Builderscrack.co.nz Recensioni 

739
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Really easy to use, especially matching suitable tradies for the job. This helped to narrow down local tradies. Also good to see how many completed jobs were done by each match. I opted for the three... Leggi di più

Valutata 5 stelle su 5

Builders Crack is a great service. System is easy to use and understand. Help desk responds quickly to enquiries, nothing is a problem. Would and do, recommend to all.

Valutata 5 stelle su 5

The easy, fast, helpful contact with David to get the job done quickly allowed the painters and plasterer Lawrence to complete the work under what could have been trying circumstances for which I am t... Leggi di più

Valutata 5 stelle su 5

Great to connect me with tradies available soon for small jobs that need doing promptly where we don't already have a regular provider. Carpentry work just completed was done well by nice guy. Indic... Leggi di più

Dettagli dell'azienda

  1. Società di networking aziendale
  2. Carpentiere
  3. Costruttore di terrazze
  4. Elettricista
  5. Idraulico

Scritti dall'azienda

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

739 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(739)

171 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great website

Great website. Easy to use and quick results. Only used twice but excellent both times

3 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Disappointing Response to Serious Complaint

After leaving an honest review for a tradie I used, I received a call from the tradesman who directed racial abuse at me, telling me to go back to where I came from, which was on speaker phone and heard by my wife and daughter. I reported this to Builderscrack with full details and proof of the call time. Their response? Because the tradesman gave a different story and I didn’t have a recording, they refused to act.
Their “zero tolerance” policy is a sham. Builderscrack protects tradies, not homeowners.

7 settembre 2025
Non scritta su invito
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Risposta di Builderscrack.co.nz

Hi Craig,

I’m really sorry to hear about your experience. No one should ever be spoken to in that way, full stop.

I know you didn’t get the outcome you’d hoped for, and I understand how frustrating that must feel.

Through our investigation, we heard two conflicting accounts and without any records, it wasn’t possible to confirm one version over the other. What we have done is log your complaint on the tradie’s account and reinforced our Code of Conduct with them. If we receive another report, that would give us grounds to take the stronger action you’ve suggested.

We’ve removed accounts in the past without question when it has taken place on the Builderscrack platform, and that’s when we’re able to apply our zero-tolerance policy.

Thanks again for raising this with us. Your complaint matters and has been taken seriously. Please reach out to our Support team if you have any further questions.

Regards, Rach @ BC

Valutata 1 stelle su 5

This website is complete bullshit they…

This website is complete bullshit they get you to subscribe to a plan and buy tokens . If you use your tokens to quote a job and the owner of the job doesn’t use you ?, you still lose those tokens that you spent . Also the token prices are ridiculous. $100 for 100 tokens , most jobs are maybe between 50 and 100 tokens . The homeowner can just pick your brains for a quote and muck you around and then if they choose not to use you, you lose those tokens. There is no refund and no security for the tradie . The homeowner doesn’t get penalised for mocking us around and wasting our time . If you are someone who just started a business and you want to use Builderscrack? , I 100% advise you to not waste your damn time and hard earned money with this website like I have .

20 settembre 2025
Non scritta su invito
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Risposta di Builderscrack.co.nz

Hi Selau, thanks for your feedback. I’ve requested your info via Trustpilot so we can take a closer look at your account.
Cheers,
Rach @ BC

Valutata 1 stelle su 5

an absolute rip off

1 settembre 2025
Non scritta su invito
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Risposta di Builderscrack.co.nz

Hi Andres, I can see you’re currently on our $1 promo plan — doesn’t get much cheaper than that! But in all seriousness, I’m guessing you’re referencing your previous invoice. Our Trade team has tried giving you a call a couple of times to touch base and see how we can help.

If you’re not seeing value right now, you could try tweaking your intro notes. Personalising them shows you’ve read the job description and looked at the photos, and this small change can help you stand out and get connected on more jobs.

The team will reach out again tomorrow if you’re keen to continue. If not, thanks for your time on the platform — we wish you all the best. Cheers, Rach @ BC

Valutata 5 stelle su 5

Helpful support team!! Thank you!

Helpful and friendly support team, quickly resolved any issues I had and were as fast as you can get for replies. Much appreciated, thank you!

28 agosto 2025
Non scritta su invito
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Risposta di Builderscrack.co.nz

Hi Hayden, thanks for your feedback. I can see Holly from our Support team has been in touch to confirm we've deleted those files & to help get you up and running with verification. We've passed on your feedback to our team re functionality too! Cheers, Rach @ BC

Valutata 3 stelle su 5

Creating a job was easy but terminology was confusing

It was easy to create a job and upload pictures. And Builderscrack gave a good explanation of the sort of details that would improve the chance of getting the job picked up.

However, I found the terminology on the site confusing and I couldn't find a glossary or explanation of the terms.

On my first (and to date, only) job I saw a tradesman had taken interest in the job a few hours after it was posted. However, the tradesman was labelled as "Stopped Chasing". Did that mean they'd had second thoughts and decided not to apply for the job? Or did it mean I didn't get back to them fast enough, so I was the one considered to have "stopped chasing"?

The job was also labelled as "Dropped". Did that mean Builderscrack had cancelled the job for some reason? Or was it something to do with the tradesman, perhaps declining the job?

I looked through the help and couldn't find explanations of these terms. As I hadn't posted any jobs before (or since) I have no point of reference to compare to, to get an idea of what the terms mean.

1 agosto 2025
Non scritta su invito
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Risposta di Builderscrack.co.nz

Hi Simon, I'm glad to hear posting a job was easy! I’ve passed your feedback on to our product team. It's timely, as there were already changes underway to improve the terminology and update the visual interface. This confirms the need for it! 😄 We’ll also be adding clearer on-page help so you don't have to go digging for help. Next time you post a job, you’ll find it much clearer. Cheers, Rach @ BC.

Valutata 5 stelle su 5

Great service

Great service. This put me in touch with trades people who were available to do the job without me having to call numerous people who may not be interested in doing my job.
Also it is understood that I will get quotes which gave me choices.

19 agosto 2025
Non scritta su invito

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