In call they claim it’s mentioned visa requirement for Oman muscat but initially booking there is no such information this is displayed after payment once issued the ticket It’s also one kind of... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
In call they claim it’s mentioned visa requirement for Oman muscat but initially booking there is no such information this is displayed after payment once issued the ticket It’s also one kind of... Leggi di più
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Dear BudgetAir Support, I requested a name correction for two passengers, but the names have still not been corrected. It has been several days, and I have not received any update. Kindly process... Leggi di più
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budget air saved me some money rather than booking directly at airline website - especially for international travel in less than a month. Everything worked great - the ticket confirmation, the paymen... Leggi di più
L'azienda ha risposto
Truly Budgeted compare to all other websites. Till checkout payment no extra charges opted until you require extra addons. Easy navigation till getting the tickets. Great!!
Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
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Risposta di BudgetAir.in
I didn't get the ticket immediately.. there was no pdf emailed, i had terrible anxiety that this was some shady website and my money would go away. I went to the accounts page and I could still not get the pdf

Risposta di BudgetAir.in
Even though it mentioned as 96hours for ticket confirmation, I received in an hour of making the payment.

Risposta di BudgetAir.in
Simple and efficient booking experience. However the customer contact numbers are not reflected in the e-ticket.

Risposta di BudgetAir.in
Did not get details of the flight
Customer service is horrible...chat is long time waiting..and no calls available

Risposta di BudgetAir.in
I booked a flight through BudgetAir, but right after confirming the booking I found the exact same flight, same airline, same fare class, available for around ₹800 less directly through the airline.
I would appreciate if BudgetAir could review this and offer a price match, partial refund for the difference. I chose your platform expecting competitive pricing, so this was disappointing to discover immediately after payment.
Please look into this and advise on possible resolution.
Air india rate - 11336
Budget air - 12081

Risposta di BudgetAir.in

Risposta di BudgetAir.in
Booking process was quick and smooth. Ticket was issued right away.

Risposta di BudgetAir.in
The airline made a mistake during booking my ticket. They didn’t add a space between my first and second name.
I had to reached out to customer support multiple times on how to fix the issue but they just put me on hold or wouldn’t respond.
After multiple weeks of emailing, spending hours on the chat box [not kidding, I was on queue for a whole day], they said they can resolve the issue if I pay more. They had their charges are well as the airline charges on top of it.
When I mentioned I will not pay for a mistake done by BudgetAir, they forcefully close the chat on me. So far no resolution by BudgetAir.
Part 2-
After the last episode and very useless reply from BudgetAir on my review, they have made an even bigger blunder on their part. They have changed my whole passenger name on the ticket to my father’s name. Now there are two tickets in my father’s name and none in mine.
My travel date being 6th of July, I still haven’t received a response from BudgetAir or a resolution in sight. They push the blame to the airline initially and finally to me for the changes made without any authorization.
With less than a week for travel and as I have to travel due to a medical emergency, they will not provide me a resolution or refund so that I can make alternative travel plans on my side.
I have chased multiple times via emails, chats. The customer being is very rude and say they can’t help me and forcefully close the chat after just blaming me for their mistake.
They say it’s my mistake but when I ask them for evidence, they cut the chat forcefully. I have all evidence that this BudgetAir’s mistake.
Since I have booked via BudgetAir, with the email ID and mobile number provided on the airline ticket are of BudgetAir, I can’t even reach out to them on my side.
I am fed up of reaching out multiple times, instead of giving smart replies on my review. It would be very helpful if you could actually refund me so that I can go ahead with my travel plans.

Risposta di BudgetAir.in
The price doesnt increase like mmt and go ibibo, im have been using this from past few years never gave me any trouble

Risposta di BudgetAir.in
Simple and easy to book, and good information about reasonable price flights.

Risposta di BudgetAir.in
It's good and I got very reasonable fare price booking for my London destination

Risposta di BudgetAir.in
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