Although a day late due to lorry breaking down we were kept in the loop which is all we need things happen The Delivery driver was on time very helpful put the delivery exactly where we wanted it an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... Leggi di più
L'azienda ha risposto
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... Leggi di più
L'azienda ha risposto
Simple to use website and great customer service when I had to add to the order. Only minor issue was finding it hard to find a deliver day on the website, however a call to the office was really he... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Hendford Hill 96, BA20 2QR, Yeovil, Regno Unito
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Eccellente
15K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Bradfords
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Disappointing Experience with Bradfords
Firstly, I ordered an amount of fencing materials online. The posts, capping rails, post tops, feather boards etc, a separate fence panel and 4 bags of postcrete were all ordered and set for delivery. However, the website stated that the arris rails were 'not available for delivery' and only by 'click and collect'.
Having no other option, I had to order them (in the same cart ) via the C&C method.
When the rest of the materials were delivered, a couple of days later, I asked the driver why the arris rails were only available on click and collect? He said "there's no reason why they should be, as we have got loads of them in stock ".
When I went to collect the arris rails, I once again asked the teenage cashier, why this was the case? She shrugged her shoulders and simply said "Dunno!". That was all the answer I got. Not even an apology!
Secondly, one of the bags of postcrete, that had been delivered, had partly gone off in the bag. So I took the bag back, at the same time that I went to collect the arris rails back, to exchange it. I was told, 'we haven't got any in stock'.
Finally, I asked if they had any arris rail brackets, as I'd forgotten to order them.
She said 'I've got three'. I needed 8
So overall, a very disappointing experience.
3 aprile 2026
Risposta di Bradfords
Good Morning Mr Tully
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Have used Bradfords a few times now
Have used Bradfords a few times now, I have found the service to be outstanding for all my orders. The communication is spot on and they are always willing to accommodate my delivery instructions.
29 marzo 2026
Risposta di Bradfords
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Can't fault the service with Bradfords
Can't fault the service with Bradfords. First time I've used them and will do again. Website easy to use, communication via e mail or telephone very good and delivery done without any issues. Very impressed with the materials, a good standard and value for money.
27 marzo 2026
Risposta di Bradfords
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent fast delivery
Excellent fast delivery, just a bit pricey considering I live literally just round the corner.
28 marzo 2026
Risposta di Bradfords
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Excellent service very helpful and accomodating
I feltn that the team at willand were highly skilled in customer service., very helpful and knowlegable, that is why Bradfords Willand is always my ist choice for materials and supplies. Excelent work well done
27 marzo 2026
Risposta di Bradfords
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful with prompt delivery
27 marzo 2026
Risposta di Bradfords
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Sharon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Outstanding customer service
Outstanding customer service, particularly from Jo at Bridport. The order changed a few times as the project evolved and the anends were seamless.
27 marzo 2026
Risposta di Bradfords
Hi Jerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivered on time
27 marzo 2026
Risposta di Bradfords
Hi Mr Balchin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fair pricing and very prompt delivery
Fair pricing and very prompt delivery. Very helpful delivery man
27 marzo 2026
Risposta di Bradfords
Hi Matthew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Sales and yard staff were all very…
Sales and yard staff were all very helpful and efficient
27 marzo 2026
Risposta di Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Julie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great company to deal with
Great company to deal with. Good prices. Very helpful & obliging.
27 marzo 2026
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order, great price and great product , even had a call saying which day it was arriving , I wasn't in but the driver delivered exactly where I asked, Torquay branch.
27 marzo 2026
Risposta di Bradfords
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fair price and fast delivery
Fair price paid and delivery within the stated timeframe. We were unable to track our order online and didn't receive an update until the day of delivery but luckily we were home.
27 marzo 2026
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what can be done to make the notification of delivery more reliable in future. Thank you for your feedback.
Kind Regards,
Sam
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