Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... Leggi di più
L'azienda ha risposto
Simple to use website and great customer service when I had to add to the order. Only minor issue was finding it hard to find a deliver day on the website, however a call to the office was really he... Leggi di più
L'azienda ha risposto
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Hendford Hill 96, BA20 2QR, Yeovil, Regno Unito
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Eccellente
15K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and when your paying a lot of money for timber i expect the staff to take more care on choosing timber for the customers.
16 giugno 2026
Risposta di Bradfords
Hi Malcolm
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Apologies for the bent timber, please let us know when you see us next time and we can ensure it doesn't happen again.
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Risposta di Bradfords
Hi Anthony,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
excellent service delivered to Northern…
excellent service delivered to Northern Ireland next day.
16 giugno 2026
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Quick and efficient service.
16 giugno 2026
Risposta di Bradfords
Hi Mrs Herbert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Mr Jenkins,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Ordered competitively priced fence…
Ordered competitively priced fence posts online and collected locally. Faultless friendly service. Thank you.
15 giugno 2026
Risposta di Bradfords
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivery was quick
Delivery was quick . The driver was polite. professional and helpful. A good experience.
15 giugno 2026
Risposta di Bradfords
Hi Helen.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Ross
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A very good value and specification compressor
A very good compressor, the inside of the tank had no rust whatsoever . Had a bad experience last month from a supplier where the NEW compressor was riddled with deep set rust . The compressor was the same specification and half the price !
15 giugno 2026
Risposta di Bradfords
Hi Nicholas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
I ordered a shed through Bradfords…
I ordered a shed through Bradfords Building Supplies (Order #000265378) which was delivered directly by their supplier, Power Sheds. It arrived in a shocking condition. Multiple main timber walls and the window frames arrived covered in severe white mould and deep black fungal spores.I immediately took 16 photos and emailed customer service at 11:11 AM on delivery day. Because I had a build crew ready, I assembled the unaffected floor and healthy panels to protect them from the weather. Wiping the mould didn't work—the black mould has deeply stained the wood grain.Despite clear photographic evidence of a supplier error, Bradfords and Power Sheds have completely refused to offer a partial refund or price reduction to cover the heavy chemical treatments and labor required to fix their mess. Their customer service agent, Sam, tried to claim that because I started building the uncompromised panels, I have 'accepted' the damaged goods. This is completely wrong under the UK Consumer Rights Act 2015.Bradfords are happy to take your money, but if their supplier sends you damaged, mouldy goods, they will dig their heels in and leave you stranded. Avoid buying sheds from them.
If i could give no stars i would ive been going back and forth for days.
30 maggio 2026
Non scritta su invito
Risposta di Bradfords
Good Morning Mrs Edwards,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This is under further review, and we will look to get back to you in the timeline stated in your previous correspondence,
Kind Regards,
Sam M
Excellent service from customer support…
Excellent service from customer support to tack down a missing item and send a replacement along with a refund as well, I can't fault them and would highly recommend them
12 giugno 2026
Non scritta su invito
Risposta di Bradfords
Hi John,
Thank you very much for taking the time to leave us a review!
Thank you for your continued patience while we resolved the issue for you and look forward to you shopping with us again.
Kind Regards
Sam
Would avoid at all cost
Would avoid at all cost! Ordered type 1 mot. Ended up getting type 20! Might aswell of sent me house bricks the hardcore was that big. I couldn’t replace as my labourer was non the wiser when he cut bulk bag and then realised some joker at the yard thought they would mix a load of really big rocks in. Looked intentional. Covered it with bags of cement loose so didn’t tell by the time the delivery driver scurried off! Rekons he had no signal for me to sign for my materials, really really dodgy! And delivery driver was the most awkward person I’ve ever dealt with in my life! Everyone I dealt with, especially the delivery driver was absolutely no help what so ever. But the delivery driver needs looking into also! My neighbour thought they caught him taking pictures or recording of his wife and daughter also. Real unprofessional creep of a bloke.i know why he had that Big sarcastic grin on his face now! No way would I ever recommend or use this company again!
8 giugno 2026
Non scritta su invito
Risposta di Bradfords
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due.
I apologise greatly for these issues and for any inconvenience this may have caused you and take the further comments made in your review very seriously.
Please contact us at customerservice@bradfords.co.uk so we can look into this further.
Kind Regards,
Sam
Excellent quality and superb customer service
We had our delivery today of decking boards and topsoil. Our delivery area was a bit of a logistical nightmare, being a lane at the rear of our house. The driver went out of his way to be helpful with placing the goods as close as he could. Very happy with the quality of our goods, and many thanks to the delivery driver. Bradfords at Avonmouth, wonderful customer service both from the staff on the phone, and the driver. We are very happy to recommend them for excellent customer service and quality.
5 giugno 2026
Non scritta su invito
Risposta di Bradfords
Hi Paula
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Unnecessary delays on KitchenKit…
Unnecessary delays on KitchenKit orders.
Waiting a month for dispatch when they are 2 days from kitchen kit and in stock! I'll order elsewhere next time.
15 days later no comms or dispatch!
15 maggio 2026
Non scritta su invito
Risposta di Bradfords
Good Afternoon Mr Hards
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Our supplier for the flat pack kitchens is currently experiencing high volumes and manufacturing delays resulting in the extended lead time. I can see the order was placed on a 22 working day lead time which was stated on the product page, in the cart and on your order confirmation. Further to that I can also see the delivery date was confirmed after an email enquiry on May 21st.
Once the order has been dispatched by the supplier, closer to the intended delivery date of the 15th of June, you will receive notification from the supplier with additional information.
Kind Regards,
Sam
Superb support and Design from Adam at…
Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
15 maggio 2026
Non scritta su invito
Risposta di Bradfords
Hi Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
What a service
I worked for a Merchant so went to them for some goods but not interested.
However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time. Well done guys you should be proud of the branch you have clearly made the go to in Barnstaple.
I will be back.
O and get your Social team to add your branch to the Trustpilot list
15 maggio 2025
Non scritta su invito
Risposta di Bradfords
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
P.S. We will get them added soon 👍
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.