Bromford Recensioni 

We're in our second year in a new build and are pretty happy with the house. However!! ....... Neighbourhood coach may aswell be non existent. Having to put a complaint in EVERY time just to get a reply from them! It does leave you wondering what they are actually doing to never reply to emails. Also been waiting nearly a month for a repair. Bromford have also turned a blind eye to external issues affecting the property. There's very much a 'You're in the house and now you're forgotten' attitude. Communication is Bromfords biggest flaw and should be addressed.

Luke came to fix my leaky sink after 3 others came and couldn’t find the problem he found it straight away and finally fixed it, lovely and friendly chap

Had a repair a few weeks ago as water was coming through the ceiling, and was considered an emergency as we have 2 disabled individuals in the house and a baby. They came and told us it would be fine and that it would be fixed, a few weeks/days later, water continued to drip into the living room and practically flooded the room. We called them around the middle of August and they told us to wait until September 10th, even when I told them that brick was coming from the ceiling whilst the ceiling looked like it was caving in. It's terrible considering that it won't even be fixed for some time, and that the people in the house can't even bathe/shower without worrying about water dripping into the living room beneath.

Thank you very much zoe P .I have been waiting a long time for this repair to be sorted .After our conversation with you today it is finally going to get done ..many thanks for your quick response and getting it booked in
Marilyn Gardner

Excellent customer service,quick to resolve my 2 questions,all roundwelcoming friendly person

Christopher Gardner came up with a practical solution to an issue that has been raised many times since we moved in. When the house was built the tiles shelf above the bath slanted towards the wall so the water didn’t drain. Despite us scraping the water off every time the shower was used the sealant rotted away and it started leaking into the living room. He put a piece of upvc board over the shelf, slanted it towards the bath and took the time to use some oil based paint to cover up the water mark on the living room wall. Great job - thank you

Christopher Gardener came over this morning to do a repair to my shed door and did a terrific job. Above and beyond what I was expecting. Thank you!

Sam Hilton was a fantastic help and very knowledgeable

Excellent service. The plumber was very polite, pleasant and professional. He was respectful of my property, took his shoes off, and was very helpful and friendly throughout. Highly recommended!

Had a new gate fitted excerllent job
Fitter named Lee very pleasent polite
Done a brilliant job

Repair logged and fixed within 3 hours. Cant fault Simon he was brill.

Jason and Lauren installed our new bathroom. Their work and finish was outstanding. They kept us informed with every stage of the work and both worked very hard through difficult conditions,very polite and on time every day.

We had a lovely man come out as an emergency to get our front door open as it wouldn’t unlock and as we live in a maisonette we don’t have a back door.

He was so helpful and efficient, it was hard work as the locks we have are specific ones to make it harder to break in.

He was brilliant and can’t fault him one bit, if I could ask for him every time we would.

He got the door open in a couple hours and put on a temporary lock, FairPlay to him because he was meant to Finnish work ages ago whilst he was still helping us.

I had my kitchen replaced. The organisation was superb and the fitting went smoothly. David the fitter was very polite and kept me informed of the progress. I don’t think anyone else would have been so proficient.
All completed to a high standard!!

Roger was amazing he’s work is brillant he’s helpful and polite always on time and makes sure he does the most he can for u very clean and polite definitely would recommend him

Recently,my windows at 22St Birinus Court were replaced by Phil,Cameron and Darren...what a fabulous three they were... polite,thoughtful,hard working,friendly ..everything which made having work done,
a helpful,calm and blessed experience .
Thankyou to them.

Bromford workers did a fabulous job and I am so happy with my new kitchen.

Thank you

I just want to take this opportunity to show my appriciation and gratitude to pete for the work well done.

Pete, was exceptional in his work. He treated us with respect, explained to us what he was here to do and ask if we are okay for him to carry on to which we consented. He carried out the job with care professionalism that is worth more than five stars. He never showed any sign of fatigue, and solved the problem to our satisfaction. Very good staff to deal with. I recommend Bromford doesn't let him go.

Just had a gentleman named Rob C from Bromford to do window seal repairs. He was promptly on time. He phoned to say he would be with me in 20minutes. He was courteous, friendly and professional. He worked quickly but carefully and cleaned up so you would never have known He had done a repair. A real credit to Bromford. Thank you Rob C