Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Told several times to put the new boiler into a position in the kitchen. I came home and the so called plumbers had put the boiler in the same place as the old boiler. No floorboards tak... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant job replacing boiler and replacing insulation in loft and walls. Thomas and Alex did the boiler and heating and last night we could really feel a difference as radiators were hottest they've... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These guys have been brilliant from start to finish, had my cavity walls done & the loft insulation, nothing was an issue at all, polite & respectful throughout the process, cleaned up after themselve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had our cavity wall insulation completed today. The 3 lads completing the work were polite, respectful and hard working, and explained what they would be doing. They turned up on time for an early sta... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di riscaldamento e boiler
  2. Fornitore di boiler
  3. Installatore di impianti a gas
  4. Fornitore di energia pulita
  5. Fornitore di impianti di riscaldamento
  6. Ditta specializzata in coibentazione

Scritti dall'azienda

We are Hartlepool and the North East’s leading energy saving experts, helping you to take a ‘whole home’ approach to energy efficiency. We have helped Hartlepool and North east based homes LOSE LESS, USE LESS and GENERATE MORE making homes more comfortable, helping reduce energy consumption and most importantly saving homeowners money. To find out how we can help you save money with our range of green services, finance and funding please call us (Local Rate) on T: 01429 275575 or alternatively email info@borthwickheating.co.uk. A member of our experience team will be more than happy to discuss all of the available options you have available to you.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

1286 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Service

Great Service. The guys that came to do my cavity wall insulation arrived promptly & took care to clear up as much as possible before they left. I am very happy with the service i received & they were very polite & courteous.

4 novembre 2024
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Risposta di Borthwick Group

Thank you for sharing your experience with us!

Valutata 5 stelle su 5

Absolutely great work

Absolutely great work , workers are very friendly and they know what they doing , very good company easy contact with them

4 novembre 2024
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Risposta di Borthwick Group

Thank you for your kind review.

Valutata 5 stelle su 5

Great company

Absolutely excellent service provided by borthwick group from start to finish.
All the lads are very professional and clean and tidy in their work.
I’m absolutely over the moon with my now energy efficient home.

1 novembre 2024
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Risposta di Borthwick Group

Thank you for your kind feedback.

Valutata 5 stelle su 5

Cavity wall insulation replacement.

Great communication from the start to the finish of the job. Team arrived on time, carried out the work in a professional, timely manner and cleaned up before leaving.
Recommended.

23 ottobre 2024
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Risposta di Borthwick Group

we appreciate your kind review.

Valutata 5 stelle su 5

Great Service!

The whole process from start to finish was great, the initial canvasser, to the survey and finally the installation.
Really friendly and happy guys, great job.
Couldn't have had a better experience.
A credit to the business!

1 novembre 2024
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Risposta di Borthwick Group

Thank you for your kind review.

Valutata 5 stelle su 5

Excellent

Excellent, turned up when they said they would completed the works in a timely manner with minimal mess

31 ottobre 2024
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Risposta di Borthwick Group

We appreciate your kind review.

Valutata 5 stelle su 5

Great experience from customer services…

Great experience from customer services throught to survancy and then the guys who done the wall installation very good, got on with the job noise as expected from drill but explained what was happening cleaned up after themselves and knocked for me to check I was happy with the clean up .... brill polite lads 👍

31 ottobre 2024
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Risposta di Borthwick Group

Thank you for your kind feedback.

Valutata 5 stelle su 5

Cavity insulation removed and replaced…

Cavity insulation removed and replaced under GBIS. Two guys, both very friendly, polite and informative. Work was completed on time, brick dust etc all cleaned up without needing to ask, overall a very pleasant experience.

30 ottobre 2024
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Risposta di Borthwick Group

We appreciate your kind feedback

Valutata 5 stelle su 5

The 2 guys were prompt in arriving and…

The 2 guys were prompt in arriving and demonstrated competence and commitment in commencing their job to the proper regulations and requirements of the job in hand. They worked well in tandem and left my property in good repair.

24 ottobre 2024
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Thank you for sharing your experience with us!

Valutata 1 stelle su 5

Full eco home system installation…and damage

Full eco home system installation completed.
If I could get them to de install I would , and get my old boiler back in, i would .
Caused damage to property , returned under false pretences to fix poor installation of boiler , still not working efficiently , electric grey cables left loose in loft .Made a right mess , one worker told me to go f...
myself , because i asked them to use side entrance and use his own equipment , not mine .
I have tried to get back to fix / put right , 5 weeks now , I have compliant to gov web site .
Beware if you use these , messy , unsafe and don't use PPe , and will try to use your tools and equipment . Cause damage and they don't take ownership . poor people to deal with , if i could give no stars i would.

10 settembre 2024
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Risposta di Borthwick Group

In order for us to fully understand and address your concerns, we would appreciate it if you could please send a summary of your complaint, including any details of contact you have had with our company, to complaints@borthwickheating.co.uk.

We understand how frustrating it can be to experience problems and we assure you that we take all customer complaints very seriously. We would like to assure you that we will do our best to address your concerns in a timely and efficient manner.

If you have any further questions or concerns, please do not hesitate to contact us at complaints@borthwickheating.co.uk. We would be more than happy to assist you. Thank you for bringing this matter to our attention. We look forward to hearing from you soon.

Valutata 5 stelle su 5

Cavity Walls

Cavity Walls completed with 100% satisfaction. 2 lads turned up to do the work and had a polite professional manor. left the work completed all clean and tidy showing me around the property to show me how the work was carried out and to make sure i was happy before leaving. Thanks Borthwick Group..

22 ottobre 2024
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Risposta di Borthwick Group

Thank you for your kind words.

Valutata 5 stelle su 5

Quick and professional

Showed up on time, were very polite and the job was done fast with very little mess.

22 ottobre 2024
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Risposta di Borthwick Group

Glad to hear about your experience with us!

Valutata 5 stelle su 5

Loft Insulation

Two insulation fitters arrived promptly, they were very polite and informative. They did an excellent job taking the old insulation out and fitting the new. They tidied up after the insulation process.

21 ottobre 2024
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Risposta di Borthwick Group

Thank you for sharing your positive experience with us!

Valutata 5 stelle su 5

Borthwick group

The lads turned up on time. Polite. Hard working. Trustworthy. I would recommend
Borthwick group.

17 ottobre 2024
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Risposta di Borthwick Group

Thank you for sharing your experience with us!

Valutata 5 stelle su 5

Cavity wall insulated

Had my old cavity wall insulation removed and then re-insulated yesterday by Borthwick group. The 2 lads who done it were very punctual and arrived right on time. They were polite and professional and all times they carried out the work with no issues and left no mess afterwards making sure to leave the outside clean and tidy. All the staff I’ve dealt with from the company have all been polite and helpful

17 ottobre 2024
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Risposta di Borthwick Group

Thank you for sharing your positive experience with us!

Valutata 1 stelle su 5

I have autism and decided that I didn’t…

I have autism and decided that I didn’t want the job doing as we couldn’t have a combi boiler and I couldn’t deal with the mess.
They would not stop hassling us with phone calls, it has gotten so bad that I am in contact with the police as they are calling us daily . I would personally like to know were they got my contact number as it was never handed out. Disgusting practices for a professional company. They can’t contact us now as number is blocked

17 ottobre 2024
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Risposta di Borthwick Group

In order for us to fully understand and address your concerns, we would appreciate it if you could please send a summary of your complaint, including any details of contact you have had with our company, to complaints@borthwickheating.co.uk.

We understand how frustrating it can be to experience problems and we assure you that we take all customer complaints very seriously. We would like to assure you that we will do our best to address your concerns in a timely and efficient manner.

If you have any further questions or concerns, please do not hesitate to contact us at complaints@borthwickheating.co.uk. We would be more than happy to assist you. Thank you for bringing this matter to our attention. We look forward to hearing from you soon.

Valutata 5 stelle su 5

ECO 4 INSTALLATIONS

The service and quality provided by Borthwick were both impeccable, the team of operatives were punctual, courteous and professional at all times.

Well done.

14 ottobre 2024
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Risposta di Borthwick Group

Thank you for sharing your experience with us!

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