Bodycon Collection Recensioni 

218
TrustScore 3.5 su 5

3,6

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Valutata 1 stelle su 5

Beware of unfavorable return policy. This company does not issues cash refunds, only store credits. Return lable costs nearly 3 times more than what you pay for shipping upon ordering. Sizes run small... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The dress was very well made. The material felt nice and thick. the fit was so flattering. I felt like a million bucks. the packaging was even thoughtful. I loved it all. The quality is top tier.... Leggi di più

Valutata 5 stelle su 5

Super easy to deal with. Made a purchase and unfortunately they were out of stock, but reached out to discuss change of item. Was very surprised to receive a complimentary dress when my order arrived.... Leggi di più

Valutata 4 stelle su 5

Great website. Easy to navigate which lots of guides, although like most fashion brands I'm never fully sure about sizing as my hips are much bigger than the rest of me, it would be helpful if the mod... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

218 recensioni

5 stelle
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3 stelle
2 stelle
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3,6

Tutte le recensioni

(218)

125 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Company is great

This company is great, would recommend them to anyone looking for a dress for a special occasion. I bought a surpise dress for my partner for our anniversary and the team provided great service and gave me recommendations based on her sizing and style.

15 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Beware if ordering from outside of Australia

I unfortunately made a mistake ordering from Bodycon Collection for the first time, and it's a terrible experience. I'm in the US, and the item I ordered shipped from the US as well. When I received the item, it had a strong chemical smell so I decided to return it. I emailed this company about returning it and was emailed a return label to print with no delivery service to use, even though their email stated the delivery location will be on the return label. I tried to return it and discovered it would cost me at least $100 to ship it to Australia. Keep in mind the top I ordered cost $55 before the $9+ shipping fee. This is a small crop top, so the $100 to send it to the Australian address had nothing to do with size or weight.

I decided to email Bodyconcollection about this, asking for a return label that would not cost me that much to send their smelly merchandise back. I also brought to their attention that the return label did not specify what delivery location to drop off their merchandise per what they told me. I received a reply back with a link to their return policy that states though they have warehouses outside of Australia, example in the US, returns must be sent to their head office in Australia, and that the customer is responsible for the cost of shipping it back. How convenient for them. I paid $9 and a few cents for them to send me a stinky item but I have to pay double the worth of the merchandise to return it. This puts customers outside of Australia at a great disadvantage should you need to make a return. Bodyconcollection should stick to selling in Australia only as those based in that country would probably pay a fair and sensible fee to return their item. They want to put customers in a situation where you're stuck with an unsatisfactory product while they keep your money. Please stop being greedy and without integrity, and stop selling outside of Australia

27 ottobre 2024
Non scritta su invito
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Risposta di Bodycon Collection

Hi Julie,
Thanks for your feedback. I’m truly sorry to hear about the issues you’ve encountered with your order. We strive to provide a positive shopping experience for all our valued customers.

I want to clarify that the item you ordered features a metallic faux leather nylon material finish, which can sometimes have a strong initial scent. Our stylists are also on hand to help you with any size recommendations best suited to your figure, which may help in future purchases.

We've since revised our returns process and offer pre-paid shipping labels for all returns. I apologize for any confusion regarding your returns process; we aim to make this process as smooth as possible.

Our customer service team is here to assist you further and has been in touch to explore more solutions with you. Please don’t hesitate to reach out if you have any more questions or need additional assistance.

Warm regards,
Head of Customer Service
Bodycon Collection

Valutata 1 stelle su 5

Terrible quality

Terrible quality. Don’t order from them. I purchased a dress for $90 and it was terrible. Expensive and cheap quality

21 ottobre 2024
Non scritta su invito
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Risposta di Bodycon Collection

Hi Chloe,
We're here to help and thank you for sharing your feedback online. I’m sorry to read that you’re not satisfied with your recent purchase. We strive to provide our customers with the best experience possible, and I’d love to help you resolve this.

To assist you in making the right choice, we have real product images available for each item on our website. These images are designed to give all our valued customers a better understanding of the size, style, cut, and shade of our products. Additionally, our stylists are always on hand to help you find the perfect fit!

I noticed that the dress you ordered may be a size too big for your figure. A size XS might be a better fit for you. Our team has already reached out to assist you with the return process, so we can get the right size sent out to you as soon as possible.

If you have any further questions or need additional assistance, please don’t hesitate to let us know. We’re here to help!

Best regards,
Head of Customer Service
Bodycon Collection

Valutata 5 stelle su 5

I have been wearing bodycon dresses for…

I have been wearing bodycon dresses for years! I love the brand. The people writing "scam" because they ordered something online that wasn't the correct size (oh because that never happens 🙄), or because they find overseas returns annoying... do you know what the term "scam" means ? Because it's not that. Bodycon is a beautiful brand, with great dresses and fabulous customer service. They always deliver the goods and I could not recommend them more !

26 maggio 2024
Non scritta su invito
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Risposta di Bodycon Collection

Dear Kiki,

Thank you so much for your wonderful review! We truly appreciate your loyalty to our brand and are thrilled to hear how much you love our bodycon dresses. Your understanding and support mean the world to us! We’re so glad you’ve had a positive experience with our customer service and that our dresses have met your expectations.

Thank you for recommending us – your words inspire us to keep delivering the best for our valued customers. We look forward to welcoming you back on your next special occasion.

Warm regards,
Head of Customer Service

Valutata 5 stelle su 5

Hi ladies💗

Hi ladies, I definitely recommend these dresses. My name is Pamela Tripp, The dresses have excellent quality it’s definitely the place to get bandage dresses and the customer service is amazing!!!

23 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Bodycon is my number one and always…

Bodycon is my number one and always will be my favourite
I have been a Bodycon customer for many years. They have such a fabulous array of designs and styles for a great price, with materials that help smooth and shape the body ❤️❤️ the best experiences with the customer support team and they have always helped me immediately with everything I've needed I will continue to have/would highly recommend this brand to family, friends, and everyone. If you want class & quality with perfect customer service then bodycon is the one for you

22 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love Bodycon Collection

Love Bodycon Collection! I’ve had nothing but easy & fabulous experiences ordering! On my 4th order now. They provide high quality items that last.

10 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely LOVE Bodycon Aus

Absolutely LOVE Bodycon Aus! Their collection is so versatile. I know I can jump on the website and find the perfect outfit for literally any event. I used to struggle finding clothes to fit my hourglass figure. But I started wearing Bodycon and their garments fit like a glove. I’ve also had some of their dresses for years. Such good quality at a decent price. Couldn’t be happier. I highly recommend them! ❤️

22 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing dresses that hug your figure so…

Amazing dresses that hug your figure so well. They are some of the most flattering pieces I have! I always get compliments.
Just make sure you pick the right size. As a body con if you pick too small it will strain the dress. Just like anything! Love love their dresses for Special occasions

21 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

My Go-To When I Need a WOW Dress

I have purchased nearly 10 dresses from Bodycon since Fall of 2021. I have had nothing but positive experiences. The dresses are excellent quality. I always get so many compliments on them with friends messaging to ask where I got me dress. Recently, they ran out of stock on a dress I wanted. Customer service emailed me right away and let me know they already sent off the other dress I ordered but gave me multiple options to choose from since the 2nd dress wasn’t available. I chose to get it in a different colour. Even with the little hiccup, the dress still arrived in time for the party I had originally ordered it for.
They are my go-to when I need a statement dress.

21 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great online boutique

High quality dresses and great online boutique experience. Was worried about purchasing because of other reviews but it’s clear that those people don’t read T&Cs and are just being Karens. How entitled must you be to assume every company is based in the same country that you are when you are buying products online? Bodycon Collection will now be one of my go to sites to purchase dresses if there’s a special occasion or I deserve a treat.

6 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

I didn't even want to give it 1 star

I didn't even want to give it 1 star. SCAM SCAM SCAM. This company is an absolute waste of tine and money. I really wish I had read the reviews before wasting my time. And what an absolute joke to order from the UK n have to return things to Australia. It's neither free nor cheap as the returns company in UK aren't raking any returns. Disgusting company.

Don't waste your money.

18 maggio 2024
Non scritta su invito
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Risposta di Bodycon Collection

Hi Inamugerwa,
Thank you for your feedback, and I'm sorry to hear about your recent experience. We take your concerns seriously and are here to assist you. We've since revised our returns process and offer pre-paid shipping labels for all returns. I apologize for any confusion regarding your returns process; we aim to make this process as smooth as possible.

Our dedicated customer service team is committed to finding a solution, and I can see they have already reached out to you directly. We appreciate your patience and understanding as we work directly with you for a suitable solution.

Warm regards,
Head of Customer Service,
Bodycon Collection

Valutata 1 stelle su 5

Return process is terrible and sizing…

Return process is terrible and sizing is wrong. I ordered two dresses based on the size chart one fit perfectly and I couldn’t zip up the other one. It cost 39.40 to return one dress to Australia and then I found out they only give you store credit.

9 febbraio 2024
Non scritta su invito
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Risposta di Bodycon Collection

Hi Alyssa,

Thanks for your feedback and sorry to read of your recent experience. Your feedback is important to us and we're here to help! Our bodycon and bandage styles differ based on the cut, style and material and we sugguest reviewing the size chart on each product to help choose the perfect fit for your figure. Our stylists are also on hand to help with any size recommendations best suited to your preferences.

We've since revised our returns process and offer pre-paid shipping labels for all returns. I apologize for any confusion regarding your returns process; we aim to make this process as smooth as possible.

As our head office and returns hub is based in Australia, we offer an extended 60-day returns for all orders to help our customers globally with an easier returns process.

Our customer service team are on hand and have been in touch to work through more solutions with you.

Head of customer service,
Bodycon Collection

Valutata 1 stelle su 5

STAY AWAY!

STAY AWAY!
Ordered a dress that was not true to size, way to small, as many have said tried to contact them, they come back with some standard copy and pasted message, even got my name wrong saying there bulls**t policy…. The best yet, I ordered from UK and to only get an exchange or credit now I have to send to other side of world in Australia.
Stupidly before reading this I ordered two more dresses, immediately after realising I asked for a cancellation and they’re just ignoring all of my emails, messages across all social media platforms. How these people sleep at night I don’t know. Trashy company and I expect again they will reply to this with some bulls**t message

8 febbraio 2024
Non scritta su invito
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Risposta di Bodycon Collection

Hi Chloe,

Thank you for sharing your thoughts with us; I'm sorry to hear about your recent experience. Your feedback is invaluable, and we’re grateful for the opportunity to assist you!

We understand that finding the right fit can be tricky, especially with the differences in our bodycon and bandage styles. To help you make the best choice, we provide real product images whenever possible, and our stylists are always available for size recommendations tailored to your figure.

We've recently revised our returns process to include pre-paid shipping labels for all returns. Since our head office and returns hub are located in Australia, we’re pleased to offer an extended 60-day return period, making it easier for customers worldwide. Please keep in mind, though, that once orders have been shipped, it's challenging to cancel them mid-transit. Your order included sale items, which is why we offer the option of a refund to store credit, gift card, or a straight exchange—valid for three years!

Our customer service team is ready and eager to find the best solutions for you. Please don’t hesitate to reach out if we can work through any more of your concerns.

Best regards,
Head of Customer Service
Bodycon Collection

Valutata 1 stelle su 5

THIS COMPANY IS A SCAM AND WILL TAKE…

THIS COMPANY IS A SCAM AND WILL TAKE YOUR MONEY. DO NOT ORDER AND BEWARE!

I ordered a few dresses which totaled over $200 and the dresses didn't fit me. They were originally too tight on me. They wouldn't allow for me to get a refund or return, so I exchanged for a bigger size. Unfortunately, the dresses are now way too big on me. I contacted their customer service team and they did not allow for any further exchanges or returns. I contacted them several times and they sent me some BS reply that was probably all typed out and generic because they sent me the same exact reply with multiple emails.

Now, I am left with dresses that fit me 2-3 sizes too large and I am over $200 out, money down the drain. I am planning to throw the dresses away, they are absolute garbage and this company is garbage too.

8 novembre 2023
Non scritta su invito
Logo di Bodycon Collection

Risposta di Bodycon Collection

Hi Karen,

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with your dresses and understand how frustrating this must be for you.

We want you to know that we take customer feedback seriously. Based on input from our valued customers like you, we’ve since revised our returns policy to make things easier and more convenient. We now offer a simpler online self serve returns hub and prepaid labels for our customers worldwide.

We also ensure that all our products have real images, and we highly recommend reviewing the size chart or reaching out to our team before placing an order to avoid sizing issues in the future.

Again, I apologize for the inconvenience, and we appreciate your understanding as we strive to improve our service to help you choose the perfect fit. If you have any additional concerns or need assistance, please don't hesitate to reach out.

Best,
Head of Customer Service
Bodycon Collection

Valutata 1 stelle su 5

Scammers/misleading won’t order from them anymore

Scammers, please read their policies before buying. It’s written in a misleading way that you won’t get a refund from youre money and after that, they don’t even accept a return. Basically you’re screwed then. I have never ordered from an webshop where they mislead you like this, my advice: aliexpress/SHEIN have the exact same quality for 3 times more cheaper, and… you can return youre items as much as you want!

The store was in touch after 3 mails applying for a return for 2 dresses that where not in sale, paid full price €83 ally bodycon dress and Penelope bandage €67 is not a discount? If I’m able to upload the booking confirmation as an evidence (they mentioned directly?)
The answer they wrote me;
One exchange per purchase is permitted, any exchanges of that purchase after the first are subject to additional charges.

To help clarify this further, as outlined in our returns and exchanges policy, we only permit one return/exchange per order.

How misleading is this webshop, now they are saying it’s sale items, while I paid full price per item (there was no sale mentioned/or shown) as the prices still match the website.

Lesson learned from my side not ordering here anymore!, hopefully there won’t be any more victims mislead by this website.

Gosh, I Wonder why there are many bad reviews for this webshop..

12 ottobre 2023
Non scritta su invito
Logo di Bodycon Collection

Risposta di Bodycon Collection

Hi Desiree,

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience with our returns policy, and I appreciate your concerns.

We’ve recently revised our returns process based on customer feedback to make it more straightforward. We now offer a self-serve returns hub that includes pre-paid labels for our global customers, aiming to simplify the return experience.

Regarding your concern about sales items, our policy states that certain items, including those marked as sale, may have different return conditions. However, we want to ensure you have options of an exchange, store credit or gift card. Store credits and gift cards are valid for three years, allowing you to find something else you might love!

We value your input, and it helps us improve our service. If you need any further assistance or have additional questions about your order, please don’t hesitate to reach out directly. We’re here to help!

Thank you for your understanding, and we hope to serve you better in the future.

Best regards,
Head of Customer Service
Bodycon Collection

Valutata 4 stelle su 5

The quality of my choices have kept me…

The quality of my choices have kept me buying more.

27 agosto 2023
Non scritta su invito
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Risposta di Bodycon Collection

Thank you kindly for your glowing review Charlotte! We pride ourselves on our range of high quality figure flattering bodycon outfits and it's great reviews like these that keep us doing what we love.
Customer Service,
Bodycon Collection xx

Valutata 1 stelle su 5

The wrong address was entered into my…

The wrong address was entered into my order, the dress was a birthday gift for me. I emailed the company to get the address changed and was told because it had already cleared customs shipping order amendments and cancelations are not permitted. So either I try to catch the dress in the post office or I don't get my birthday gift from my husband.

22 agosto 2023
Non scritta su invito
Logo di Bodycon Collection

Risposta di Bodycon Collection

Hi Angela,
We apologise for any inconvenience you've experienced with your order from Bodycon Collection. We aim to provide the best service to our valued customers wherever we can. We hope you understand we aim to dispatch orders for our valued customers quickly and any amendments to shipping addresses after your order has been dispatched are subject to approval. We see you've requested requested a shipping address amendment 4 days after your order was dispatched from our warehouse. We aim to support all requests and please note any shipping amendment requests after subjected to approval from USPS. For more information on our shipping policy, please visit our online store at https://bodyconcollection.com/pages/full-shipping-and-delivery-policy. Our friendly customer service team have been in touch with you directly, BC x

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