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Valutata 5 stelle su 5

I LOVE my Bruvi! I bought before it was on the market and was so excited when I received it! I love the fact that the pods are 100% biodegradable, I can just throw them in my trash with ZERO guilt. Th... Leggi di più

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Valutata 1 stelle su 5

Avoid the Bruvi coffee machine. The coffee tastes like plastic, the app rarely connects, and it’s not even clear when purchasing that you’re signing up for a recurring pod subscription. Huge regret bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received a Bruvi brewer as part of a pilot program for testing and I am blown away. Not only for its beauty, but because of the fact it really makes coffee shop quality coffee, espresso, cold brew,... Leggi di più

Valutata 5 stelle su 5

Before Bruvi, I was ready to give up on home brewers. I was tired of the weak and watered-down coffee from my kurig and I was convinced that pods could never beat traditionally brewed coffee. But Bruv... Leggi di più

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Dettagli dell'azienda

  1. Fornitore di macchine da caffè
  2. Torrefazioni

Scritti dall'azienda

Exceptional coffee, made easy. Bruvi is a breakthrough brewing system that completely reimagines the single-serve coffee experience. With patent pending brewing technology, Bruvi offers remarkably tastier coffee –-hotter, stronger, smoother with noticeably less bitterness –- the ability to brew seven different beverages and an innovative, responsible pod disposal option, all with single-cup convenience and a beautifully designed brewer. Bruvi makes filter coffee, true espresso and Americanos, cold brew (the first from a single-serve system) and more —so users can declutter their kitchen countertop and display a single, stylish brewer.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,2

Tutte le recensioni

(33)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I LOVE my Bruvi

I LOVE my Bruvi! I bought before it was on the market and was so excited when I received it! I love the fact that the pods are 100% biodegradable, I can just throw them in my trash with ZERO guilt. The coffee is delicious and there are many options.

12 maggio 2026
Non scritta su invito
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Risposta di bruvi.com

Hi Tiffany, thanks so much for taking the time to share your Bruvi experience. We're glad to have you as part of the Bruvi community.

Valutata 5 stelle su 5

Bruvi Support Team Terrific

The Bruvi support team was terrific...replacing a machine with a broken "Start" button without hesitation...More than pleased with this customer friendly response

23 marzo 2026
Non scritta su invito
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Risposta di bruvi.com

Hi Marc, We appreciate you taking the time to share this and so glad our Customer Care team was able to get you brewing again with Bruvi!

Valutata 1 stelle su 5

Avoid the Bruvi coffee machine

Avoid the Bruvi coffee machine. The coffee tastes like plastic, the app rarely connects, and it’s not even clear when purchasing that you’re signing up for a recurring pod subscription. Huge regret buying this machine.

1 febbraio 2026
Non scritta su invito
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Risposta di bruvi.com

Hi Luke, I'm sorry to hear that your Bruvi experience didn't meet your expectations. For a new brewer, we recommend brewing some clean water a few times to help address any off tastes. Our Customer Care team at hello@bruvi.com can also help you with that. And to clarify, we sell the Bruvi Bundle as well as a Subscription Bundle. The latter offers a reduced price in return for signing up for Auto Delivery and requires purchase of 12 boxes of B-Pods. It sounds like you purchased the latter. All brewer purchases have a 60 day return window. If you don't want to continue your B-Pod subscription commitment, our team can advise on your payment options. Please contact us at the email address above and we will be happy to assist you.

Valutata 5 stelle su 5

Truly wonderful team and great coffee

Truly wonderful team and great coffee. We've been so pleased with our Bruvi experience -- the machine is easy, functional, and makes a great cup of coffee. And, to top it off, they have a great customer care team. Would recommend a thousand times over!

20 gennaio 2026
Non scritta su invito
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Risposta di bruvi.com

Hi Rachel, Happy to hear of your great experience with Bruvi. We appreciate you taking the time to share this feedback!

Valutata 5 stelle su 5

AMAZING coffee maker!!!

I was shopping for a new coffee maker to replace my Keurig that was over a decade old and ran across Bruvi. I read reviews and how it works and thought, ok, this is cool so I bought it and to my surprise it was and IS really nice and worth the money. You cannot use K cups but they offer a basket similar to what Keurig offers. The model I bought came with 20 of their pods. I tried the app and brewed a cup from my phone. Definitely 100% recommend!!!

27 agosto 2025
Non scritta su invito
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Risposta di bruvi.com

Hi Aaron, Thanks for being part of the Bruvi community and for sharing your experience. Good to hear that the reusable pod works for you though we also invite you to sample all of the B-Pod coffee, espresso and matcha options we offer!

Valutata 5 stelle su 5

I love my Bruvi coffee machine

I love my Bruvi coffee machine. I use it every day for espresso or coffee. I often use the hot water feature as well. I love the app and the simplicity of this single-service machine. How did I live without this in my life? Thank you, Bruvi for making coffee great again!

2 aprile 2025
Non scritta su invito
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Risposta di bruvi.com

Thanks for sharing your experience. So happy to have you in the Bruvi community!

Valutata 5 stelle su 5

Epic coffee machine

Epic coffee machine! I’ve gone through A LOT and none have features like this one. Big plus- the features don’t glitch and are super simple to use! Just a push of a button and you got your super fancy and personalized coffee 🙏

3 aprile 2025
Non scritta su invito
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Risposta di bruvi.com

Hi Michelle, we appreciate you taking the time to share this feedback and glad you're enjoying Bruvi!

Valutata 5 stelle su 5

I had an amazing experience with Bruvi

I had an amazing experience with Bruvi! The customer service was truly stellar—thoughtful, responsive, and genuinely invested in customer satisfaction. Leana was especially helpful and went above and beyond when I needed assistance, keeping me updated all along the way. In a crowded coffee market, Bruvi is a rare gem, delivering both exceptional quality and a personal touch. As far as pods go, my favorite has been Black Onyx. You’d be missing out if you didn’t give them a try!

1 aprile 2025
Non scritta su invito
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Risposta di bruvi.com

Hi Tim, Thanks for taking the time to share this feedback. Glad to hear that Leana was so helpful. Our Customer Care team is here to help ensure you have a great experience with Bruvi. LAMILL Black Onyx is a best seller for sure and we invite you to sample all of our coffee and espresso options. More coming soon!

Valutata 5 stelle su 5

Customer service was top notch

Customer service was top notch. Gotta bad batch of pods and they rectified it in short order. That is how you do it. Love the product. Love that I a make Americano's. Great machine.

11 novembre 2024
Non scritta su invito
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Risposta di bruvi.com

Hi Chad, thanks for taking the time to share your experience. We appreciate the opportunity to correct the problem and hope you continue to enjoy Bruvi for a long time to come!

Valutata 5 stelle su 5

Stand by the product

I really liked my Bruvi and the options it provided, but we were having an issue with it and they did everything possible to make sure we were taken care of. It is freaking that a company stands behind their product like this!

4 marzo 2024
Non scritta su invito
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Risposta di bruvi.com

Hi Jason, Forgive the tardy reply but we really appreciate you taking the time to share your experience. Glad our Customer Care team was able to get you Bruvi again!

Valutata 5 stelle su 5

Bruvi is my favorite!

The Bruvi coffee maker is a really innovative product. The design is visually appealing and it's easy to use. There's a delicious broad range of coffee flavors to choose from. I love coffee, own a few brewing machines, and Bruvi is by far my favorite!

3 novembre 2023
Non scritta su invito
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Risposta di bruvi.com

Hi Ray, Thanks for taking the time to share your feedback. We're thrilled that Bruvi has become your favorite way to brew coffee.

Valutata 5 stelle su 5

The low acid brew option has enabled me…

The low acid brew option has enabled me to enjoy coffee regularly again. On top of that they have awesome choices for coffee. Looking forward to the tea options as well. I use it every day sometimes multiple times a day that’s the best feedback I can give.

2 novembre 2023
Non scritta su invito
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Risposta di bruvi.com

Thanks John, we're so pleased that Bruvi is working well for you. Tea options are in development and look for more coffee B-Pods soon too!

Valutata 5 stelle su 5

Bruvi has options

I haven't had my Bruvi long and I don't drink coffee every day, but I sure enjoy the quickness of it and also the fact I have options, like hot water for my tea. It is a very neat and clever machine.

2 novembre 2023
Non scritta su invito
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Risposta di bruvi.com

Hi Joy, thanks for sharing this feedback. It's so helpful to hear what customers are enjoying about Bruvi.

Valutata 5 stelle su 5

I love my Bruvi

I love my Bruvi! I used to spend a ton of money each day on a latte. I don't do dairy, so it was over $6/day it was getting annoying. Now with my Bruvi and a $35 milk steamer I can recreate a better latte/mocha at a fraction of the cost!

2 novembre 2023
Non scritta su invito
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Risposta di bruvi.com

Thanks for taking the time to share this feedback Marie. We agree that Bruvi can save you both time and money, and we're so happy that you're enjoying your daily lattes and mochas with us.

Valutata 1 stelle su 5

Impressive Machine- Lousy Coffee

Impressive machine, lousy coffee! I tried most of the B-Pods available for the Bruvi machine and I was very disappointed. The Coffee tastes almost like plain water. The fact that Bruvi does not offer the option of 4 Oz cups (which Keurig does), contributes to the coffee-water ratio issue. I just ordered a reusable pod, and I'll test it with my own coffee.
Another issue is the slow shipping method; it took 11 days for the machine to arrive. Bruvi charges double the price (or more) than similar machines, yet they choose the cheapest/slowest shipping method. (At least give the customer an option of paying for faster shipping).

11 ottobre 2023
Non scritta su invito
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Risposta di bruvi.com

Hello Doron, Thanks for taking the time to share your feedback. We're sorry to hear you haven't found a coffee that you enjoy. Many customers who prefer strong coffee enjoy one of our dark roasts, such as our Wonderland Coffee Route 66 or Spellbinder French Roast. You are correct that the smallest cup size we offer for brewing coffee is 6oz. After considerable testing, our coffee team determined the cup sizes that we believe offer the best tasting product. Did you also try the Stronger button, which adjusts the amount of water to coffee? Hopefully you will find the reusable pod and another coffee of your choice will work better for. you. Finally, our standard shipping carrier for free shipping of our brewers is typically UPS. Their shipping time varies according to distance from our Southern California warehouse, but typically is within no more than 7-10 days. We do offer expedited shipping for the brewer, at a cost to customers. We also sell select varieties of our coffees on Amazon, so for Prime customers, you can take advantage of their speedy shipping.

Valutata 3 stelle su 5

Return shipping not covered

Update: Bruvi did offer to get a discounted shipping label for me, which was about $42 instead of nearly $100, which was nice.

I still think the return policy should be more obvious, especially since it's so expensive to ship. But they did help, so I changed my rating.

I bought Bruvi as a gift, and the recipient cannot use it. Unfortunately, Bruvi doesn't offer return shipping, so I have to choose whether to return it and pay nearly $100 to ship it back, or I can give it away (or try to sell it for local pickup). I understand they say they can't afford to pay return shipping, but if they aren't going to do that, perhaps they should make buyers aware in an obvious way before taking their money for a $400 machine.

3 ottobre 2023
Non scritta su invito
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Risposta di bruvi.com

Hello Helen, We're sorry to hear you're disappointed in our return shipping policy. As you know, when you purchase Bruvi, we do provide free shipping. We also offer free shipping on all purchases over $59. Like our competitors and many other companies, we do not pay for shipping on returns. As a small company, we simply cannot afford it. Our return policy is provided on our website. At the bottom of every page, there is a link that says Returns & Exchanges, and our Customer Care site details all of our policies. Recognizing that shipping on our brewers can be pricey, our Customer Care team can work with you to provide a shipping label and deduct that cost from your refund amount. We hope you can either find someone to enjoy the brewer or else please contact our team again at hello@bruvi.com if we can help you further.

Valutata 5 stelle su 5

A great coffee machine

A great coffee machine. Brews quickly and allows you to customize in many ways. Lots of favor choices. Very happy customer.

14 luglio 2023
Non scritta su invito
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Risposta di bruvi.com

We love happy customers! So glad you're enjoying Bruvi. Thanks for taking the time to share your feedback.

Valutata 5 stelle su 5

Best coffee maker ever

Best coffee maker ever! I use it everyday ...the coffee choices taste amazing! You must get one!!

10 agosto 2023
Non scritta su invito
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Risposta di bruvi.com

Hi Sean, So glad you're enjoying Bruvi! Thanks for taking the time to share your feedback. It's so helpful.

Valutata 5 stelle su 5

This is a very unique coffee maker

This is a very unique coffee maker. Good engineering and options, as well as smartphone capabilities . The coffee pack has great variety and a clean smooth taste that wakes up my brain. And the sale price was the icing on the cake..

27 luglio 2023
Non scritta su invito
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Risposta di bruvi.com

Hi Jun! Thanks for sharing your feedback. We love that you're enjoying Bruvi.

Valutata 3 stelle su 5

Pod delivery ..... urgh.

This is an update to my previous 5 star review for Bruvi. After really loving this machine and using it , I went to reorder pods. I assumed they delivered pods really quickly like Nespresso ( almost overnight with a carrier ) but they do not. Your only option for pod delivery is USPS which like the worst carrier ever in my area. Theft is rampant. When I tried to reach CS about this , no one answered the phone ( bad ) and I had to email and ask if there was a different carrier I could pay for that was faster and actually reliable. Fed Ex ? UPS ? 3 days later I got an email that told me I could " call my Post Office " and ask for doorstep delivery of my order. This my friends , divides the men from the boy in terms of top shelf anything ( products ). Can you get overnight delivery ? In this case , for a very expensive machine that uses an exclusive pod , they only ship via unreliable dinosaur USPS. Additionally , they rely on Zen Desk for sloppy customer service. Bummer. I looked on Amazon was was able to get same day shipping of pods through them. Is Bruvi shipping pods through Amazon ? if so , good but the CS never told me that . If not , they are going to lose their pod business to Amazon's spectacular same day delivery of coffee when you need it.

29 maggio 2023
Non scritta su invito
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Risposta di bruvi.com

Hello Danish, thanks for taking the time to share your feedback. I'm happy to hear that you love your Bruvi but sorry you've had problems with receiving B-Pods.. We do use USPS primarily for pod deliveries. As a new company, we find it the most cost efficient option for most of our customers. You may find it easier to order B-Pods via Amazon. We recently launched there and offer a selection of our most popular B-Pod varieties - its a great way to take advantage of their rapid shipping advantages. Our Customer Care hours are Monday-Friday from 9-5 PST. Our team works to respond within 24 hours, usually the same day. However, if you contact us over the weekend, we respond as soon as possible on the next Monday. Thank you for being part of the Bruvi community and I hope the Amazon option is a good solution for you.

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