Book My Travelin Recensioni 

107
TrustScore 2.5 su 5

2,4

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Valutata 1 stelle su 5

THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY U... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Run... Run Fast and DO NOT USE THIS HORRIBLE COMPANY! I booked my vacation 7 days ago and received confirmation. Now, a VERY RUDE representative called me and said if I didn't pay more money they wo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received superb customer service today while booking my flight. This young man took the time to explain and resolve all our issues. THOMAS WHITE, you are awesome and an excellent example of great... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company is a joke. Booked my ticket on Lufthansa from USA to Europe. Next day I got a phone call from bookmytravein.com telling me that my ticket does not include checked baggage that I was aware... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sito di ricerca di voli aerei

Scritti dall'azienda

BookMyTravelin: One of the best recognized online travel platforms in the US and Internationally—specializes in providing an extensive selection of flights booking services at exceptionally low prices.


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,4

Tutte le recensioni

(107)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thomas was a great help with our…

Thomas was a great help with our booking and changes!! Reliable and great deal!

24 agosto 2021
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Risposta di Book My Travelin

Dear Morton

Thank you for your feedback!
We are glad that you loved our services.
We are really happy that you found our website user-friendly and helpful.

Faithfully Yours,
Bookmytravelin Team

Valutata 5 stelle su 5

Awesome experience our agent Thomas fix…

Awesome experience our agent Thomas fix all the problems in 10 minutes….

Best regards….

22 agosto 2021
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Risposta di Book My Travelin

Dear Sebastian,

Thank you for your kind words.

Our team is striving to deliver the quality of services that may exceed your expectations.

Looking forward to serving your travel needs in the future.

Faithfully Yours,
Bookmytravelin Team

Valutata 5 stelle su 5

Thomas always delivers excellent…

Thomas always delivers excellent customer service and has the best prices around! Highly recommended!

20 agosto 2021
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Risposta di Book My Travelin

Dear Aleisia,

Thank you for taking the time to share your thoughts about our services.

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

We will be here for you next time you plan your trip!

Sincerely Yours,
Bookmytravelin Team

Valutata 5 stelle su 5

Excellent service

Excellent service, best prices, very knowledgeable and wonderful customer service. I truly appreciate their service.

20 agosto 2021
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Risposta di Book My Travelin

Dear Quentin,

Thank you for your kind words.
Our team is striving to deliver the quality of services that may exceed your expectations.
Looking forward to serving your travel needs in the future.

Faithfully Yours,
Bookmytravelin Team

Valutata 5 stelle su 5

Thomas helped us tremendously

Thomas helped us tremendously, he made sure that we did not pay for something that would leave us at a stop overnight.

18 agosto 2021
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Risposta di Book My Travelin

Dear Yaquelin

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

I do recommend

I do recommend, Thomas appeared most helpful and patient assistant :)
Despite problems with the bank, the booking was finally successful !

18 agosto 2021
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Risposta di Book My Travelin

Dear Anna

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Thomas is the best

Thomas is the best, I really appreciated his help! I recommend it 💯%

18 agosto 2021
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Risposta di Book My Travelin

Dear Yoel

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

NOT A SCAM

NOT A SCAM! Worth the wait.

I was very concerned that this company was a scam at 1st because after I booked my flight online it said I would have my ticket information within 30 minutes. I waited over an hour and called the customer service # listed. I was told they were in the process of booking my flight and I would have my ticket info emailed to me within 20 minutes. I waited almost another 45 minutes and I called back again. I spoke with Thomas White and Alex and they were both very helpful and eased my worries. Almost 2 hours later I finally got my reference # and I was able to call American Airlines and they said my ticket and round trip flights were all set and I was “ticketed” as American Airlines called it. I was able to get an AWESOME rate from Syracuse NY to Las Vegas for $513 compared to other travel companies that were charging $680 for the same exact flight with same departure and arrival times as I got with Book My Traveling (just wanted to add that I booked this flight less than 48 hours before my departure). A little patience goes and long way and I am very HAPPY and super excited! Thanks so much for the excellent communication and for the AWESOME Rate!!!! I will be using this company again.

5 agosto 2021
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Risposta di Book My Travelin

Dear Sierra

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Outstanding customer service rep

I needed to change my flight... I called the 800 number I got Thomas White outstanding customer service rep he changed my flight hooked me up with a good seat explained everything to me great experience good customer service rep based on the reviews the company needs more like him Thomas was the man

9 giugno 2021
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Risposta di Book My Travelin

Dear Barre

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 1 stelle su 5

Run..

Run... Run Fast and DO NOT USE THIS HORRIBLE COMPANY! I booked my vacation 7 days ago and received confirmation. Now, a VERY RUDE representative called me and said if I didn't pay more money they would cancel my flight. FLIGHT CANCELLED!!!! What a SCAM........

10 maggio 2021
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Dear Ellen

It is very difficult for us to hear about such bad experiences of our customers, Honestly, this is not at all our standard of service.

We invite you to contact us at support@bookmytravelin.com or 844-539-0014, so we may discuss your specific experience from Bookmytravlin.com

I hope you will give us just one chance to deliver you the service we are truly capable of

Regards
Team Bookmytravelin

Valutata 1 stelle su 5

This “travel agency” is a scam

This “travel agency” is a scam! I was trying to book some tickets from them and I ended getting a lot of trouble and problems with them. Here the details: I booked 2 tickets on may 4th with this agency and I got a booking confirmation telling me that I was supposed to get the tickets confirmation “shortly”, then, after 10 hours waiting I decided to call to check the status and the nightmare begun: 1 they put me on hold for almost an hour just to tell me that someone was going to call me back and let me know what the status of my booking was. 2. Somebody called me back trying to persuade me to buy a different tickets for different reasons. 3. After my denial to buy a different one and demand of the ticket I bought, they started to tell me that the price I booked was no longer available and that I got to either buy it for more money or get something they called “stand by ticket” which basically is a phantom ticket. 4. After a lot of time and me still demanding the product I paid for I got to talked to the “customer manager” and the very rude guy told me that my options were to buy it more expensive or to cancel the booking, after all the time I spent on trying to get what I paid for. 5. The same guy dare me to do something about it and he said that I can’t do something. That’s why I’m reporting this shady, full of scammers website. Please help me to get them out of business. They shouldn’t be tricking people anymore.

4 maggio 2021
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Dear Cristian

It is very difficult for us to hear about such bad experiences of our customers, Honestly, this is not at all our standard of service.

We invite you to contact us at support@bookmytravelin.com or 844-539-0014, so we may discuss your specific experience from Bookmytravlin.com

I hope you will give us just one chance to deliver you the service we are truly capable of

Regards
Team Bookmytravelin

Valutata 1 stelle su 5

THIS HAS HAD TO BR THE WORST AIRLINE I…

THIS HAS HAD TO BR THE WORST AIRLINE I HAVE EVER GONE THROUGH AND I'VE BEEN ALL OVER THE WORLD. VERY POOR AND RUDE COSTUMER SERVICE. HUNG UP IN MY MOTHERS FACE WHEN SHE TRIED TO BOOK A FLIGHT FOR MY UNCLE FOR MY GRANNY'S FUNERAL. DIDN'T SHOW ANY SYMPATHY I COULD SCREAMED BECAUSE THAT'S HOW DISRESPECTFUL AND UN PROFESSIONAL THEY WERE. IF YOU KNOW WHAT'S BEST NEVER USE THIS AIRLINE BECAUSE I CERTAINLY WILL NOT BE USING AGAIN.

20 aprile 2021
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Risposta di Book My Travelin



Dear Kierra

It is very difficult for us to hear about such bad experiences of our customers, Honestly, this is not at all our standard of service.

We invite you to contact us at support@bookmytravelin.com or 844-539-0014, so we may discuss your specific experience from Bookmytravlin.com

I hope you will give us just one chance to deliver you the service we are truly capable of

Regards
Team Bookmytravelin

Valutata 1 stelle su 5

DONT EVER BOOK WITH THEM.

DONT EVER BOOK WITH THEM.. first they hung up the phone on my mama in her face. She was trying to book her uncle down to Houston because her mama passed away and it seem like they would be a little more on the sensitive side but they wasn’t. Instead they insisted on over talking her and giving attitude. This is horrible, disgusting and nasty. Couldn’t be me biking with them.

20 aprile 2021
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Risposta di Book My Travelin



Dear Melady

It is very difficult for us to hear about such bad experiences of our customers, Honestly, this is not at all our standard of service.

We invite you to contact us at support@bookmytravelin.com or 844-539-0014, so we may discuss your specific experience from Bookmytravlin.com

I hope you will give us just one chance to deliver you the service we are truly capable of

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

I bought the ticket online

I bought the ticket online. Quickly one representative call me to update me about some changes about the ability on my fly. His name is Thomas, absolutely helpful and understanding with a lot of patience and a very nice attitude. He was awesome, he explained me everything and he give me a great deal on my ticket. I really recommend this fly ticket page. If everyone who works there is like Thomas you will never regret take this step! Thank you Thomas!

12 aprile 2021
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Risposta di Book My Travelin

Dear Marcela

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Hello my name is Nana Stankova

Hello my name is Nana Stankova, I am writing to inform you about the outstanding service from Thomas White. I called him because I was looking to an emergency ticket/ tickets flight. I've never had such a pleasure to speak with such an understandable person, good listener, extremely patient with me, letting me know that he'll take care of me and my children, I had to put him on hold so many time and he was always OK with that, extremely professional. HE WILL BE HIGHLY RECOMMENDED to all my friends! In the future I will be always reaching out to him since I travel a lot!

Thank you Thomas!!!

24 marzo 2021
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Risposta di Book My Travelin

Dear Nana

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Super and an Excellent customer Rep.

Darren Jones Gave me an excellent customer service. He really made my day by getting me a good flight. He was cool and cheerful and got me a good airline ticket.
He is an asset to your company. He deserves a raise for an excellent customer service.

22 marzo 2021
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Risposta di Book My Travelin

Dear Chris

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Thomas White always has a solution …

Thomas White was excellent all around in customer service. He was patient and listened to my situation when I thought I was hopeless and called with a negative attitude he calmed me down And found a solution . I l thanked him for remaining professional even under stress. He’s the best and the reason why I’ll call back for business

17 marzo 2021
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Risposta di Book My Travelin

Dear Shardenae

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

Thomas White was EXCELLENT!

Thomas White was EXCELLENT!! He followed through all the way to the end, even contacting the airline and pursued a credit be applied to my account. If possible, I will contact him directly when I use bookmytravelin again. We need more people in customer service like Thomas!!

11 marzo 2021
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Risposta di Book My Travelin

Dear Christie

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

I received superb customer service…

I received superb customer service today while booking my flight. This young man took the time to explain and resolve all our issues.
THOMAS WHITE, you are awesome and an excellent example of great customer service. Just when you think people don't care anymore, a guy like Thomas show you something different.

9 marzo 2021
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Risposta di Book My Travelin

Dear Shawanda

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chances to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

Valutata 5 stelle su 5

I am very pleased with the customer…

I am very pleased with the customer service!! The booking for the flight was very successful and I did call the next day for some information and the guy was very helpful and respectful! Thanks again and for sure I would refer friends and family to your business.

4 marzo 2021
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Risposta di Book My Travelin

Dear Kaamya

"Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!"

I hope you will give us more chance to deliver you the service we are truly capable of.

Regards
Team Bookmytravelin

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