Can’t speak highly enough of this item / material. Looked in a lot of places but nothing compared to this. Looks lovely in our outdoor garden room, looks like a real brick wall. Quality is exception... Leggi di più
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I highly recommend Brick Slips Company. This is the third time I’ve ordered from them, and once again I’m extremely impressed with the quality of the products. The brick slips look fantastic and ha... Leggi di più
Clad the bottom eighteen inches of a cinder block extension with slips to match existing brickwork at the property. Then clad the upper walls with larch. The result is stunning and the slips... Leggi di più
The brick slips shade we bought was perfect and a great reflection of the web pictures displayed. The mix inside boxes was super and we found only one or two broken slips which is to be expected. Ou... Leggi di più
Dettagli dell'azienda
- Produttore di tegole e piastrelle
- Produttore di mattoni
- Fornitore di materiali edili
- Negozio di arredi e di design d'interni
- Negozio di articoli per il rinnovamento della casa
- Negozio di tegole e piastrelle
Scritti dall'azienda
We deliver high quality and competitive price across a range of Bricks Slips to anywhere in the UK and Europe.
Informazioni di contatto
BrickSlips.co.uk, Pilkington Road, Kirk Sandall Industrial Estate, Doncaster, South Yorkshire, DN3 1BZ, Doncaster, Regno Unito
- 0333 577 8831
- sales@brickslips.co.uk
- brickslips.co.uk
4,6
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
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Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Excellent prompt service
Excellent prompt service. Good product.
27 novembre 2025
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Risposta di Brick Slips
Thanks for your review, Judith. We’re really pleased to hear you were happy with the prompt service and the product. We appreciate your support.
Best on market
Great quality thick slips.
Price was better than competitors.
Make sure to add at least 10% on top as delivery is quite expensive if you need another order..
Need to dilute the grout/pointing down a bit more than stated if putting in a gun so order one colour darker as it dries lighter..
28 novembre 2025
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Risposta di Brick Slips
Thanks for the great review, Lee. We’re glad you were happy with the quality and thickness of the brick slips, as well as the price.
Your tips about ordering extra to avoid additional delivery costs are useful for other customers and we always advise this! Thanks again for sharing your experience.
I had two separate deliveries
I had two separate deliveries,
Both had a lot of breakages,
Perhaps the wrapping should be better? Thankfully we made it all good. Service was great but I think you need to concentrate on transport side?
3 dicembre 2025
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Risposta di Brick Slips
Hi Jim,
Thanks for taking the time to leave a review and I’m really glad to hear the service itself was great. That said, I’m sorry to hear you had breakages across both deliveries. They absolutely can and should be reported to us so we can get them sorted quickly for you.
We use a third-party pallet network for all deliveries, and while we package everything securely, sometimes the handling in transit can cause damage. We completely understand how frustrating that is, and we can only apologise that it happened twice. We’ll also review the wrapping based on your feedback to see where improvements can be made on our end.
If you ever have another issue like this, just let us know we’re always here to help get replacements out. Thanks again for the honest feedback,
Kindest regards,
BrickSlips
Quality of materials is outstanding
Quality of materials is outstanding, their customer service is very poor.
On an order of just under £1,000 they forgot to send the second bag of spacers (value of which is less than £10.00).
I had to email them, call them and even send images explaining what exactly has happened.
After the first call they said they are sending a replacement, later that day they made a u-turn by sending me an email with an image supposedly showing that 2 bags of spacers were sent to me - clearly no one thought to check the image as it showed only one bag of spacers.
After another email from my side with attached image plus another phone call the following day they finally agreed that they have made a mistake and agreed to send a replacement. They made me feel like I was a scammer or something...
All of this after the initial order was delayed and I was behind schedule.
3 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi Ivan,
Thank you for the review and first things first, I want to sincerely apologise for the experience you had. You’re absolutely right to expect better, especially on an order of that size.
We looked back through everything and the photo on our end did clearly show only one bag of spacers. That means the mistake was ours, plain and simple. A genuine human error and we’re really sorry it made you feel the way it did.
You should never feel like you’re having to "prove" anything, and we're genuinely sorry that it came across that way.
As you know once the error was spotted, we sent the replacement bag out straight away... We’ve already addressed this with the team to make sure situations like this are handled quicker and more clearly in the future.
I do want to thank you for acknowledging the quality of the materials we’re proud of that but I’m equally glad you raised the service issue because we needed to hear it.
If you need anything else at all going forward, I’ll make sure it’s handled properly and without any unnecessary hoops.
Kindest regards,
BrickSlips
This is my second lot of brick slips…
This is my second lot of brick slips from this company! I also bought some stone slips which were great too! Easy ordering system and delivery! They notify you in advance telling you when they can deliver too to allow you to chose a day! I won't hesitate to buy again! Thanks
10 novembre 2025
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Risposta di Brick Slips
Hi Jane,
Thank you so much for coming back to us it really means a lot. We’re delighted to hear you’ve now had great experiences with both our brick slips and stone slips. It’s great to know the ordering process and delivery notifications made everything straightforward for you too.
We really appreciate the trust you’ve put in us, and we’ll be here whenever you’re ready for the next project. Thanks again!!
Kindest regards,
BrickSlips
Beautiful Brick slips
Brick slips were delivered promptly. They are beautiful and great quality. Highly recommended!
29 novembre 2025
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Risposta di Brick Slips
Hi Dave,
Thanks so much for the great review. Really glad to hear your brick slips arrived promptly and that you’re impressed with the quality even better that you find them beautiful in person. We really appreciate the recommendation.
If you need anything at all as you continue with your project, we’re always here to help.
Kindest regards,
BrickSlips
Quality products, great customer service
We are lucky enough to live in Doncaster so visited the showroom and took a few samples home. Catherine greeted us and was brilliant to the point she encouraged my husband, who has a little DIY & tiling experience to try and do the work himself.
We collected the brick slips, adhesive etc and after reading the booklet provided and u tubing he started this week. He has now nearly finished the dining area wall and although still to start adding the mortar we already love it. The brick slips are great quality and add a warmth to what we felt was a clinical white space in the kitchen/dinner.
Everyone we have met at the showroom, initially Catherine and again today to pick up extra tiles (we broke a few) the other lady on reception and every employee have been fantastic and we fully recommend this company.
5 dicembre 2025
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Risposta di Brick Slips
Hi Mrs Benson,
Thank you so much for such a thoughtful and detailed review it really means a lot to us. We’re delighted you were able to visit the Doncaster showroom and even more pleased to hear Catherine looked after you so well.
She’s brilliant at giving people the information and confidence to take on projects themselves, so it’s great to know her advice helped your husband get started and It sounds like the dining area wall is coming together beautifully!
Breaking a few tiles along the way is completely normal, so we were happy to help with the extras, and I’ll make sure the rest of the showroom team hear your kind words too.
Thank you again for the recommendation and for choosing us for your project.
If you need any guidance with the mortar stage or future ideas, we’re always here to help. Enjoy the new space it’s going to look fantastic once it’s finished.
Kindest regards,
BrickSlips
Great Product
I was told by a friend to have a look at your website. It had everything I needed. I didn't hesitate in ordering my brick slips. Quality of product is excellent.
2 dicembre 2025
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Risposta di Brick Slips
Hi Jason,
Really appreciate the great review and big thanks to your friend for the recommendation too! Glad to hear you found everything you needed on the website and felt confident placing your order straight away. Even better to know the brick slips lived up to expectations in terms of quality.
Thanks again for choosing us, Jason. If you need any help with the installation or future projects, we’re always here.
Kindest regards,
BrickSlips
Delivery charge
The quality of the brick slips were good and delivery was quick. However I under ordered by one box of brick slips. The company would not waiver the very high delivery charge on the grounds of weight. In the end I paid £50 for the initial delivery and an additional £50 (total £100).
21 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi DB,
Thanks for taking the time to leave a review we’re really glad to hear you were happy with the quality of the brick slips and the speed of delivery.
Regarding the extra delivery charge, I completely understand why that felt frustrating. We do always advise customers to over-order by 5-10% as standard in the industry, specifically to avoid situations like this where a small shortfall requires another pallet delivery.
We don’t run our own delkivery vehicles and everything goes through a third-party pallet network, and unfortunately their charges are fixed regardless of whether you’re ordering one box or ten. Because of that, we aren’t always able to waive or reduce the fee; it’s simply the cost we get billed by the courier. However collection from our Warehouse is always available free of charge should you have wished to collect the one box.
That said, we’re glad you were happy with the bricks themselves, and we appreciate your understanding of how the pallet network works.
If you ever need guidance on quantities for future projects, we’re always here to help you avoid unnecessary extra deliveries.
Kindest regards,
BrickSlips
The brick slips were excellent quality
The brick slips were excellent quality, well‑packaged, and matched the description perfectly. Delivery was on time and the range offered is impressive. Communication during the order could be sharper, with quicker updates and clearer guidance. Overall, I’d recommend Brick Slips for their products, and with improved service the experience would be outstanding.
4 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi Jim,
Thank you for the detailed review we really appreciate you taking the time. It’s great to hear the brick slips arrived in perfect condition, matched the description, and lived up to the quality you expected. We’re also glad the range worked well for your project.
We appreciate the feedback on communications and will have that mentoined to the team to see if we can improve where possible.
Thanks again for the recommendation, Jim. If you need anything at all moving forward, we’re here to help.
Kindest regards,
BrickSlips
Fantastic product and looks great.
Fantastic product and looks great.
11 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi Andrew,
Thanks for the review! Great to hear you’re pleased with the product and that it looks fantastic in your space. We really appreciate you choosing us, and if you need anything else along the way, we’re always here to help.
Kindest regards,
BrickSlips
Excellent product extremely quick …
Excellent product extremely quick service
19 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi David,
Thanks for the great feedback!
We’re really pleased to hear you’re happy with the product and that our service was extremely quick for you. We always aim to make the whole experience smooth and reliable, so it’s great to see that reflected in your review.
Really appreciate you choosing us David and if you ever need anything in the future, we’re here to help.
Kindest regards,
BrickSlips
Good range of designs
Good range of designs, good communication, only had a very small order but treated me the same way as a big order
21 ottobre 2025
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Risposta di Brick Slips
Hi Paul,
Thank you for taking the time to leave a review. We’re really glad to hear you were happy with the range of designs and the communication throughout.
No order is ever too small for us every customer gets the same level of care, so it’s great to hear that came across.
Really appreciate you choosing us, Paul. If you ever need anything else, we’re always here to help.
Kindest regards,
BrickSlips
Brought these to do my open fire place…
Brought these to do my open fire place on my media wall, such an amazing product and easy to install, very quick delivery and all arrived undamaged
Would definately recommend for anyone thinking of using this product
7 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Hi Jade,
Thank you so much for the lovely review! We’re really glad to hear the brick slips worked perfectly for your open fireplace media wall that’s exactly the kind of project they’re made for.
It’s great to know the installation was straightforward and everything arrived quickly and in perfect condition. We really appreciate the recommendation, and if you ever need any help or extra guidance on future projects, we’re always here.
Thanks again and enjoy your new feature wall!
Kindest regards,
BrickSlips
Risposta di Brick Slips
Thanks for the review Robert!
It's very much appreciated.
Kindest regards,
BrickSlips
Unhelpful
About 20 corner tiles were broken in the boxes. called to let them know and was met with a seriously dull unhelpful person on the phone. Wanted photos of the damaged ones (already in the skip) Now have to pay £45 delivery for £25 worth of corners. Extremely poor service. Shame as the bricks are nice but wont use this company for the next room
19 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Thanks for your feedback and I’m really sorry to hear you were disappointed with the experience. We completely understand how frustrating it is to discover damaged corner tiles.
Just to give some clarity our customer service team asked for photos because it’s the only way we can submit a claim with the courier.
They require photographic evidence, and without it we’re unable to recover the cost of the damaged goods. As a third-party courier, they charge us for each shipment, so we try to make sure customers aren’t left out of pocket — but we do need those images to process a replacement at no cost.
Sorry you felt the call didn’t come across as helpful though we know that our staff will try their best to always help out customers where possible.
We’re glad you liked the bricks themselves and if you ever decide to give us another try in the future, we’ll make sure the service side matches the quality of the product.
Kindest regards,
BrickSlips
The bricks are unique and authentic and…
The bricks are unique and authentic and have added character to what was a plain wall the brick slips we chose were rustic in nature and have seemed to make the wall bigger. The slips are easy to lay and don’t require much in the way of diy skills
The staff at Brick Slios have been very helpful when ordering and estimating quantities
17 novembre 2025
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Risposta di Brick Slips
Hi Ron, Thank you for the fantastic review! We’re delighted to hear the rustic slips have transformed your wall and were easy to install. Great to know our team were helpful with your order and quantity estimates too. If you need anything else, we’re always here to help.
Kindest regards,
BrickSlips
By far the best quality
We ordered samples from a few different companies but these were by far the best quality ones.
Arrived on time, good value for money and they look amazing.
13 ottobre 2025
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Risposta di Brick Slips
Thank you for the great review Michelle! We’re thrilled to hear our samples stood out as the best quality and arrived on time. Delighted you love how they look if you need any help with installation or ordering more, just let us know.
Kindest regards,
BrickSlips
Delivered on time good product good…
Delivered on time good product good price
13 novembre 2025
Non scritta su invito
Risposta di Brick Slips
Thanks for your review Nicholas! Great to hear your order arrived on time and that you’re happy with the product and price. If you need anything else, just let us know.
Kindest regards,
BrickSlips
The ordering process was very simple…
The ordering process was very simple and the bricks were delivered very quickly and look great - still not got them on the wall - but that wasn't part of your good service.
27 ottobre 2025
Non scritta su invito
Risposta di Brick Slips
Thank you so much for your lovely review! We're really pleased to hear that you found the ordering process simple and that your brick slips arrived quickly. It's great to know you're happy with how they look so far
If you need any guidance with installation or finishing touches, please don’t hesitate to reach out we’re always here to help.
Thanks again for choosing us, and we’d love to see a photo once they’re in place!
Warm regards,
BrickSlips
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