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Valutata 5 stelle su 5

I'm always very impressed with the selection of bags on Break Archive. It's literally the Cave of Wonders, where you will find timeless pieces and rare editions. I got to meet the team in person and t... Leggi di più

Valutata 5 stelle su 5

I ordered my bag on a Wednesday and the bag was with me on Thusday!!! I am thrilled with this very quick delivery. The pictures on the website are good quality but I was frustrated that I couldn't zoo... Leggi di più

Valutata 3 stelle su 5

I have purchased several times. Very happy with the company.the other bags I bought were absolutely perfect and as expected and bags arrive nicely packaged, protected with dust bags etc… The bag I bo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time purchasing from Break Archive, and I couldn’t be happier with the experience. The item was exactly as described and arrived in excellent condition. The team also shared additional pictures... Leggi di più

4,7

Eccellente

TrustScore 4.5 su 5

81 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(81)

38 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great quality and fast delivery

I ordered my bag on a Wednesday and the bag was with me on Thusday!!! I am thrilled with this very quick delivery. The pictures on the website are good quality but I was frustrated that I couldn't zoom on the detail pictures for some reason. That would be a great improving point for Break Archive. Otherwise I'm extreemely happy with my purchase, the bag which is from 1999 is in incredibly good conditions for a 27 year-old bag, I also got to see it on their social media which allowed me to check it from all angles, via video too. I would definitely recommend this store to all vintage lovers.

3 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Experience

First time purchasing from Break Archive, and I couldn’t be happier with the experience. The item was exactly as described and arrived in excellent condition. The team also shared additional pictures with me upon request before I made the purchase, which was really helpful. Great service from start to finish. Thank you!

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

I made my first purchase at Break…

I made my first purchase at Break Archive and it was perfect! The item was shipped the day after buying the bag and it arrived the next day. The bag was in pristine condition, just as described. I cannot recommend this brand enough for those who want gorgeous vintage pieces at a really good price. Thank you to the team and special shout out to Stas xx

9 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company at all costs

I would not recommend this company at all.

I purchased one of my dream bags from them, an LV Miroir Alma GM, for £1,200, and it arrived with significant issues that had not been disclosed anywhere in the listing, photos, videos or conversations beforehand.

There were pink stains on the handles, but more seriously, the handles had clearly been poorly refinished with a silver metallic, paint/nail-polish-like substance that is tacky, causes the handles to stick together and transfers onto my fingers. At no point was it disclosed that the bag had been refinished or altered in any way.

Anyone familiar with pre-loved designer items should understand that refinishing can significantly affect an item’s condition and resale value, which makes the lack of disclosure even more concerning coming from a second-hand designer retailer.

When I raised this, they acknowledged the undisclosed staining but completely ignored the refinished handles. Despite the bag having been altered in a way that was never disclosed, they initially stood by their policy of store credit only and offered a small partial refund instead. It was only after I said I would be leaving an honest review that they suddenly offered a full cash refund.

By that point, I no longer felt comfortable returning the bag directly and trusting that the refund would actually be processed, so I have chosen to go through PayPal instead which they are also refusing.

For me, the biggest issue is the lack of transparency. Had I not known enough about designer bags to recognise that the handles had been refinished, and badly at that, I could easily have accepted the bag without realising that a significant alteration had been made to it.

People are spending their hard-earned money, and it is incredibly disappointing when making a sale appears to matter more than being transparent about an item’s true condition.

To add insult to injury, the paperwork supplied with the bag states that it was checked and signed off by the owner, Gabriel, before being sent out. That makes it even more concerning that a bag with such obvious undisclosed alterations and condition issues was approved for sale and dispatched in this state.

I will continue to update this review to reflect any further developments and how the matter is ultimately resolved.

Do better.

11 agosto 2026
Non scritta su invito
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Risposta di Breakarchive

Hi Precious,

Thank you for taking the time to share your feedback. We’re sorry that you were disappointed with your purchase and would like to clarify a few points regarding both the condition of the bag and how we have handled your concerns.

The LV Miroir Alma GM was listed as being in **Good** condition, which is one of the lowest condition ratings we use. Its price of £1,200 also reflected its overall condition. The listing specifically noted cracking to the handles, and extensive photographs were provided showing the wear throughout the bag.

We would also like to clarify that, to the best of our assessment, **the handles have not been repainted or refinished**. The deterioration you are seeing is consistent with wear to the coated/patent handle construction of this particular bag over time. We would never knowingly sell a refinished item without disclosing this to a client.

That said, when you contacted us and highlighted staining that you felt had not been sufficiently disclosed, we apologised and immediately worked to find a resolution. We initially offered a partial refund for the condition discrepancy. When this was declined, we offered a return in accordance with our store-credit returns policy. When you remained unhappy with that resolution, we went beyond our standard policy and offered you a **full monetary refund upon return of the bag**.

We therefore want to be very clear that we have not refused to refund you. Our offer of a full refund remains available, and we are more than happy to process this once the bag has been returned to us.

We have not received a response accepting our return offer and instead understand that a PayPal dispute has now been opened. This does not change our willingness to resolve the matter directly: the bag can be returned to us and, once received back, we will honour the full refund we offered.

We genuinely apologise for the inconvenience and disappointment this situation has caused. We never want a client to be left unhappy with their purchase, which is precisely why, despite the item being sold under our standard store-credit return policy, we offered to make an exception and provide a full monetary refund.

Our team remains available to arrange the return and resolve this for you.

Valutata 3 stelle su 5

I have purchased several times

I have purchased several times. Very happy with the company.the other bags I bought were absolutely perfect and as expected and bags arrive nicely packaged, protected with dust bags etc… The bag I bought this time is not exactly in the condition I expected. It shows more wear. It would be very helpful if you could zoom in on extra pictures of the bags. I might not have bought this one if I could have seen the wear better.

4 agosto 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for your feedback and, most importantly, for continuing to shop with us. We’re really pleased to hear that your previous purchases have been perfect and that you’ve been happy with your overall experience with Break Archive.

We’re sorry that the condition of this particular bag wasn’t quite what you expected. We completely appreciate your feedback regarding being able to see condition and wear in greater detail online.

For any future purchases, our team is always at your disposal and more than happy to provide additional photographs, close-ups or videos of any piece before you purchase — please never hesitate to ask!

We’re also currently developing our new website, which will include improved, zoomable product imagery to make it much easier to examine the condition and details of our pieces before purchasing.

Thank you again for your continued support and for taking the time to share constructive feedback. We really hope your next Break Archive purchase is back to being a five-star experience! 🤍

The Break Archive Team

Valutata 5 stelle su 5

Amazing Quality and Service

I ordered a vintage Louis Vuitton bag and it was perfect. The quality is amazing and I love how transparent they are about any signs of wear and damage. Will definitely order again

4 agosto 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for your lovely review! 🤍 We’re so happy to hear that you love your vintage Louis Vuitton and had a great experience shopping with us.

Transparency around the condition of our pieces is incredibly important to us, so we really appreciate you highlighting this. We hope you enjoy your bag for many years to come, and we can’t wait to have you shop with us again!

The Break Archive Team x

Valutata 5 stelle su 5

Amazing selection of bags and top-notch…

Amazing selection of bags and top-notch service!

3 agosto 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for your lovely review! 🤍 We’re so happy you loved our selection and had a great experience with the team. We really appreciate your support and hope to see you shopping with us again soon!

The Break Archive Team x

Valutata 5 stelle su 5

Best bags!

Great selection of bags, accurate description and good condition. Customer service very quick, professional, friendly and helpful! Definitely recommend.

26 luglio 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for your lovely review! 🤍 We’re so happy to hear you loved our selection and had such a great experience with our team. Accurate condition descriptions and amazing customer service are incredibly important to us, so this means a lot!

Thank you for recommending us, and we hope to see you shopping with Break Archive again very soon! ✨

The Break Archive Team x

Valutata 5 stelle su 5

Would recommend!

I had a great experience with Break archive. I recently bought a Chanel jacket and absolutely love it. It arrived exactly as described and in excellent condition.

Before ordering, I chatted with the team on WhatsApp about the sizing and condition. They were super helpful, quick to respond, and answered all my questions, which made me feel confident about buying.

Delivery was really fast too. I couldn’t be happier with my purchase and would 100% recommend to anyone looking for authentic luxury pieces.

7 luglio 2026
Non scritta su invito
Logo di Breakarchive

Risposta di Breakarchive

Thank you so much for such a lovely review! 🤍 We’re so happy to hear that you love your Chanel jacket and had such a great experience with our team.

We know how important it is to feel completely confident when shopping pre-loved luxury online, so we’re always happy to answer questions, share additional details and help with sizing or condition before purchasing.

We hope you enjoy your Chanel for many years to come, and thank you so much for recommending Break Archive! ✨

The Break Archive Team x

Valutata 5 stelle su 5

One of the best experiences Ive had…

One of the best experiences Ive had shopping! Everyone was super welcoming and made the experience so easy! It felt like a curated shopping experience with friends!

20 giugno 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for this lovely review! 🤍 This is exactly how we want shopping with Break Archive to feel — personal, welcoming and like shopping through an amazing selection of vintage pieces with friends!

We’re so happy you had such a great experience with our team and hope to welcome you back very soon! ✨

The Break Archive Team x

Valutata 5 stelle su 5

Love these guys

Love these guys! Super sweet and amazing selection. Very reasonably priced as well. My Chanel belt is the coolest and my daughter isn’t dressed with her vintage LV bag and Chanel earrings. Will definitely our base from. Break Archive again. Cheers!

20 giugno 2026
Non scritta su invito
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Risposta di Breakarchive

Thank you so much for such a lovely review! 🤍 We’re so happy you love your Chanel belt — and we absolutely love that your daughter is already building her vintage collection with her LV bag and Chanel earrings! ✨

It was such a pleasure having you shop with us, and we can’t wait to help you both find your next pieces!

The Break Archive Team x

Valutata 5 stelle su 5

I went to the popup in London this past…

I went to the popup in London this past weekend and had a really wonderful experience. The setup was really cute and both Gabriel and Nic were very welcoming. I didn't expect to buy anything before I went in but fell in love with a bag in pristine condition! It was my first vintage purchase and I have no regrets. Their price point is also so much better compared with other luxury vintage resellers.

20 giugno 2026
Non scritta su invito
Logo di Breakarchive

Risposta di Breakarchive

Thank you so much for such a lovely review! 🤍 We’re so happy you came to visit us at our London pop-up — and even happier that you left with your first vintage bag! ✨

Creating a welcoming, curated experience and offering incredible vintage pieces at fair prices is exactly what we’re all about, so this means so much to us.

We hope you absolutely love your new bag and that this is just the beginning of your vintage collection! 👜🤍

The Break Archive Team x

Valutata 5 stelle su 5

Perfect experience!

Bag was exactly as described and included multiple extras! the preordering process was very simple and the customer service was A**. Paid extra for shipping but was absolutely worth it considering it came next day. Lovely business, would definitely consider buying from again!❤️

20 giugno 2026
Non scritta su invito

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