excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Leggi di più
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A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
L'azienda ha risposto
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Informazioni di contatto
Wentloog Avenue, CF3 2ER, Cardiff, Regno Unito
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Courtney was very helpful with a…
Courtney was very helpful with a walkthrough on the phone as ours is a remote facility and explained everything clearly. Everyone involved with getting me started were very helpful. Excellent customer service.
13 marzo 2026
Risposta di blue self storage
Thank you for such a lovely review. So pleased that you found the teamand Courtney so helpful.
Many thanks
Alex
Easy to use website
Easy to use website, very clear about costs and charges. Booking online was fast and easy. Great prices and in person follow up call the next day from the branch. Highly recommended
12 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thanks for taking the time to do a review Ceri, sopleased that you foudn the system strraightforward to use.
Thanks again
Team blue
Risposta di blue self storage
Thank you for the 5-star review! We're really happy to hear you found our service fast and effective.
We understand that pricing is always an important factor, and we do our best to ensure the quality, speed, and reliability of our service make it worthwhile.
We truly appreciate you taking the time to leave your feedback.
Customer service
Communication with the company is always a pleasure, very happy with the service they provide, 5 * customer services
9 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for the 5* review. We have a great team in customer service and security who are always happy to help! Regards Sharon
Great service
2 marzo 2026
Risposta di blue self storage
thank you for choosing blue self stroage to store your items : )
My request was dealt with quickly and…
My request was dealt with quickly and promptly with a very friendly response by Sharon
6 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for your 5* review. I'll keep an eye out on an end of row plot for you! Regards Sharon
Great Customer Service Experience
Courtney had a lovely manner on the call. She was very professional, efficient and knowledgeable.
She was empathetic to my stressful day trying to organise bringing our caravan back to storage for a service and advised me of the protocol which I was not previously aware of. She also advised that we could take advantage of the Blue Storage Facebook Page to advertise our caravan after deciding to sell it as we do not use it enough due to busy schedules . This was reassuring as we were disconcerted with wondering how we would go about marketing it for sale. Thank you Courtney for your help today
5 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for the 5* review. Courtney is a much valued member of staff. Hope you get lots of interest in your caravan. Regards, Sharon
Bernie very helpful
Hi dealt with Bernie in changing my entrance and leaving card details with the new private reg of my Motorhome which is on site at wentlog
Bernie was very professional and helpful in sorting this for me
Thank you
5 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you for the 5* review. Bernie is a much valued member of the team. Hope you get a trip out in your new motorhome as the weather is starting to get better! Regards, Sharon
Great comms and easy booking system.
Great comms and easy booking system.
5 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for the 5* review. We have worked hard to make our booking system as simple as possible. Reagrds, Sharon
Needed to change vehicle over in…
Needed to change vehicle over in storage staff are very helpful and quick to respond. Very happy with the services we receive. Can highly recommend.
4 marzo 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for doing a review for us, so pleased that the service we provided met your expectations. Let us know if you need anything else.
Mnay thanks
Team blue
Risposta di blue self storage
Thank you so much for the 5* review. Remember we are platinum CaSSOA Awarded so you will get a discount off your insurance. Kind regards, Sharon
Booking up and registering
It was easy to go and have a look and discuss everything with staff and then book online. Very streamlined and friendly. Their security set-up looked impressive, too.
27 febbraio 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for the 5* review. Hope the move goes smoothly! Regards, Sharon
This service is very professional…
This service is very professional simple to understand and use So personally I am very happy overall
20 febbraio 2026
Risposta di blue self storage
Thank you so much for the 5* review. You can rely on us to take car of your vehicles. Regards, Sharon
Risposta di blue self storage
Thank you so much for the 5* review. So pleased we could help you with the lorry storage. Kind rgards, Sharon
Everything was explained well and in…
Everything was explained well and in detail.
27 febbraio 2026
Non scritta su invito
Risposta di blue self storage
Thank you so much for your 5* review. Hope the move goes smoothly! Regards, Sharon
Recommended
Recommended. Good customer service and easy to book and immediate access. Thank you.
29 novembre 2025
Risposta di blue self storage
Thank you for the 5* review. We have a great team who are always happy to help! Regards, Sharon
Emma and Alex at the Cardiff branch…
Emma and Alex at the Cardiff branch were great, the whole process was easy and stress free. I would highly recommend this company and its staff.
Mark Day
Operations Manager
Colour Fence
27 febbraio 2026
Non scritta su invito
Risposta di blue self storage
Thank you for the 5* review. We try to make the process as simple and stress free as possible! We have a great team! Regards, Sharon
This company blue storage
This company blue storage.
Is very professional
If Your looking for any type of storage give this company a call
Can’t fault them
26 febbraio 2026
Non scritta su invito
Risposta di blue self storage
thank you for your 5* review, we aim to be professional and friendly, happy we were able to help with your stroage needs
Definitely recommend
Fuss free and extremely smooth experience from start to finish. Excellent customer service and very helpful staff.
23 febbraio 2026
Non scritta su invito
Risposta di blue self storage
Thank you for taking the time to do a review for us Caroline, really pleased you found the process straightforward and the staff helpful - we have a great team here at blue self storage. If you need anything in the future don't hesitate to get in contact.
Many thanks
Team Blue
Very helpful
Very helpful. Minor IT issue in setting things up which they were very proactive to solve. Had an issue with the latch on unit and out of hours staff were very helpful.
12 febbraio 2026
Risposta di blue self storage
Thank you for your great feedback. We’re really pleased to hear that the team was able to resolve the initial IT issue quickly and provide helpful support with the unit latch, even out of hours. Your comments mean a lot to us, and we’re always here if you need anything further.
Many thanks
Team Blue
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