BLUNT Umbrellas AU Recensioni 

761
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Great umbrella, but it needs to be clearer on the website that not all the umbrellas have 50+ UV protection. You have to specifically look for that (hence I now own 2 umbrellas and one that I probably... Leggi di più

Valutata 5 stelle su 5

We purchased our umbrellas around 4 years ago after we had our good umbrella stolen from a restaurant during the Brisbane Floods (I know right, who does that). We ended up with 2 Classic Blunt Umbrel... Leggi di più

Valutata 5 stelle su 5

Great product and great service. Website was easy to navigate so ordering a breeze. Umbrellas arrived in day expected and were exactly as described on website. Have used UV umbrella daily s... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Hopeless Delivery and communication resulting in cancelled order. Placed an order and waited for 2 weeks for dispatch. Being a premium brand, you expect they can at least have goods sent out... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

761 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(761)

5 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to check out, quality product

Easy to check out, great product and arrived fairly quickly. Packaged well and protected the item I purchased.

19 febbraio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Neveena, thanks for your review. We're pleased to hear you've have a great experience with us and that you love your new BLUNT. Enjoy!

Valutata 5 stelle su 5

Very timely delivery

19 febbraio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Vicki, thanks for your review. We're pleased to hear you've have a great experience with us and that you love your new BLUNT. Enjoy!

Valutata 5 stelle su 5

Fantastic umbrella

Great product. Ordering is easy. Delivery is prompt.

8 febbraio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Steven, thanks for your review. We're pleased to hear you've had a great experience with us and are enjoying your new BLUNT. Regards, Team BLUNT

Valutata 5 stelle su 5

Proud to sport it.

It was easy to order.
The umbrella met with my expectations, very stylish!
It is a joy to carry!

1 febbraio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Karen, thanks for your review. We're pleased to hear you've had a great experience with us and are enjoying your new BLUNT. Regards, Team BLUNT

Valutata 5 stelle su 5

Limited Blunts

Items in stock!
Fast posting and quick dispatch.

23 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 5 stelle su 5

Great umbrella

prompt delivery and very good quality product

23 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 1 stelle su 5

I was sent the wrong product

I was sent the wrong product, have tried to email support but there has been no reply in nearly 2 weeks.

The company seems to have a lack of focus on support, with them only being available 3 days a week, and also auto replying about their backlog of enquiries which indicates an issue.

I was recommended this umbrella by a friend and was excited to use the product, however the complete silence for my support ticket in 2 weeks will prevent me from recommending this to anyone in the future.

EDIT:
As of 14th of March I still have not heard anything from this company.

30 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Mark, we're sorry to hear of your experience with us. I believe our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Valutata 1 stelle su 5

We have received the wrong item

We have received the wrong item. We have contacted you via email and have tried to call. There has been no response.

29 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Claire, sorry to hear this. Our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Valutata 5 stelle su 5

Top quality and great sun protection

Love these gorgeous umbrellas. I have a UV umbrella in both the Coupe and Metro models. Not only are these Blunt umbrellas so pretty but are a must for me for sun protection all summer. I love the sturdiness of the Coupe model and the convenience of the folding Metro model. I hope Blunt will bring out more colours and more models in the UV range. They are the best UV umbrellas on the market and yes they do keep you cooler as well as protecting your skin.

26 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. The UV range is simply amazing during summer, we hope to expand this in the near future ;) Enjoy! -Team BLUNT

Valutata 5 stelle su 5

Great umbrella

Easy to order, quick delivery and very good quality umbrella.

7 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 5 stelle su 5

Easy ordering process

Easy ordering process, quick delivery. Great quality product.

28 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 1 stelle su 5

Customer Service?

Blunt umbrella's claim to be "built to last" and the $199 Sport version I bought was supposed to be "big and strong" - it failed the second time that I used it!

I lodged a warranty claim more than a month ago with a follow up email and only received automated replies. I also phoned Blunt and only got through to their answering machine.

Unfortunately, Blunt's "customer service team are currently dealing with an unprecedented volume of customer enquires, so your patience with response time is appreciated."

I also note that there are quite a few recent reviews highlighting Blunt's recent lack of customer service responses.

11 febbraio 2023
Non scritta su invito
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Philippe, we're sorry to hear of your experience with us. I believe our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Valutata 1 stelle su 5

No customer support – No responsibility

I ordered my first and likely last Blunt umbrella in late November, which was supposed to have arrived well in advance of Christmas. It turns out it did arrive early December in my city, however it did not get to me until the end of the month as my package sat in limbo for 3+ weeks due to Blunt not including the street address on the package’s destination, even though it was added during checkout correctly and shown clearly on the receipt after payment.

I had to identify this as the cause of the issue as to why my package did not move for 3+ weeks even though it was in my city, as the postal service did not know where to send it to. I contacted Blunt Umbrellas who sent an automatic reply to acknowledge my request and to follow up, however they never did. I had to sort this out with the postal service even though it was the sellers responsibility. To date I have still not received a reply, nor an apology for THEIR mistake.

If you are going to purchase from Blunt Umbrellas directly good luck. You better hope their dispatch staff or systems do not screw up the destination address, as they will not take responsibility for their errors and what they call customer support is non-existent.

24 novembre 2022
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi Mike, we're sorry to hear to this, we have notified our team and they are looking into this. I believe our customer service team have since reached out to you to resolve this matter. Kind regards, Team BLUNT

Valutata 5 stelle su 5

Great product

Great product, quality, well designed, built to last

19 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 5 stelle su 5

Great product and customer service

Easy to make the purchase and it came quickly and is beautiful

24 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 5 stelle su 5

I knew I had to have it

While We were holidaying in NZ over Christmas and the New Year holidays and I saw these beautiful umbrellas. We live in the tropics and often have rain and extreme sunshine. As soon as I saw them I knew I had to have one , I bought the small compact one,it’s so easy to take with me and have on hand for whenever I need it. Absolutely love it, Would highly recommend

5 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Valutata 5 stelle su 5

Such fast delivery!

31 gennaio 2023
Logo di BLUNT Umbrellas AU

Risposta di BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più