Booksibreaks Recensioni 

189
TrustScore 4 su 5

4,0

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Valutata 4 stelle su 5

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... Leggi di più

Valutata 1 stelle su 5

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... Leggi di più

Valutata 5 stelle su 5

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... Leggi di più


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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4,0

Tutte le recensioni

(189)

21 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great helpful team

18 giugno 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank you for taking the time to write a review. We appreciate all feedback and we look forward to getting you away! Regards, Booksi Breaks.

Valutata 5 stelle su 5

3 day mini break

I received a telephone call from this company, I am so glad I did. I look forward to using this company in the future. Members of staff have been very helpful and explained everything thoroughly. They dealt with my questions and queries very professionally

10 giugno 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank you for taking the time to speak with us and leave this review! We appreciate the feedback. Regards, Booksi Breaks.

Valutata 1 stelle su 5

I was sold a 4 day 3 night stay in the…

I was sold a 4 day 3 night stay in the UK, which was on a promotional offer, but I was never advised at all, that before purchasing it, I would not be able to canx it if I changed my mind or if something came up later on. I had sent 3-4 emails asking for a refund, but had to call after no response, to be told I can’t get a refund whatsoever, which is totally unacceptable.. They take ur money without giving you the full information even to the point I was told the offer was £199 all in, to be then told by another person it’s plus VAT. So without getting any help from them, I wanted to know what I can do to get my money back.

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely beautiful location and very…

Absolutely beautiful location and very friendly and helpful staff. Had a lovely relaxing stay at karma lake of menteith hotel. Small rural hotel, food was really excellent, I would recommend it wholeheartedly to everyone!

24 febbraio 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank you for booking with us! We´re glad you enjoyed your stay. Regards, Booksi Breaks.

Valutata 5 stelle su 5

The venue was really good although the…

The venue was really good although the weather was not great enjoyed the hotel and staff excellent food also great unfortunately the shower was almost nonexistent as the water pressure and temperature was cold.I understand the hotel is in a transition to upgrading the rooms so that should remedy that problem overall a great break

20 febbraio 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank you for leaving a review. Our sincerest apologies for the issues with the shower, we will pass your feedback on to the resort. Regards, Booksi Breaks.

Valutata 4 stelle su 5

Superb location

Superb location, great food, good restaurant, bar and games room. Our room was nice enough; not spectacular, but the setting and the surrounding countryside certainly were. Stirling Castle and Loch Lomond were among the highlights of the trip, but visiting the Kelpies and a 15-mile bike ride from Aberfoyle were also great.

4 febbraio 2024
Non scritta su invito
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Risposta di Booksibreaks

We are so pleased you enjoyed your break and appriciate your positive feedback!

Kind Regards

Booksi Breaks

Valutata 2 stelle su 5

Hit and miss

It was too far from amenities, we had to drive miles to see places, the room was nice but not quite up to standard implied by brooksy break staff. The Continental Breakfast was very good,Although dining room looked a little below standard ,whilst told of wine and cheese taster, we felt there should been met and invited to the event, No one showed us the emenities, due to my partner's parent taking ill we had check out after two days, we had evenig meal on first night and felt the meal was either frozen or prepacked and considering the price, if not for the discount given we would not have stayed

13 gennaio 2024
Non scritta su invito
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Risposta di Booksibreaks

We appriciate the feedback you have given us and we will make sure to pass this on to the hotel.

Kind Regards

Booksi Breaks

Valutata 4 stelle su 5

Good product knowledge

Good product knowledge, balanced sales info, pertinent and conversational booking experience

23 gennaio 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank you for your lovely comments!

We hope you enjoy your break.

Kind Regards
Booksi Breaks

Valutata 5 stelle su 5

Lovely hotel

Lovely hotel, food was good, staff were welcoming. Will definitely find another Karma club stay

12 gennaio 2024
Non scritta su invito
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Risposta di Booksibreaks

We appreciate your feedback and are delighted you enjoyed your time with Booksi Breaks!

Warm regards

Valutata 5 stelle su 5

Excellent Service.

Very helpful with good and prompt service and responds.

8 gennaio 2024
Non scritta su invito
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Risposta di Booksibreaks

We’re grateful for your positive comments!

Hope you have a fantastic break.

Best regards,
Booksi Breaks

Valutata 5 stelle su 5

Team was very helpful.

15 dicembre 2023
Non scritta su invito
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Risposta di Booksibreaks

Thanks so much for your wonderful feedback!

Wishing you a great break.

Sincerely,
Booksi Breaks

Valutata 5 stelle su 5

The people I spoke to on the phone were…

The people I spoke to on the phone were unfailingly helpful and polite and patient.

4 gennaio 2024
Non scritta su invito
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Risposta di Booksibreaks

Thank for you your kind words. We here at Booksi Breaks hope you have a wonderful trip!

Warm Regards

Valutata 5 stelle su 5

Lovely area to visit.

The hotel was lovely and well run. The site was beautiful and well located.

15 dicembre 2023
Non scritta su invito
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Risposta di Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time with us at Booksi Breaks!

Sincerely

Valutata 4 stelle su 5

So easy to book

13 novembre 2023
Non scritta su invito
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Risposta di Booksibreaks

Thank you for your kind words. All of us at Booksi Breaks wish you a fantastic trip!

Warm regards

Valutata 5 stelle su 5

Lovely break

Ease of booking, keeping us informed about our break. The hotel karma lake of menteith hotel is lovely and staff are so friendly and attentive. Even the dog was made a fuss of

27 novembre 2023
Non scritta su invito
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Risposta di Booksibreaks

Thank you for your feedback. We're thrilled you had a great experience at the resort!

Kind regards

Valutata 5 stelle su 5

Superb customer service

I have always thought that you always find out how good a company is when things don't go according to plan, when everything goes pear shaped.
Recently we had to Cancel a 4 night Break last minute due to a Family bereavement.
When contacted Booksi breaks were very sympathetic and made sure that our break could be re-scheduled for whenever we desired which was totally unexpected, they were so understanding and for this we are extremely grateful.

24 novembre 2023
Non scritta su invito
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Risposta di Booksibreaks

Thank you for your kinds words. We offer our deepest condolences and we are happy we could help.

Kind Regards,

Booksi Breaks

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