Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... Leggi di più
L'azienda ha risposto
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... Leggi di più
L'azienda ha risposto
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Dudnance Lane, TR15 3QT, Redruth, Cornwall, Regno Unito
- 01209 711929
4,9
Eccellente
217 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wasn't sure what to expect
Wasn't sure what to expect, but what I received was easy to order, they kept me informed when the delivery was to occur, reversed up the drive and placed the two bags of gravel exactly where I wanted them. Now that was service ! Thank you.
6 aprile 2023
Risposta di Bradfords - Redruth BBS
Good Morning Ryan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Redruth branch and where happy with the service received from start to finish with your order,
This has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Customer service is great and delivery…
Customer service is great and delivery was very helpful and accommodating and friendly
7 aprile 2023
Risposta di Bradfords - Redruth BBS
Good Afternoon Kimberley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Redruth Branch
Thank you for your feedback and kind words this will be passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Nothing wrong with the product but paid…
Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used you to keep it local with prompt delivery but may as well of used B&Q and got it on time.
30 marzo 2023
Risposta di Bradfords - Redruth BBS
Good afternoon Mr Young,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delayed delivery
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Excellent service
The person who dealt with my transaction in the Pool Cornwall branch was excellent, and very helpful indeed
4 marzo 2023
Risposta di Bradfords - Redruth BBS
Hi Mel
Thank you for taking the time to leave us a review.
I am pleased to see that our staff were nice and helpful,
We hope to see you again soon.
Kind Regards,
Joe.
On time and delivered to exactly where…
On time and delivered to exactly where I needed it
20 febbraio 2023
Risposta di Bradfords - Redruth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Good communication about my order
I looked everywhere for treated 22cm wide board. Ordered on the Bradfords website late at night. Contacted by Bradfords the following day to apologise for not delivering that day but it would come from another depot in Helston the following day. Their delivery driver called to ask where to put the delivery on the following day. Great service and happy to recommend.
8 febbraio 2023
Risposta di Bradfords - Redruth BBS
Good Morning Mr Edwards,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Redruth and Helston Branches and that you where happy with the delivery service provided,
Your feedback will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant service
First time using Bradford's for ordering timber. Price was competitive and the quality of the wood was really good. Customer service was amazing when I arrived. They sorted out my order in a few mins. I'll definitely be using them again.
3 febbraio 2023
Risposta di Bradfords - Redruth BBS
Good morning,
Thank you for taking the time to leave us such a great review.
I am glad that everything worked out well for you.
We hope to see you again soon.
Kind Regards,
Joe.
Easy to order
Easy to order. Swift delivery and driver very obliging and went out of his way to drop the topsoil in a convenient place.
16 gennaio 2023
Risposta di Bradfords - Redruth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
communication with me
1 dicembre 2022
Risposta di Bradfords - Redruth BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
From start to finish it was easy to buy…
From start to finish it was easy to buy and arrange delivery
10 novembre 2022
Risposta di Bradfords - Redruth BBS
Hi Rupert,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
There was no advice regarding nil stock…
There was no advice regarding nil stock level on the item I purchased yet you took payment. I had to phone to find out status though the customer service was helpful once I noted my enquiry regarding availability.
4 novembre 2022
Risposta di Bradfords - Redruth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am sorry to hear that you where not advise of the stock levels of your order before this was placed.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
I ordered on a Friday and was told it…
I ordered on a Friday and was told it would be would be with me on Wednesday but it was a week!!
28 ottobre 2022
Risposta di Bradfords - Redruth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Megan
Trying to change a wrong delivery…
Trying to change a wrong delivery address with someone call “Tristan.”
Very unhelpful and argued with with me that I didn’t know my own address and then hung up on me.
Now the driver won’t find the right place.
Unbelievable.
30 settembre 2022
Non scritta su invito
Risposta di Bradfords - Redruth BBS
Good Afternoon Mr Robsinson,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Risposta di Bradfords - Redruth BBS
Hi Michael,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Products fine but counter service very…
Products fine but counter service very bad. Queue at counter but only one person serving. Four staff working at desks behind counter.
17 agosto 2022
Risposta di Bradfords - Redruth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I will forward the comments on to the branch.
Kind regards,
Joe.
Risposta di Bradfords - Redruth BBS
Hi Ben,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service and products
Bradfords at Redruth were excellent. They assisted in choosing the products I needed and they arranged delivery very quickly.
The quality of the materials looks good, especially the timber, when compared to the firms in this area.
The delivery guy was also very helpful and polite, and I really can not fault them. Thank you
23 agosto 2022
Risposta di Bradfords - Redruth BBS
Hi Rob,
Thank you for taking the time to leave us a review.
We hope to see you again soon at our Redruth Branch,
Lorna
Used Redruth branch
Used Redruth branch, my local branch Helston is closed Saturday afternoon?They were very helpful and only reason I didn't give 5 stars is I had I slight wait for them to pick my order, otherwise service was excellent.
19 agosto 2022
Risposta di Bradfords - Redruth BBS
Hi Gary,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Megan
Fantastic service as always
Fantastic service as always. Everyone is more than happy to help and always met with a smile.
6 agosto 2022
Risposta di Bradfords - Redruth BBS
Good Evening Lucy
Thank you for taking the time to leave us a review.
I am happy to hear that you have received fantastic service and that everyone you have spoken to is always happy to help.
We hope to see you again soon.
Kind Regards,
Katie
two home deliveries --- one1845hours…
two home deliveries --- one1845hours no promised telephone call until that time driver abit irate. When i ordered this delivery i paid for two items consisting of a jumbo bag of chippings and a weed control membrane no membrane delivered .Spoke to Bradford's on the Saturday told it was shut for a stock check then had to go out and get some so i could get on with the job. Sent an e-mail to you reply will send it out on next delivery-next delivery no membrane--went to store picked it up myself Not a happy bunny. W Richards
5 agosto 2022
Risposta di Bradfords - Redruth BBS
Good Morning William
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the missing item and the running around you have had to do.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
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