Good product that is affordable compared to brands such as Normatech. After a few months had issues with the connection of my sleeves but the customer service team were helpful and arranged replaceme... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Brought the Elite compression boots and they're pretty awesome.. alot more cost effective than the high end brands but does the job, play alot of touch footy and coach rugby union with some of the boy... Leggi di più
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As an athlete myself I was on the hunt for ways to recovery quicker at home. I have had previous experiences with using compression boots and loved the result so went on the hunt for pair myself. That... Leggi di più
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The WAGNUM Leg Pro is easily one of the best and most beneficial investments I've made. I can not get enough of it, and after suffering a ruptured achilles tendon, it has helped me through my reco... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
WAGNUM is built around one purpose: helping people recover better, move better and get more from the lifestyle they love. Our customers are athletes, professionals, fitness lovers and everyday performers who are committed to their goals and passionate about feeling their best. We create recovery products designed to support real routines, from training and performance to relaxation and everyday wellness. At WAGNUM, we focus on quality, practicality and customer experience, helping each person find the right recovery tools for their body, lifestyle and goals. Shop with WAGNUM and experience recovery gear made to support your next move.
Informazioni di contatto
Ingleburn/Sydney, Australia
- wagnum@support.com
- bodymassager.com.au
4,5
Eccellente
154 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Wonderful customer service
I bought one of the massage guns a couple weeks back. Received it and seemed like there was a fault with the battery. I emailed customer service and had a response back very quickly. They were very happy to talk to me about my problem and refunded me the purchase amount so I could purchase a new/different one. I had an excellent experience with the customer service and would definitely recommend to others.
23 settembre 2020
Non scritta su invito
Risposta di Wagnum Recovery
Many thanks Connor for taking the time to review us. We are really happy that you are pleased with our service and products.
Best wishes, Body Massager Team.
Faulty device
I received my device a week ago and it was not working. I have tried to email you with no response. Can someone please contact me asap regarding a return and refund.
4 settembre 2020
Non scritta su invito
Risposta di Wagnum Recovery
Hello Jenni,
Hope you are well. We are really sorry to hear that.
We replied to your request 4:30 PM and waiting for your reply.
If there is a faulty on the device, we are happy to help you!
Regards.
No issues, great shipping.
Not sure what the other reviewers went through. I ordered a shiatsu massager and an eye massager within two days the tracking info appeared in my auspost app and it was here a week later. My partner loves both his new massagers!
27 agosto 2020
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Risposta di Wagnum Recovery
Many thanks Matt for taking the time to review us. We are really happy that you are pleased with our service and products.
Best wishes, Body Massager Team.
I was wondering how long will it take…
I was wondering how long will it take for delivery if I use priority shipping
8 agosto 2020
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Risposta di Wagnum Recovery
Hello Brendon,
I hope you are well.
Due to the COVID-19 restrictions in Melbourne Metropolitan Area priority processing and shipping orders taking less than 8 - 9 days to prepare and arrive.
I hope you understand the situation.
Best regards.
Disappointing
Paid for Priority packaging and shipping only to discover it was neither.
They happily took my money and dealt with my emails telling me it was on its way and on priority post until through my own looking found that they didn’t post it or pick it with what they claimed.
Would not recommend or return here.
4 agosto 2020
Non scritta su invito
Risposta di Wagnum Recovery
Hello Brendon,
Thanks for reaching out. Hope you are doing well.
We've had to work with limited workers and capacity due to COVID-19 restrictions in the Melbourne Metropolitan Area. Therefore some delays have occurred and we have had to fill tracking numbers out manually. We are extremely sorry for the inconvenience caused.
We already refunded the priority shipping fee to your original payment method today 1.32 PM.
If there is anything else that we can do for you, please let me know.
Best regards
Fantastic customer service
Fantastic customer service. Would purchase from this store again.
1 agosto 2020
Non scritta su invito
Risposta di Wagnum Recovery
Many thanks CG for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
Thank you
I had a problem with the orthopaedic bamboo foam pillow which was very small. Initially, the replies I got for my emails were unsatisfactory. However, Jack from the company got in touch and the outcome has been favourable. Thank you Jack for sorting out the problem.
21 luglio 2020
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Risposta di Wagnum Recovery
Many thanks Anne for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I am very grateful and appreciative to…
I am very grateful and appreciative to Body Massager for their professional service . While i was very excited to receive the machine thought I had better read the instructions on how to use the product correctly and noticed straightaway that due to my Heart condition this wasnt going to work for me. Sadly it has gone back and I thank the company for looking after me.
Best Wishes Vicky
13 luglio 2020
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Risposta di Wagnum Recovery
Many thanks Vicky for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I will tell you my personal experience and you decide for yourself.
I’ve been searching online for A body massager for about 5 months. There are so many options out there! I had 2 bad experiences Before finding the MINI BODY MASSAGER here! The two body massagers I bought are quite expensive, one around $990 and the other one around $400.
Honestly they are rubbish comparing with the mini massage I got from here!!!
I am still amazed every time I use it:
Best features in my personal opinion:
Very light!
Very quite!
The head massager are strong enough to soften muscles, mostly on the face, neck and shoulders!!
Absolute amazing! I’ve been carrying it with me mostly everywhere I go.
I am just about to buy two more to give to my grandma and daughter. They deserve a decent, efficient , quite And affordable massager friend! Finally something that worth my money!!! Thank you customer service for your support all the way!! ! 😀
12 luglio 2020
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Risposta di Wagnum Recovery
Many thanks Fernanda for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
After sales care is next to non
After sales care is next to non. Quickly acted to report of fault equipment and was replaced in no time, Thank you.
7 luglio 2020
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Risposta di Wagnum Recovery
Many thanks Jay for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
I am very happy with my experienced…
I am very happy with my experienced with my new massager. I dont have any regrets in buying this. I am highly recommended this.
3 luglio 2020
Non scritta su invito
Risposta di Wagnum Recovery
Many thanks Juliet for taking the time to review us. We are really happy that you are pleased with our service.
Best wishes, Body Massager Team.
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