My experience led to legal action
I joined Broker Launch in February 2025 after paying a £10,000 upfront licence fee, with the remaining balance to be paid from earnings generated through the business.
The business model itself may work for some people, and I am not suggesting the concept cannot generate income. My issue relates specifically to the delivery, communication and technical infrastructure provided to me.
From early on I experienced repeated issues with the CRM and systems that were meant to support the business. The CRM frequently failed to function properly and at times was completely offline. The business phone line that was provided was also disconnected more than once due to non-payment. I raised these issues multiple times by email and WhatsApp but did not receive consistent responses.
I ran advertising campaigns using the materials provided. This generated leads, but the quality was poor and none resulted in completed deals. I later created my own campaigns which produced better engagement, but lender outcomes were still unsuccessful. I repeatedly requested structured marketing support and technical fixes.
Over time communication reduced significantly. Eventually I was locked out of the CRM, email account, training portal and website entirely. At the time of writing I have no access to the systems that formed the basis of the agreement.
I pursued the matter through the courts and obtained a County Court Judgment in my favour. I am currently in the enforcement stage.
This review reflects my personal experience. Others may have had different outcomes, but in my case the lack of reliable infrastructure and consistent communication made it impossible to operate the business as intended.
Prospective licensees should carefully consider how much independent marketing experience and budget they have before entering this space, as it is highly competitive.








