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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a small issue with a product and I emailed their customer care team and Juliana could have been more helpful. She kindly looked at a picture of my eyebrows and offered at no extra cost to myself... Leggi di più

Valutata 2 stelle su 5

Bought the growth serum & the eyebrow brush / pencil. Very disappointed with both. These products might work if you have healthy eyebrows to begin with but if yours are fading & you’re looking to try... Leggi di più

Valutata 5 stelle su 5

Love the Browaid blueprint product. I had been using another brand for years and tried the blueprint out because of the fine dual ended tips to add natural looking definition into my over plucked brow... Leggi di più

Valutata 5 stelle su 5

The definer, SOS & eye mask are my 3 go to brow products. The medium brown shade of the definer is the best colour match to fill out my own sparse brows (over plucked in my youth). I love the highlig... Leggi di più

Dettagli dell'azienda

  1. Industria cosmetica

Scritti dall'azienda

⸻ At BROW AID, everything we create begins with you. We believe brows are more than a beauty routine — they’re part of how you show up every day. Our mission is to help you optimise the health of your brows while giving you the confidence to create styles that make you feel your absolute best. Rooted in over 20 years of professional brow expertise, our luxury formulas are designed not only to style, but to strengthen, nourish and support long-term brow health. Because truly beautiful brows start with healthy foundations. We are committed to creating products that care — for your brows and for the world around us. From thoughtfully selected ingredients to a conscious approach to formulation and production, sustainability is considered at every step. BROW AID is about empowerment. It’s about putting professional-level results into your hands, so you can create brows that elevate your confidence day after day. Healthy brows. Elevated confidence. Conscious beauty. 💚


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I’ve been using the SOS Recovery Mask

I’ve been using the SOS Recovery Mask
for the past 6 weeks on my brows and lashes. My brows are stronger and my lashes are so much more healthier. At night I rub the mask into my brows and the skin around them. I can see the difference when applying my mascara my lashes are longer. I’ve told everyone I know about it.

23 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant products and customer experience.

Brilliant products!! I recently bought the Brow Aid 'Brow Boost' and it really helps define, shape and fill out my eyebrows which are normally quite thin. I'm not one for taking too long about my make up but this product is so quick and easy to use too. It arrived super speedy as well, the delivery took just a day or two. I'd totally recommend this product and I found this company to be great to deal with.

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Brow Blueprint

I purchased my 8th or maybe even 10th BrowAid product over the weekend, their new Brow Blueprint pen and am truly blown away by it! A completely fool proof tool for non-pros like me, the finest hair strokes I’ve ever seen! I love this brand so much, not only because they’re Irish, but because their online tutorials and Kims live videos are so good helpful too! 10/10 always happy to recommend, Julie

21 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Innovative products

From the SOS Advanced serum to Browtox to the newest launch The Brow Blueprint, every product is made with such attention to detail and amazing ingredients to nourish, tame and style the brows! Their customer service is incredibly responsive and helpful also. I’m a big fan!

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

My favourite brand

My favourite brand, everything is so meticulously created with incredible precision and understanding of brows.

Without a doubt a hero brand for my brows! The S.O.S and the Brow Blueprint are my go-tos, but trust me, they're all great!

Zak x

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Simply the best 💖

BrowAid has been a firm favourite of mine and has quite quickly become my most used products both personally and professionally.

I adore the brow blade for lightly filling out my brows, paired with Browtox for a match made in brow heaven. I particularly love Browtox for a long lasting hold, it even stays put through my gym classes!

I’ve gone through so many tubes of Sos- it’s great on the lashes as well as brows, I’ve seen my lashes go from strength to strength and it’s all down to this magic!

1 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

11/10 I don’t know what I did before…

11/10 I don’t know what I did before brow aid. The brow tox is my dessert island product. The pencil is my exact shade. So excited to try the eye mask this weekend. It’s so great that it is so available now. Highly recommend :)

22 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Waste of money and time

In response to contacting your customer service I have done 3 times with no response, it took over a month to get a response on trustpilot I think that says it all about your customer service and your product.

16 gennaio 2026
Non scritta su invito
Logo di Browaid

Risposta di Browaid

Sharon ,We’ve noticed that you have posted two separate 1-star reviews relating to the same purchase.

While we value all customer feedback, Trustpilot’s guidelines state that each review should reflect a separate, genuine experience with a business. Posting multiple reviews for the same transaction can be considered misuse of the platform and is not in line with their intended review process.

We remain committed to resolving any concerns you may have and encourage you to contact us directly so we can address your issue and reach a fair solution. Again we will share our email ,
Info@browaid.com

Valutata 5 stelle su 5

Brow Aid is honestly a game changer

Brow Aid is honestly the best! It shapes and fills my brows so naturally that they look fuller without being overdone. The formula is easy to apply, and lasts all day without smudging. I love how quick it and easy it is while still giving professional-looking results. If you want effortless, beautiful brows, Brow Aid is just the best

5 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

The IllumiLift Eye Mask is…

… unbelievable! Excellent hydration & great price! Got it as a gift, have recommended it & will buy it again ❤️

20 dicembre 2025
Non scritta su invito
Logo di Browaid

Risposta di Browaid

Dear Keara 💚 thank you for your BROW-ti-ful review . We are so greatful

Valutata 5 stelle su 5

I absolutely love Browaid products

I absolutely love Browaid products and only use them now. They last so long. The brow blade in medium brown is the perfect shade for me as I don’t want the colour to be too dark and the brush at the end makes it so easy to give the perfect finishing touch . I never leave my house without using these brow products .

22 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

A staple in my professional and personal makeup kits

As a bridal specialist makeup artist working on over 100 weddings per year, I am extremely selective about what earns a place in my kit and Brow Aid is the only brow brand I stock.

The Masterstroke Trio is an absolute staple for me as it gives the most natural hair like strokes and photographs beautifully, which is a must for bridal work and it wears incredibly well throughout long wedding days without fading or smudging.

The real standout for me is The Blue Print, this product is really special and I use it to create brows for clients who have little to no brow hair including clients with alopecia. As a volunteer at St. Lukes Hospital with Look Good Feel Better its a product I highly recommend for those undergoing or post cancer treatment. Its also great for those who lived through the over plucked in the 90s ! Myself included!
It helps me to rebuild a brow from scratch in the most natural way and the confidence boost it gives my clients is absolutley incredible.

A small pro tip: if the tip ever feels like it’s not dispensing as much product, simply run it gently on a piece of tissue or the back of your hand. Sometimes skincare, brow gel, or pencil can create a slight build up on the tip and this quick swipe brings it right back to the perfect flow.

22 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I use both the the brow boost and…

I use both the the brow boost and browtox, and they have totally changed my life!! From someone who has full brows that are not exactly even in the middle, the brow boosts' gentle multi-strokes give the appearance of hair without making my brows look super blocky. The browxtox is hands-down the best brow gel I have ever used, since it is clear it goes on invisible and stays in place even after a long day!
The website is also really aesthetically pleasing and accessible, and makes it really easy to find exactly what you are looking for.

22 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

10/10!! so simple & effective!

10/10!!! You HAVE TO try Brow Aid. I’m not joking my brows have never looked this good. Everything goes on so smooth and looks super natural. I’m actually obsessed. You’ll thank me later! 💖✨

3 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Eyebrow product for Life 💚

I have not tweezed or waxed my brows in 2 years ! Tweezed to death in the 90’s 😳 . Brow aid products have made my brows look like they are professionally done EVERy day and they take me 1 minute max ! Quick and easy and more importantly they look Amazing 🤩
Thanks Browaid for producing amazing eye brow products

1 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

The definer, SOO & Mask

The definer, SOS & eye mask are my 3 go to brow products. The medium brown shade of the definer is the best colour match to fill out my own sparse brows (over plucked in my youth). I love the highlighter/brightener combo for under arch and to awaken my eyes. The mask is relaxing and invigorating, highly recommend! It is refreshing and noticeably improved my eye area and alleviated tired look.

18 febbraio 2026
Non scritta su invito

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