Boiler Rapid Repair Recensioni 

On Time, quick and clean, no hassle.

Very efficient and most friendly. We have requested a return visit in a years time. Thank you Geoff for the service. Regards Sean

I got an appointment quickly. Troy, the engineer, was able to service my boiler competently, with no problems. I am happy with the service.

Fantastic service my boiler brilliant service

As always a fully professional service.

Not recommended as very much overpriced compared to other OFTEC professionals.

The reason for this review it is simply that I booked a service £65 + VAT on a fully working boiler. I asked them to fit a expansion which I already had and was told that would have costed me a few extra quid to fit it.

The guy came and wanted to replace the oil line which has a cost of around £10 and also wanted to replace the hose for the condensing chamber, which has also a cost of around £10 and then do the service.
Nevermind they wanted to replace the filling loop hose which has also a cost of around £10.

We were talking to replace 3 hoses prior to carrying out the service.

I would have never expected that changing 3 hoses and fit the vessel(which I already had) would have made the price jump from £65 to almost £500 as it was around 400 for the three hoses to change + 65 and vat extra to do the service again and also had to pay £50 (and I paid it) just for getting the quote.

They put 4 hours of labour at £50 per hour and the parts were overpriced.

This is the reason for this review.

I would have been happy to pay some money, but something reasonable. I had work done previously and this quote was far too much overcharged.

I believe that a quote around £200 including the service could have been reasonable and I would have accepted it, this quote was unreasonably overpriced.

As always, the engineer arrived on time and conducted the gas boiler service with both friendliness and efficiency. Having relied on Boiler Rapid Repair for several years now, I confidently recommend their services and have frequently done so.

I have used Boiler Rapid Repair for well over 10 years, to undertake Gas Boiler servicing at both my main residence and a rental property I own. Their service has been excellent throughout this period in terms of helpfulness, reliability, ability to diagnose and repair fault/replace any part as necessary promptly thus keeping expense to a minimum and quite likely extending the lifespan of the boilers.
I have no hesitation in fully recommending them.

I chose this company based on their 5-star reviews, but my experience was far from that.

I initially reported an issue with intermittent hot water, while the central heating was working fine. On Friday, an engineer attended and identified a faulty water sensor, advising that they would return the following week once the part arrived. That same evening, when I tried to turn on the heating, I noticed a constant fault code flashing and that the control panel had not been sealed correctly into the unit.

I contacted the office on Monday to report this. An engineer was sent out to address the heating issue but was unable to resolve it and decided to wait until the new part was fitted. The engineer returned on Thursday, fixed the hot water, but again failed to restore the central heating.

At this point, the engineer began asking questions about who last serviced the boiler, when it was serviced, whether I owned or rented the house, and why there was an additional pump in the cupboard (which had been there since before I moved in four years ago). He also mentioned that a component was not connected correctly. None of these issues had been raised during the previous two visits, and it felt as though blame was being shifted rather than the problem being fixed.

I was advised to contact the owner of the business. He was pleasant and explained why the heating had stopped working, though I lack the technical knowledge to verify his explanation. He said he would send me a quote for a new boiler as soon as possible and mentioned there was a chance it could be installed before Christmas if I accepted before 4PM the next day. He also assured me that portable heaters would be provided in the meantime.

The following morning, I had received no quote. I emailed to request it, assuming my email address may have been recorded incorrectly. Instead, I received an invoice for the work already carried out. The promised heaters also never arrived. I replied to the invoice email explaining that I was awaiting a quote, not an invoice, but received no response.

A few days later, the boiler began tripping the house electrics, forcing me to leave it switched off entirely. At that point, out of frustration, I contacted another local company to fix the problem.

Ultimately, I was left with unfulfilled promises and a boiler in worse condition than before I contacted this company. Based on my experience, I would not recommend them.

I use this company every year for a boiler service and couldn’t recommend them enough. Reliable, friendly and efficient service.

As always the service was first class from start to finish. The best plumbing company about

Very reliable service and Troy always pleasant to deal with.

Thorough service carried out very efficiently by Geoff.
Arrived ahead of time and we are very satisfied with end result and associated service certificate readings.

Great job very friendly boiler was completed quickly by Troy and easy to pay. Job well done .Happy customer

This company has a very slick interface and booking was quick and easy online, by just clicking on the day and time that suited me. No calls required and no long waits for an appointment!
If you require a service, you just click on the boiler type and that's it. If you require a repair, then you write a brief description of the problem in a box and your appointment is confirmed. I needed both, so left a message with my booking.
Appointment reminders are sent out regularly, which is very useful too.
The engineer, Geoff, arrived exactly on time and was very friendly and polite. He diagnosed the problem immediately and ordered the part required, before giving the heating system its full annual service.
I received a full explanation of the work he had carried out and he left the system working in an alternative way for us, even though it needed a new part.
I couldn't have asked for better efficiency and service, which is why I have been using this company since they were highly recommended to me by a family member a few years ago.
The quote for my spare part and the labour has just been sent to me to approve by email, so I know exactly what to expect when the engineer returns. Their prices are refreshingly reasonable.
I couldn't recommend this company more highly for friendliness, efficiency and all round, state-of-the-art, service.

Fantastic as always.
Alex arrived early and fixed the problem perfectly. He even had to go and get a part but still managed to get the job done on the day.
Brilliant.

Effective and Efficient. Courteous Engineer.

Very friendly engineer who arrived on time who spent over 1hr on the service and clearly explained any issues that were sorted before he left.

Excellent service from booking appointment, speaking to the office staff and engineer call out.
If it was at all possible I would give Geoff the engineer 10 stars.
Exceptional. Credit to the company. Helpful, knowledgeable, courteous and super punctual.
Phyllis

The engineer was prompt as usual and carried out the gas boiler service in a friendly efficient manner. I have been using the services of Boiler Rapid Repair for some years and would not hesitate to recommend them and have done so on numerous occasions.