I strongly do not recommend buying from…
I strongly do not recommend buying from this company. My experience has been extremely disappointing from start to finish.
Shortly after placing the order, I contacted customer service within the first hours because I wanted to cancel the purchase. Instead of helping, they refused to cancel the order and gave unclear answers. After that, communication became very suspicious and unprofessional.
The company later claimed that the item had already been shipped, but they could not provide a valid tracking number. Different customer service representatives gave conflicting information about the order status, and many of my questions were either ignored or answered vaguely. It honestly felt like they were trying to delay the situation rather than solve it.
The customer service quality was terrible. Responses were slow, unclear, and lacked transparency. I completely lost trust in the company because nothing they said could be verified.
The quality of the product was also far below expectations. The item did not match what was advertised online, especially considering the high price. Overall, the entire experience felt misleading and unreliable.
Because of the serious concerns surrounding this transaction, I even had to block my credit card out of fear for my financial security.
I regret ordering from this company and would strongly advise others to stay away and be very careful before making any purchase from them.