What an awful site. I’ve never had this much trouble trying to withdraw my winnings. Sent countless documents still not good enough now they want me to send a picture of myself holding my passport bec... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have signed up to other sites and deleted my account due to shocking customer service but butlers staff are a pleasure to speak to. I had an issue today and Denisa M sorted it straight out. Thankyou... Leggi di più
L'azienda ha risposto
Alina p. Was brilliant a shining star. In your operations of your site, very straightforward information. And I am very pleased, thank you very much. David mills
L'azienda ha risposto
Maxi M was spot on! Great help, understood the problem and guided me (in my own error to be fair) to sort the issue. Always helpfull!
L'azienda ha risposto
Dettagli dell'azienda
Butlers Bingo
Scritti dall'azienda
- Butlers Bingo brings you fun online bingo and casino games straight to you in the comfort of your own home. With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Butlers Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@butlersbingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informazioni di contatto
Regno Unito
- support@butlersbingo.com
- butlersbingo.com
3,9
Molto buono
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service
Theresa was great at sorting my issue out quickly and efficiently.
10 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi MISSZOEAVEYARD,
Many thanks for taking the time to leave a review. We are delighted that you were impressed by Theresa's Customer Support skills. She is a true professional and we will pass on your feedback to her.
Kind regards
The Butlers Bingo Team
Savannah
Savannah was very polite and very helpful to assist me with my enquiry today
9 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hey Peter,
Thank you very much for providing your positive Feedback. We are very pleased that Savannah was polite and helpful when assisting you. She is a valued team member!
Kind regards
The Butlers Bingo Team
James at Butlers Bingo
James at Butlers Bingo , was really helpful and made things easier with my account wich I'm greatfull of , customer service is a big importance and the nicer and more genuinely helpful and understanding they are the better , I had all the help I could get and I'm happy too had been assisted .
7 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hello Ashley.
Thank you so much for taking the time to leave us a review.
We are delighted that James was helpful in assisting with your query. Should you ever have any questions or queries kindly note that our Professional Customer Support Team are available 24/7 to help!
Kind regards
The Butlers Bingo Team
Amanda was Great….
Amanda was Great….. she sorted my query out within minutes
Thank you Amanda
4 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hey Billy,
Many thanks for your lovely review. We agree that Amanda is great! We will be sure to pass on your positive feedback.
Anytime you require assistance please feel free to give us a shout 😉️
Kind regards
The Butlers Bingo Team
Not true to what the state
Not true to what the state
The state withdrawals are processed within 24-48 hours
Withdrew my money fine 24 hours passed was told within that mu withdrawal would be put through and all of a sudden the requested my documents fine I send them across instantly short while after they were approved , contact numerous times being told my withdrawal would be processed today however no update has been given
I’ve only ever deposited £200 on this site there should of been no reason to request documents I’ve played on plenty casino where withdraw very large amounts and never asked for any verification
Fair enough I know every casino is different but why am I still waiting for my withdrawal if all my info has been approved !!!
They also put my deposit limit to £50 which is ridiculous
Won’t be playing again it’s a shame I really thought with reviews I woulndmt be putting bad reviews
2 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hello Aiesha,
Thank you for taking the time to provide Feedback.
So sorry that you did not have a better experience. We really do appreciate how frustrating the Verification Process can be and apologise, but we are, on occasion, due to regulation compelled to request these Documents.
This process can impact on the Withdrawal Process sometimes but we always strive to complete the entire process in as timely a manner as possible.
We really do hope that now this process is behind you, that you will kindly consider giving us another chance to show you just how fun and efficient we can be! Thank you.
Regards
The Butlers Team
Very good gambling website
Withdrawals always cam through within a few days if I ever did have an issue with it the customer service live chat was extremely helpful and explained the next steps I needed to take very well.
Very pleased with my experience on this site.
2 agosto 2025
Non scritta su invito
Risposta di Butlers Bingo
Hello James,
Thank you for your wonderful Feedback. We are so pleased that your are happy with your Experience on the Site!
Delighted that you found are Live Chat Team to be extremely helpful. They really do aim to please 😉️
Kind regards
The Butlers Bingo Team
This is one of the fairest sites I have used
This is one of the fairest sites I have joined had lots of nice wins quick payout better than most other sites I am very pleased unlike others if you win you go on and don’t win again not butlers they are fair and worth every penny
1 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Paula,
Thank you so much for your thoughtful review! We're thrilled to hear you're enjoying fair play, quick payouts, and a bit of luck too. At Butlers, we believe everyone deserves a fair chance—and it’s great to know that’s coming through!
Regards,
The Butlers Bingo Team
Risposta di Butlers Bingo
Hi Andy,
Many thanks for your review.
We are so pleased that you had fun and got all 3, keep up the good work!
Regards
The Butlers Bingo Team
Haven't won yet but Wade is a great…
Haven't won yet but Wade is a great person to help you if you need anything
22 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Sarah Louise,
Thank you so much for taking the time to leave a review.
We agree about Wade! He is very informative and friendly. We will pass on your kind words to him. We hope that your luck improves and your winning streak begins!
Regards
The Butlers Bingo Team
Good
Joined tonight easy site to use and I had good experience as won quite a fair bit money by depositing £10 with welcome bonus. Withdrawal process is 24 hours from butlers bingo as told by chat advisor who answered straight away. Not a lot of games to choose from compared to other casino/bingo sites but still good choice.
21 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hello Sarah,
Welcome to our Site & many thanks for your positive review!
We are so pleased that you have some winnings to collect, well done 😉️ Should you ever have a question or query please feel free to reach out to our Customer Support Team, we are available 24/7 and will happily oblige in assisting you.
Have a great day & take care!
The Butlers Bingo Team
Amazing quick response
I was really impressed with the quick and easy live chat, Amanda was extremely helpful and helped me understand the process of 1st withdrawal. Also managed to put my mind at ease about my bonuses
18 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hello Emma,
Thank you so much for your lovely review. We are so pleased that Amanda could assist you with you enquiry.
Please feel free to contact our Support Team anytime that you have a question we are on hand 24/7 and will gladly assist you!
Lots of luck!!
The Butlers Bingo Team
problem…sorted
Teresa was able to sort out a problem very quickly. She was very quick with coming on to the chat as well, so didnt have too long to wait
15 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Julie,
Thank you for your kind words! We're so pleased to hear Teresa was able to assist you promptly and efficiently. We'll be sure to pass along your lovely feedback.
Regards,
The Butlers Bingo Team
Dealt with Rachel today she was a star…
Dealt with Rachel today she was a star customer service was above the rest x
14 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Roxie,
Thank you for your patience, and for the lovely feedback! We're thrilled to hear Rachel turned things around and gave you service that stood out—she’ll be so pleased to hear this! ✨
Regards,
The Butlers Bingo Team
Fast answer to my problem
Theresa was polite and got the answer I needed with no fuss
7 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Denise,
Thank you for your kind words. We're delighted to hear that Teresa was able to assist you efficiently and courteously — we'll be sure to pass along your appreciation
Regards,
The Butlers Bingo Team
HELPFUL
I joined, i needed help,Teresa very quickly came to my assistance, and sorted my query very quickly she was also a very friendly, nice lady.
7 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Christina,
Thank you for the lovely feedback! We're so glad Teresa could assist you quickly and kindly — we’ll be sure to pass on your kind words to her!
Regards,
The Butlers Bingo Team
Good service
The customer service is excellent 👌 any issues what so ever dealt with instantly and the site itself is Fantastic 💯s off games spoilt for choice
5 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Michelle,
Wow — what a fantastic review! We're thrilled you’re enjoying the site and that our support team is hitting the mark. Thanks for the love!
Regards,
The Butlers Bingo Team
Brilliant! clear, quick and caring
Awesome so helpful and super quick yo resolve issues
5 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Dpudpu,
Awesome to hear — and even better that we could help quickly! Thanks for the great feedback!
Regards,
The Butlers Bingo Team
*****do not use this site******
do not use this site long payout times still waiting on mine and the slots are very low rtp and dont play. plus a bad variety of game providers
4 luglio 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi Harrison, thanks for your feedback. We're sorry to hear about your experience. Our team is always working to improve payout times and expand our game selection. If you're still waiting on a withdrawal, please reach out to support so we can help.
Regards,
Butlers Bingo
Rachel was a massive help she is an…
Rachel was a massive help she is an absolute star 😊
30 giugno 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi David,
Thank you for your kind words. We’re delighted to hear Rachel was such a great help—she truly is a star, and we’ll be sure to pass along your lovely feedback!
Regards,
The Butlers Bingo Team
I chatted with thresea she was fast…
I chatted with thresea she was fast friendly and sorted my query in 2 minutes great site
29 giugno 2025
Non scritta su invito
Risposta di Butlers Bingo
Hi There,
Thanks so much for your lovely feedback! We're thrilled to hear Theresa was fast, friendly, and helpful — we’ll be sure to pass on your kind words!
Regards,
The Butlers Bingo Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.