Ordered online, easy to use web site and to create an account. Best price in the area by far. Kept informed on the delivery of my order. Delivery driver really polite and very helpful.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great service Ordered online collected the following day, spoke to I think James on the phone who was very helpful with his knowledge about the product.
Booked my stuff online they took payment, I went to collect and 4 of the items had been refunded due to no stock, went to the shelf, and they were in stock, no sign of a refund through PayPal, but I s... Leggi di più
L'azienda ha risposto
I have to write a review to mention how helpful and friendly all the staff are at the st Austell branch on each of my visits, 👏👏 bradfords you've got some great staff there.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Manfield Way, PL25 3HQ, St Austell, Cornwall, Regno Unito
- 01726 793279
4,7
Eccellente
335 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always great value and service.
Easy to use website, good contact with staff, quick delivery and items dropped exactly where requested.
3 marzo 2024
Risposta di Bradfords - St Austell BBS
Good Morning PVB
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the service you have received from start to finish with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very happy
Very clear website, easy to use and order.
Excellent communications, kept up to date with developments and delivery window.
Items delivered on time and with little fuss.
28 febbraio 2024
Risposta di Bradfords - St Austell BBS
Good Afternoon CDS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy and clear process,
I happy to hear that you have received excellent communications from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Friendly customer service and extremely…
Friendly customer service and extremely helpful in st Austell 😀
24 febbraio 2024
Risposta di Bradfords - St Austell BBS
Good Afternoon Amy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - St Austell BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order
Easy to order. Delivery was quick and communication excellent. Very pleased with product and the price. Excellent
16 febbraio 2024
Risposta di Bradfords - St Austell BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Super service with super fast delivery 👌
13 febbraio 2024
Risposta di Bradfords - St Austell BBS
Hi Kevin
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a super service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Customer service above and beyond!
The customer service went above and beyond. From aboard, I was ordering a present for my brother -Thanks Adrian at St. Austell branch for your help and personal touch.
29 gennaio 2024
Risposta di Bradfords - St Austell BBS
Hi Joanne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Piranha cladding
ordered Piranha cladding. notified all the way through from order to delivery. independent courier was very helpful in off loading the long lengths.
Product looks really good quality so well pleased.
9 febbraio 2024
Risposta di Bradfords - St Austell BBS
Good Afternoon Amos
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Katie
On time and very obliging driver
2 febbraio 2024
Risposta di Bradfords - St Austell BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords - St Austell BBS
Good Afternoon A Wagstaff
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a hassle free experience with placing your order with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Order have arrived on time
19 dicembre 2023
Risposta di Bradfords - St Austell BBS
Good Afternoon Ana
Thank you for taking the time to leave us a review.
I am pleased to hear that your order arrived on time,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service !
Great communication from branch and delivery driver . Branch phoned promptly, thanked me for my order and asked when I would like delivery. Delivery driver phoned and told me when he would arrive and when he did he couldn’t have been more helpful in putting my order where i wanted it. Great customer service, thanks.
18 dicembre 2023
Risposta di Bradfords - St Austell BBS
Hi Clive
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! So great to hear the branch offering such a high and consistent level of service from the first call all the way to delivery.
We hope to see you again soon.
Kind Regards,
Sam
Very helpful in advising on a suitable products
Very helpful in advising on a suitable product.
Very accommodating when I needed to return some items.
14 dicembre 2023
Risposta di Bradfords - St Austell BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and accommodating service with your order,
This has been passed onto all involved,
Wishing you a Merry Christmas
Kind Regards,
Katie
Didn't come on the arranged day
We ordered on Friday, and they rang us on Monday and asked which day we'd like the delivery. We said Wednesday. Tuesday morning we found they'd delivered and left everything outside in the rain - plywood and MDF skirting boards. As we're both retired it would have been nice of them to carry the plywood indoors for us. And to have come on the day we'd arranged.
12 dicembre 2023
Risposta di Bradfords - St Austell BBS
Good Afternoon Mrs Reid
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery arriving outside of when you had arranged it and the goods being left in the rain.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Risposta di Bradfords - St Austell BBS
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good initiative
one product not available when collecting, offer of alternative. Quickly sorted refund. Good service
8 novembre 2023
Risposta di Bradfords - St Austell BBS
Hi George
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Risposta di Bradfords - St Austell BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Super, Speedy service
Ordered online on Sunday, goods delivered on Tuesday. Super service :)
8 ottobre 2023
Risposta di Bradfords - St Austell BBS
Hi Louise
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good range of materials
Good range of materials, well organised and really helpful delivery guys.
27 settembre 2023
Risposta di Bradfords - St Austell BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Top banana as always and first class…
Top banana as always and first class service, communication and competitive prices.
6 settembre 2023
Risposta di Bradfords - St Austell BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your orders placed with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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