Great service. Beautifully designed. Only issue was glass doors where shipped instructions differ from online instructions. My installer used the packaged instructions which causes the doors and fr... Leggi di più
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It was easy to: order, modify, schedule delivery and it came with all the parts. The pergola looks amazing and the lights and louvres work. I had a two handy and knowledgeable people put it together i... Leggi di più
L'azienda ha risposto
Pergola is Super Pergola arrived a few days later than planned and this gave us some challenges with manpower. However, the pergola arrived in great shape, with all its parts. Assembly and instal... Leggi di più
L'azienda ha risposto
The service was excellent with Bon Pergola, and they were very patient with us on the different options. They also worked with us on the shipping date, even when we had to reschedule. They answer qu... Leggi di più
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Dettagli dell'azienda
Informazioni su BON PERGOLA
Scritti dall'azienda
Smart Shopper’s Choice for Pergolas
Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers.
Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns.
Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years.
BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
Informazioni di contatto
22600 Lambert Street, Suite 708, 92630, Lake Forest, Stati Uniti
- 9497163678
- hello@bonpergola.com
- bonpergola.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di BON PERGOLA

Risposta di BON PERGOLA
Weather proof Pergola…
Everyone was great in assisting me with my screen replacement. I’m very happy with the Weather proof Pergola. The lighting is great and the unit is built well.

Risposta di BON PERGOLA
Amazing company
Besides the extremely good looking and well constructed Pergola the staff who assisted me from purchase to installation was amazing. This is a very good company with an obvious culture that wants to please the customer.

Risposta di BON PERGOLA
Good solid Pergola
Good solid aluminum pergola, well made.
Great and friendly customer service.

Risposta di BON PERGOLA
We love our Bon Pergola Villa Pergola
We Love Our Villa Pergola!
My husband and I couldn’t be happier with our new Villa Pergola from Bon Pergola! It looks absolutely amazing in our backyard—modern, stylish, and super high-quality. It’s everything we ever wanted.
We went from wooden deck to pavers and added a pergola to protect us from the Chicago sun. It has completely changed how we use our outdoor space, and we’ve already gotten so many compliments from friends and family.
We installed it ourselves with no problem! During the building process, we experienced extreme heat, to wind and sand storm, yet the pergola held - even though we have yet to anchor the legs to the footing! The instructions were clear, everything was well-packaged, and they even held the delivery upon request until we finished our pavers.
Bon’s customer service has been incredible too. From the start of our project, prior to purchasing the Villa Pergola, we asked if we needed a footing and if there was an option to change the color of the lights that came with the pergola. Jeff was very knowledgeable and upfront about the requirements even though we expressed we were hoping we didn’t want a footing. Bon ended up supplying us with the lighting color we wanted and walked us through how to change it. Anytime we had a question, someone got back to us quickly and was super helpful and friendly. They also replaced the heater that it came because it was broken even though we were in receipt of the heater for over a month (without opening). It’s so nice working with a company that actually cares about their customers.
If you’re thinking about getting a pergola, we highly recommend Bon Pergola. The product and the support are incredibly amazing!

Risposta di BON PERGOLA
Great Customer Service and Amazing Product
After spending a lot of time in researching custom motorized pergola contractors and other off the shelf pergola brands like Hanso, Pergolux, Luxury Pergola, Ovia and a few others I finally decided to go with Bon Villa Pergola. What led me to this choice was the price, availability of the customizations related to the height, smart sensors (rain/wind/sun etc.) and wide variety in motorized screens. Their installation instructions can be better but they are very responsive to the text/call based support requests and questions. They also didn’t try to sell me their most costliest models as they understood what I was looking for. I will strongly recommend them based on my personal experience with them.

Risposta di BON PERGOLA

Risposta di BON PERGOLA
Fast shipping and reasonable pricing
Fast shipping and reasonable pricing. Overall a great product.

Risposta di BON PERGOLA
Yodoko small shed
Did everything as describe in the manual and watched the video a few times. However, you need a third person when installing the side panels. I secured the first side panel with the supplied hardware as my wife was holding it and went to get the other side panel and my wife let go the first panel to help hold the second panel and a gush of wind blew the panel down. The hardware to hold the panel was not sufficient. Needed a third person. The bottom of the panel got damaged. Had to try to fix it by bending it back into place. I was not able to bend everything back in place but got most of it. The cover that hides the adjustment for screw for leveling does not sit correctly from the damage.

Risposta di BON PERGOLA
Perfect pergola
This is great extension to patio. Easy to install. We really enjoy it. Bought it with shades, which works perfect for sunny or windy days.

Risposta di BON PERGOLA
13x19 Ver 2.0
Went with the Villa 2.0, mainly because it could span the full 19feet without a center post. Overall, the unit is great and delivery was quick. I did have an issue with the screen having a small tear in it, seems the packaging could have been done better. I contacted customer support, within a week I had a repalcement screen. The support was great and responsive!!!
Couple things,
1) The 13x19 is big and heavy. On the delivery luckily the driver helped unload. If I was doing again I'd upgrade the delivery.
2) Assembly, 4 of us did the complete install (not including the blind) in under 4 hours. Have several ladders to make it easier.
3) If ordering the screen, the instructions as a bit laking, I found several versions of the instructions and used all of them. Once I figured it out it was pretty easy.
The finished product is really nice! Feature set is excellent and the company was great to work with. I would definitely recommend them to anyone buying a pergola like this.

Risposta di BON PERGOLA
Thoroughly impressed.
I had been shopping around for Pergolas and reached out to multiple companies for quotes. David was the first to respond and answer my many technical questions and help tailor my pergola to exactly what we wanted. I found his responses quick and detailed and paired with the best quote, it was an easy choice going with Bon Pergola. We even ordered a 5'x7' shed in addition. Shipping was quick and with two doors damaged during transit, they offered to replace them ASAP without hassle. I highly recommend this company becasue of their beautiful products and incredible customer service!

Risposta di BON PERGOLA
The delivery just happened today but…
The delivery just happened today but the customer service and support has been incredible.

Risposta di BON PERGOLA
The pergola is great and provides shade…
The pergola is great and provides shade like it should.

Risposta di BON PERGOLA
Super fast delivery and always…
Super fast delivery and always available to help. The team is uber knowledgeable.

Risposta di BON PERGOLA
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