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Booker Software Recensioni 

30
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I signed up with mindbody in September they use the booker app. I thought going from Square to booker would be a upgrade unfortunately its not. now mid October and i still can't use booker because it... Leggi di più

Valutata 5 stelle su 5

Had a great info call with Fernando going through the new marketing suite upgrades. It was super informative and extremely helpful! He was a great guide through the new changes and updates.

L'azienda ha risposto

Valutata 5 stelle su 5

My experience with Mindbody has been wonderful, thanks to the incredible support of their team throughout my journey. It all started with Grant Valencia, my Mindbody Sales Representative, who... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gustavo provided outstanding service. He was extremely knowledgeable and took the time to walk me through everything clearly.

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software
  2. anche in
  3. Rivenditore di software

Scritti dall'azienda

Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Streamline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best.

Our Capabilities

Scritti dall'azienda

Scheduling
Managing your spa or salon booking calendar is simple with Booker's all-in-one tools. Sync in real time to the Business app to run your business from the palm of your hand.
Consumer booking
Let clients book anytime, anywhere with online scheduling and an AI assistant handling texts and appointments 24/7. Booker businesses can even connect with new clients by listing in the Mindbody app.
Payments
Run quick, easy transactions right from your phone, and streamline in-store purchases with an integrated POS system. Sell gift cards, memberships, and packages while simplifying payments and improving sales reporting.
Staff payroll
Flexibility is key when processing payroll. Booker offers different pay types from standard hourly to commission-based, per-service fees, bonuses, and blended options that will meet your needs.
Marketing
Promote your services with a branded booking experience to convert drop-ins and engage regulars with targeted emails. Grow referrals and reviews with built-in tools.
Operations
With an all-in-one solution like Booker, everything you need to run and grow your business is integrated right into your software. Reduce admin time and run your business your way with features designed to save you time every day.

Informazioni di contatto

  • 689 Tank Farm Road, Suite 230, 93401, San Luis Obispo, Stati Uniti

  • booker.com

Booker Software For Spas and Salons

Booker serves the world's top spa & salon brands.

4,1

Molto buono

TrustScore 4 su 5

30 recensioni

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4,1

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27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

It was helpful but...

It was helpful but, the language barrier was somewhat of an issue. The owner of my spa couldn't understand anything she was saying.

25 agosto 2026
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Risposta di Booker Software

We appreciate your feedback and are sorry to hear about the communication difficulties. We are actively working on improving our support to ensure clearer interactions for everyone.

Valutata 2 stelle su 5

I feel as if Booker wants to just keep adding the new items, but won't fix the existing.

I feel as if Booker wants to just keep adding in new capabilities, but when it comes to fixing issues/bugs, it is a no fly zone. I just switched to version 2 and it is riddled with issues and my team and I are just getting the run around when addressing them. For how much this software costs, I expect a much better outcome than what has been presented from this company.

14 agosto 2026
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Risposta di Booker Software

We appreciate you sharing your candid feedback regarding your experience with the recent version update. We understand your frustration with encountering issues after switching to the new version and the challenges your team has faced in getting these addressed. We are committed to ensuring our software meets your expectations, especially given the investment you've made. We are actively reviewing the concerns you've raised about the stability of version 2 and the support process to identify areas for immediate improvement. We are dedicated to providing a more reliable experience and a more effective resolution path for any problems that arise.

Valutata 1 stelle su 5

Way too complicated

Way too complicated. Not liking it so far

16 agosto 2026
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Risposta di Booker Software

We appreciate you sharing your feedback. We are always working to simplify our processes and improve user experience.

Valutata 5 stelle su 5

Giavana was very knowledgeable and…

Giavana was very knowledgeable and helpful walking me through all of the perks the ultimate package has to offer. 45 minutes felt like no time at all! Thank you!

1 luglio 2026
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Risposta di Booker Software

We are so happy to hear that our Customer Success Manager provided such a knowledgeable and helpful experience, making the time fly by! We appreciate you sharing your positive feedback.

Valutata 5 stelle su 5

Nathalie was great!

Nathalie was very thorough, professional and answered any questions that I had.

5 giugno 2026
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Risposta di Booker Software

We're glad you had a great experience and appreciate your kind words. Thank you for your positive feedback!

Valutata 1 stelle su 5

I tried to schedule a "FREE" trial with…

I tried to schedule a "FREE" trial with them, but "Avery" had entered my contact information incorrectly so the THREE sessions I reserved my time for NEVER happened. Despite this, as I had to enter a credit card information for the free trial, they have been billing me since October 2019 for $381.11! I have called and get the run around....at this point I am turning them over to the fraud division of my credit card company and the FTC. If they cannot event get a trial completed, how can they schedule for your business? Their billing department, however is very efficient at sending fraudulent bills

28 gennaio 2020
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