Boxergy Recensioni 43

Boxergy carried out the installation of our AS Heat Pump, Solar PV Array and Electric Inverter/ Battery storage system in October 2021, and the installation team were absolutely first class. I am indebted to Jim Laidlaw for his invaluable advice and assistance initially in the design and specification of the overall system, which included disposal of our gas-fired CH boiler but allowed the continued use of the existing radiators and associated microbore pipework with minimal alteration. The new system has therefore been in continuous operation for well over 2 years now, and has performed generally extremely well throughout this period. Whilst our primary reason for changing our heating system was, and remains, to benefit the environment, our house is now better and more efficiently heated than it was and our energy costs are far lower than would have been the case had we continued with the gas boiler.
Whilst Boxergy have provided us with annual servicing of the primary components of our renewable energy system, more recently they have introduced various comprehensive service plans, including their Premium Service Plan, which we have now taken up, and I would like to thank Emma in particular for her enthusiasm, efficiency and determination to make the customer experience an excellent one. It is most encouraging to see Boxergy now focusing, helped by the introduction of their service plans, on ongoing customer service aspects.
Keep up the good work, Boxergy!

I would like to give a big shoutout to Boxergy! 🌟 We recently had them install our EV charger, and we're beyond impressed. I was so worried before the installation,but everything went so smoothly, and they were so competitive in terms of the price!
Highly recommend Boxergy! The service was excellent. Thank you!

Hi, staff are friendly and very helpful, the engineer arrived when he said he would and done a very professional job. Would strongly recommend them if you need anything done with heat pumps

Great team, working quickly to install our Heat Pump and new radiators. Very courteous and polite and helpful.

Each staff member was so easy to talk with, explained everything well, in a very relaxed way.
They completely supported us through everything. So helpful, knowledgeable and friendly - always turned up for you

Really good service overall, nice and friendly email communication with Emma. The service itself went really good, Adam was great and explained me everything, so I will repeat next year.

⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of engaging with Boxergy for the servicing of my heat pump, and my experience was nothing short of outstanding. From the initial planning phase, which was straightforward and seamlessly organised, to the execution, Boxergy exhibited exceptional professionalism.

The heat pump engineer assigned to my service was remarkably knowledgeable and dedicated. His attention to detail was commendable, ensuring that every aspect of the process was attended to with the utmost precision. Throughout the servicing, he took the time to explain each procedure, ensuring I was informed and comfortable with the work being carried out. His expertise didn't just stop at the servicing; he also provided invaluable insights into fine-tuning the heat pump to achieve optimal performance and efficiency.

Moreover, the administrative team at Boxergy deserves special mention. They've been incredibly responsive, approachable, and always willing to assist, fostering an atmosphere of trust and reliability.

It's clear that Boxergy is at the forefront of the burgeoning market of environmentally-friendly heating technologies in the UK. Their professionalism, combined with their dedication to excellence, positions them as a leading force in this sector. I wholeheartedly wish them continued success in this burgeoning market.

In conclusion, to anyone considering heat pump solutions or services, I highly recommend Boxergy. Their commitment to quality, education, and customer satisfaction is unparalleled. Keep up the excellent work, team Boxergy!

I commissioned Boxergy to installs PV, Batteries and ASHP on my property. Although there were delays in being able to source the invertor and Batteries I specified I was kept informed and up to date along the way. Upon commencement of installation the worth was competent, tidy and carried out as quickly as possible to reduce disruption in our household. Boxergy have been on hand to answer and deal with any queries I have had pre and post installation and their teams both office and installation based have been very knowledgeable and helpful. The Solar and ASHP market is currently saturated with companies offering various prices and levels of service but I would recommend Boxergy to anyone, irrelevant of any cheaper quotes they may have been given elsewhere, as their knowledge and back up service outweighs any cost savings of some of the the other companies out there in my honest opinion

Great service from start to finish. Everyone we dealt with in the company was polite and helpful. The team that installed the solar panels and the battery were very thorough. We are noticing a difference already and would definately recommend having solar panels and using Boxergy.

The process was very straightforward with Boxergy. In some ways I was surprised by the level of knowledge each of my Boxergy contacts had. We wanted to add to existing panels on our new home and install a decent sized battery. The quote was specific and accurate, the work done on time and efficiently- even though it was Good Friday. We had one glitch on Easter Sunday- an email to their 'urgent' colleague was returned within a few minutes by a phone call. The installer was round and fixed it at 8am on the Monday morning. Since then, the system has been working y well with no problems. I would thoroughly recommend this firm.

Following installation of an air source heat pump and solar PV in Nov 21, Boxergy were back on site servicing the heat pump in March. All good and no issues. This is our first experience of a heat pump and it has been fantastic. Much quieter than expected, absolutely reliable, zero carbon, zero reliance on fossil fuels from global kleptocracies and kept the house and water beautifully warm through a harsh Scottish winter/spring. Plus, the 8kWh PV system has produced as much as 8k on good days. As a result, we are running the entire house and the EV off the sun for free AND being paid by Octopus for our exported electricity. This is the only way to go!

Boxergy carried out an annual service of our heat pump system. We were very satisfied with all aspects. The appointment was arranged promptly and the engineer carrying out the service was professional and knowledgeable.

Boxergy installed an air source heat pump, home battery and solar panels for me. They were very patient as we have an awkward house for installing a heat pump - we had limited space for the installation and required planning permission to site it where we wanted. I first engaged them as we entered the initial covid lockdown and they have been very good at answering my questions and helping me along this path. Now that it is installed I am very happy - they managed to order a custom built hot water tank for our old gas boiler cupboard and used some fancy pipework to get it all connected to the HP, radiators and hot water pipes. Everybody at the company has been helpful, courteous and fast to respond to emails. There were supply issues that delayed the process but that was understandable, and we waited a while before the solar panels and home battery were installed but everything has been in place for a while now and working well for the past year.
I highly recommend Boxergy to anyone interested in installing a heat pump, and would further recommend them if you wished to add on PV panels and a battery.

This is my second installation with Boxergy after having PV and battery installed this year.
Everyone through the process has been really helpful and knowledgeable answering all my questions along the way.
The install team were amazing, hard working, great attitude and explained the system.
Thanks to all involved at Boxergy from start to finish.

Amazing service from start to finish. Guided me through what was at first quite a daunting prospect but explained everything clearly and in plain English. The installation team were phenomenal and set my whole solar panel system up in a day!! Special mention to Christian who worked like a total trooper and was very professional and polite. After installation has also been first class too as I've had to navigate home energy scotland, scottish power and octopus. Boxergy have always been on hand to guide me through the final stages of the process. Would absolutely recommend Boxergy 100%!

Boxergy provided a very thorough service from inception to completion. Easy to contact and answered all queries without delay. Very knowledgable at design stage and explained all aspects of their thinking with no issue. Rosie was great and kept us updated throughout. Nothing was too much trouble. Installation was more complex than anticipated but was, again, no problem. The install team took their time to get things right and it shows with the completed installation. Have to mention John Ozzie too who has been brilliant. Overall an excellent service and install.

The installation was quick, professional and well-explained. Some of the admin afterwards, less so - but overall a good installer.

Boxergy have been brilliant to deal with. Slick online process for the quote (thanks to John Ozzie) and regular updates via the really helpful Rosie Reid. In terms of the install, the team were brilliant, really helpful on the day and well informed about the equipment. Delighted and would recommend.

The system was well planned and despite the occasional stumble, well executed.
The system was set up in late December 2022; not the best time to judge how effective it was, so I have waited six months to fully evaluate.
The system was wholly designed remotely, from photographs which I was instructed to take and submit to Boxergy.
The team that Boxergy sent to complete the work were very good, working and efficiently to complete the job and leaving little mess. There was one technical hitch, which delayed the system's operation, which involved a return visit a couple of days later.
I would have given 5 stars for my review, had communication with Boxergy been easier. However it was over the Christmas period and I'm sure that made it more difficult.
The usefulness of the system has been good and the combination of solar, battery for off peak storage and a simple operating app have reduced my bills by four fifths.
Pretty good.

Great professional service and easy to deal with. Customer service was excellent and any minor issues were quickly dealt with.