating that they had taken my house off the market inbetween the sale, the next day Gary the Manager emailed ignore it it,s an error, no apology to the stress I had at 9pm. The Housing association said they dont send the correct ID or finances after the 3rd month Ive done in 2days my end for 4 houses. I've never known an estate agents like them. They have caused me hell. Their Alsager branch also ruined my mum's sale after 15weeks their Manager Amy on me chasing said "theres no rules on how long a property takes" rude, unhelpful and we are still in our houses due to them, it hasn,t affected them, just our lives. They focus more on all their annual leaves. I've cancelled a holiday and courtcase due to stress with this agent having to do their job for them, they charge ridiculous costs to previous agents before and incompetetant for 3x the costs. It,s due to my determination thats gained the Housing association,s support to get this Agent to get their act together, but they still even now have not, after 3x the chances of getting them to "simply supply the correct proof of stage 1 week 1"!!!! Everyone I,ve told what I,m going through are appauled.They are affecting the buyer aswell as the seller.

7 maggio 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.
Thank you

Valutata 5 stelle su 5

Excellent service

Excellent service, I couldn’t get to the office so Kristianne drove twenty miles to me to sort the paperwork out which was quick and easy.
Thank you

2 maggio 2023
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi,
Thank you for taking the time to leave us a great review about your experience with us and Kristianne from the Nantwich branch!

Valutata 5 stelle su 5

We have recently bought a property near Nantwich

We have recently bought a property near Nantwich from Butters John Bee, the whole team have been totally brilliant. So helpful and so responsive with any questions we have had, as a team they are so professional and knowledgable. They helped secure our purchase and we now have our dream retirement home, we cannot fault them and would highly recommend this team in the Nantwich office to any home buyer or seller.

1 dicembre 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Dear Lynne. Heavens, you're so kind and thanks so much. It's been a pleasure to work with you and we're so pleased we managed to find the perfect home for your perfect retirement. We know you'll love living there. home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

Valutata 1 stelle su 5

Mis-selling a property

I recently bought a share in a house in Nantwich. I was assured that there would be a shower screen on the bath and the shower head mounted above the bath. However, this is not the case so don't believe what you see in their brochure or if they show you a similar house as it will not be correct. Myself and my two neighbours were misled and mis-sold the properties, Extremely disappointed and quite angry

2 agosto 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi Keith, every effort is made to ensure that correct information is given at the time of viewing, however changes to specification items can be made at times by the developer at their discretion. When you viewed the property type you were interested in, we were able to show you round a plot that was built but was sold subject to contract to another buyer. At that point, the specification that you saw was what the developer was including in their build. Unfortunately, due to you buying off plan, the developer changed the specification without informing us. We understand your frustrations and I can assure you that we have not intentionally misled you. If the developer had made us aware of the change in specification, we would have informed you, but unfortunately this was something that was out of our control.

Valutata 2 stelle su 5

Slightly Unprofessional

Missed 2 appointments to view a property and when they eventually did turn up I felt rushed to look around. Quite Unprofessional from such a big company.

3 settembre 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.
Thank you

Valutata 1 stelle su 5

Awful from start to finish

Awful from start to finish, Gary the manager lied about issues with the property and was unhelpful to solve them.

5 agosto 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.
Thank you

Valutata 5 stelle su 5

Tarporley/Nantwich enquiry

I recently had enquired about potentially selling my home. Nantwich branch put me in contact with their Tarporley partner Felicity who was great in resourcing the information I needed on my house valuation.

I hope she gets the recognition she deserves for providing me the help I needed.

Thanks,

Luke

13 giugno 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Hi Luke. Really good of you to take the time to give such favourable feedback. Yes, Felicity is great and an asset to the BJB team. We're really pleased she has been able to help you. Good luck with your house move! Regards, Gary Fear, Branch Manager, Butters John bee Nantwich.

Valutata 5 stelle su 5

I would just like to thank Nicola Pike…

I would just like to thank Nicola Pike and Charlotte Tomlinson for their amazing work getting me towards my first home, they have been extremely helpful, I definitely would recommend.

24 febbraio 2022
Non scritta su invito
Logo di butters john bee - Nantwich Estate agents

Risposta di butters john bee - Nantwich Estate agents

Dear Seb. Thanks so much for taking the time and trouble to leave such a kind review. Both Nicola and Charlotte go the extra mile when trying to help and it's especially satisfying to help when it's your first home. We wish you all the best in it too! Regards, Gary, Branch Manager

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più