Business Fly Recensioni 

185
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We have been using business fly for last few times of our journey. Excellent. Outstanding service by Robin , he could not have been more helpful . He is very approachable, friendly and supporti... Leggi di più

Valutata 5 stelle su 5

We are first time customers with Business Fly and will now be longstanding customers . Outstanding service by Sumit , our travel advisor , he could not have been more helpful . He was an absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had an excellent service provided by Sumit. He was prompt in responding and communication was spot on. He found us different options for the dates/routes we wanted and eventually got us business cla... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed a flight to New Zealand really quickly due to my unwell Dad, and Sumit was so patient and looked at every avenue to get me there as quickly as possible… on a Sunday afternoon. I fly out tom... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(185)

76 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Business Fly exceeded my expectations…

Business Fly exceeded my expectations with their exceptional service! Booking my flight to India was seamless and hassle-free. Their team was responsive, knowledgeable, and accommodating. Highly recommend Business Fly for all your travel needs! Thanks to Robin!

13 dicembre 2024
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Risposta di Business Fly

Dear Binal,

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Business Fly exceeded your expectations and that your booking to India was seamless. It’s great to know that Robin and our team were able to provide the responsive, knowledgeable service you were looking for. We truly appreciate your recommendation and look forward to assisting you with all your future travel needs.

Safe travels!

Best Regards
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Big up to Robin Smith

Robin was very helpful.
He showed willingness to assist me.
He ensured that my query was resolved within few minutes.
He is very knowledgeable of his job and is not afraid to ask questions if he does not have enough information on the subject.

9 dicembre 2024
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Risposta di Business Fly

Dear Mercy,

Thank you for your kind feedback about Robin. We are so glad to hear that he was able to assist you effectively and resolve your query in such a timely manner. Robin’s dedication to providing excellent service and his willingness to ask the right questions when needed truly reflect his professionalism and expertise.

We greatly appreciate you taking the time to share your experience, and we’ll be sure to pass along your positive comments to Robin.

If you need any further assistance, please feel free to reach out.

Best regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

I used Business Fly for the first time.

I used Business Fly for the first time this week to book a flight to the States. I was really impressed and Rob managed to find me a Premium Economy flight at the same price other airlines were charging for an economy flight. I will definitely use them again as he was lovely and made you feel valued as a customer.

4 dicembre 2024
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Risposta di Business Fly

Dear Davina,

Thank you so much for your kind feedback! We're thrilled to hear that your experience with Business Fly exceeded your expectations. Rob is indeed a star, and we're glad he could find you such a great deal on your Premium Economy flight. It’s fantastic to know you felt valued and well taken care of.

We truly appreciate your trust and look forward to assisting you with your future travel plans.

Best regards,
Customer Support
Business Fly Team

Valutata 5 stelle su 5

Outstanding service

Sam was outstanding in terms of his service and availability to answer questions. I must have phoned him 10 times. Each time he was patient and clear in his answers. He also found me tickets that were considerably cheaper than I could find elsewhere, Highly recommended.

30 novembre 2024
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Risposta di Business Fly

Dear Andrew,

Thank you so much for sharing your experience with us! We're delighted to hear that Sam provided such outstanding service and was always available to assist you. It's great to know that his patience and clear answers made a positive impact, and we're thrilled he was able to find you such great value on your tickets.

We truly appreciate your recommendation and look forward to helping you with your future travel needs!

Best regards,
Team Customer Support
Business Fly

Valutata 5 stelle su 5

Robin was very sufficient and he got me…

Robin was very sufficient and he got me the right deal price wise and airline I am really happy

29 novembre 2024
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Risposta di Business Fly

Dear Claire,

Thank you for your feedback! We're so pleased to hear that Robin was able to find you the perfect deal, both in terms of price and airline. It's great to know you're happy with your experience.

We appreciate your trust in us and look forward to assisting you with your future travel needs!

Best regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Unexpected Changes: Worry-Free

Our flight was rescheduled and Robin got in touch straight away with an alternative and took care of all the changes. It was really pleasant that I didn't have to worry or stress about flight changes!

Thanks so much Robin :)

24 ottobre 2024
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Risposta di Business Fly

Hi Rosie,

Thank you for your kind words! We’re so glad to hear that Robin was able to assist with the flight changes and make the process smooth and stress-free for you. We truly appreciate your feedback and are always here to help whenever you need us.

Thanks again for choosing us, and we look forward to assisting you in the future!

Best regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Robin was extremely helpful

Robin was extremely helpful in getting me a good deal for a South African flight and although there was a bit of a blip, I believe he did his best and what happened was out of his control.

10 ottobre 2024
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Risposta di Business Fly

Dear Joanna,

Thank you for your understanding and for sharing your feedback. We're glad to hear that Robin was able to help you secure a good deal for your South African flight. We always strive to provide the best possible service, and we truly appreciate your patience when things didn’t go as smoothly as planned.

If there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Best Regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Professional, responsive and great customer service

I was looked after by Robin and Sam who searched for a last minute flight from London to New York and they were able to hold a really fair price and sort out my hotel accommodation. Professional, responsive and customer centric caring. I appreciate their service.

18 ottobre 2024
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Risposta di Business Fly

Hi Susan,

Thank you so much for your kind words! We're so glad to hear that Robin and Sam were able to assist you with your last-minute flight to New York and hotel accommodation. It’s great to know their professionalism and customer-focused approach made a positive impact on your experience.

We truly appreciate your feedback and look forward to assisting you again in the future!

Best Regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Robin was amazing and very patient when…

Robin was amazing and very patient when I booked my tickets. He gave me options, kept me informed and accommodated my awkward dates. Very happy with the service I received.

15 ottobre 2024
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Risposta di Business Fly

Dear Sharon,

Thank you so much for your wonderful review! We're so glad to hear that Robin was able to accommodate your needs and make the booking process smooth for you. It’s great to know you were happy with the service! We truly appreciate your feedback and look forward to helping with your future travel plans!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Robin was amazing from start to finish…

Robin was amazing from start to finish of the booking process. He knew all along I'd book with him. I can't thank him and his lovely manner enough.😃

4 ottobre 2024
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Risposta di Business Fly

Dear Emma,

Thank you for your kind words! We’re so happy to hear that Robin made your booking process smooth and enjoyable. It’s great to know his helpfulness and friendly manner made such a positive impact. We truly appreciate your trust and look forward to assisting you again in the future!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

HAPPY CUSTOMERVery very happy with the customer…

Very very happy with the customer service from Robin Smith. Travelling with my granddaughter he pulled out all the stops to ensure we got a great quote. Thank you Robin for your patience throughout the whole process. I will definitely use you again.

2 ottobre 2024
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Risposta di Business Fly

Dear Pauline,

Thank you so much for your kind words! We're thrilled to hear that Robin went above and beyond to ensure you got the best deal for your trip with your granddaughter. His patience and dedication are exactly what we aim for, and we’re so happy it made a difference for you. We look forward to assisting you again in the future! Safe travels!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Recommendable customer service by…

Recommendable customer service by Robin. He even bothers himself to give the customer a voice call to give some informations which can be sent thru text. A wow-factor indeed. Well done. Kind regards.

25 settembre 2024
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Risposta di Business Fly

Dear Ruel,

Thank you so much for your kind words! We're thrilled to hear that Robin went above and beyond to provide exceptional service, even taking the time for a phone call when he could’ve just sent a message. We really appreciate your feedback and are glad to know his efforts made a difference. Thanks again, and we look forward to helping you with any future needs!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Quick and helpful

3 settembre 2024
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Risposta di Business Fly

Dear Rosie,

Thank you for your feedback! We’re glad to hear you had a quick and helpful experience. If you need anything else in the future, feel free to reach out!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Good service

Hi, I dealt with Robin on a flight to the US. I was at work and I was trying to book my flights. Robin kept me informed via Whatsapp every step of the way.
Thanks
R. DuPrie

4 settembre 2024
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Risposta di Business Fly

Hi R. DuPrie,

Thank you for sharing your experience! We’re so glad to hear that Robin kept you informed throughout the booking process and made it easy for you, even while you were at work. We truly appreciate your feedback and look forward to assisting you again in the future! Safe travels to the US!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

I dealt with Robin who was very patient…

I dealt with Robin who was very patient and helpful looking at various options for me to get the best deal.
I travel to WA frequently and will definitely use the company again and recommend to family and friends.
Thank Robin.

30 agosto 2024
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Risposta di Business Fly

Dear Carol,

Thank you so much for your kind words! We’re so glad to hear that Robin was able to assist you with finding the best deal and that his patience and helpfulness made a difference. We really appreciate your trust in us and your recommendation to family and friends. Looking forward to assisting you with your future trips to WA!

Warm regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Sam was very helpful and courteous

Sam was very helpful and courteous, and accommodated mt wishes as far as was possible. Good price and prompt helpful service. Thanks.

17 luglio 2024
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Risposta di Business Fly

Dear Customer,

Thank you for your kind feedback! We're so glad to hear that Sam was able to assist you and accommodate your wishes. It’s great to know that you were pleased with both the service and the price.

We appreciate your trust in us and look forward to assisting you again in the future!

Best Regards,
Team Customer Care
Business Fly

Valutata 5 stelle su 5

Alec provided an excellent service..he…

Alec provided an excellent service..he has been very patient , helpful and provided an excellent deal.
Thanks Alec

4 giugno 2024
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Risposta di Business Fly

Dear Mr. Bajaj,

Thank you for your kind feedback! We're so glad to hear that Alec provided you with excellent service and helped you find a great deal. We’ll be sure to pass along your thanks to him. If you need any further assistance, don’t hesitate to reach out!

Warm regards,
Team Customer Care
Business Fly

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